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  • 15 Sep 2009
  • First Look

First Look: September 15

than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and earthquake struck... View Details
Keywords: Martha Lagace
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

Judging by the most-read articles and faculty working papers over the last year, our readers continue to be fascinated by the emergence of social networks and their potential impacts on business and management. Another developing area of... View Details
Keywords: by Staff
  • March 2023
  • Case

Best Buy: Renew Blue (A)

By: Sunil Gupta, Dave Habeeb and Amram Migdal
Preabstract: The A Video Case should be assigned to students in advance of class. The B case is intended to be used in class by educators and the C case can be assigned to students during or after class. The product is designed as a low-prep case for students, with... View Details
Keywords: Job Offer; Management Succession; Personal Development and Career; Business or Company Management; Leadership; Selection and Staffing; Retail Industry
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  • Web

Published Materials - Creating Emerging Markets

Iberoamerican Academy of Management Humanistic Leadership and Support for the Sustainable Development Goals MAR 21 2023 Book Faculty Research Deeply Responsible Business: A Global History of Values-Driven... View Details
  • April 2022 (Revised August 2022)
  • Case

Restaurant Brands International: Version 2.0

By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G.... View Details
Keywords: Leadership; Growth and Development; Performance Evaluation; Private Equity; Franchise Ownership; Culture; Change Management; Strategy; Human Resources; Information Technology; Competition; Retail Industry; United States
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  • 31 Jan 2012
  • First Look

First Look: Jan. 31

it, they should call on their junior colleagues. The problem: subordinates don't want to offend the boss. Therefore, as executives become more senior, they tend to get less feedback. Why it matters: over time, senior leaders can become confused about their View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

productivity. [div class=infogram-embed data-id=_/WvZ0cFGPFEU8Igj4vKIZ][/div] Diagnostic tools, such as surveys and small group discussions, are critical to developing a more holistic view of the employee experience. In the Army, officers... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

apparent more quickly in today's knowledge and highly interactive society ." KB raised an interesting point with this question: "How many times (do) you have an answer as soon as you heard the main topic, suddenly your mind stopped listening and started View Details
Keywords: by James Heskett
  • 18 Dec 2012
  • First Look

First Look: December 18

Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity... View Details
Keywords: Carmen Nobel
  • April 2005 (Revised July 2009)
  • Case

IBM's Decade of Transformation: Turnaround to Growth

By: Lynda M. Applegate, Robert D. Austin and Elizabeth Collins
Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Gerstner's reign as CEO. A rewritten version of an earlier case. View Details
Keywords: History; Organizational Change and Adaptation; Leading Change; Transformation; Growth and Development Strategy
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  • 21 Oct 2014
  • First Look

First Look: October 21

compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2015
  • HBS Case

HBS Cases: Stella McCartney Combines High Fashion with Environmental Values

developing on luxury marketing. The course aims to address the most current challenges and opportunities for luxury brands. One of the topics I wanted to highlight in the course is sustainability, especially because luxury and... View Details
Keywords: by Brian Kenny; Fashion
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff." Lavinia Weissman characterized... View Details
Keywords: by James Heskett
  • 13 Apr 2016
  • Research & Ideas

Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)

©iStock/maislam To find out, McDonald fixed his sights on the emerging market of online investing, studying five unnamed competitors at the beginning of their race to the top and following their actions and success as the market developed... View Details
Keywords: by Roberta Holland; Aerospace; Food & Beverage; Retail
  • 02 Dec 2019
  • News

Championing the HBS Fund

Fund Investors Society, which recognizes leadership annual giving, for the past five years. “I see the HBS Fund as an investment in R&D,” says Stavropoulos, a member of the Alumni Board and a vice chair of the HBS Fund Council—a group of... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • September 2013 (Revised June 2017)
  • Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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  • 01 Oct 2021
  • News

Fostering Diversity

loans, came to HBS after working in development at the World Bank. “The School absolutely transformed my life,” he says. Over the years, Ben and Victoria Feder have supported three key priorities at the School: the HBS Fund, the Gender... View Details
  • Web

Debora L. Spar | About

of Barnard College from 2008 to 2017, and as President and CEO of Lincoln Center for the Performing Arts from 2017 to 2018. During her tenure at Barnard, Spar led initiatives to highlight women’s leadership and advancement, including the... View Details
  • 01 Oct 2021
  • News

From Scholarship to Life-Saving Impact

ending up with huge medical bills we couldn’t pay.” Inspired by this personal experience, Rabah chose to build a career in health care. She studied biology as an undergraduate at Cornell, where she developed a strong interest in drug... View Details
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

has an advanced degree." As an alternative way of achieving this objective, Bobby Mackie suggests that faculty development "could include more two-way movement of staff, building communication links, and networking between... View Details
Keywords: by James Heskett