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  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

involves companies turning over and making transparent their code, which they’re not used to doing.” “Establishing a digital regulator would allow enforcement to adapt more quickly to evolving technology, and it would have the benefit of... View Details
Keywords: by Kristen Senz; Retail
  • 24 Apr 2012
  • First Look

First Look: April 24

insights; describes how the technique should be adapted for use in an entrepreneurial context; and offers tips and cautions about applying the technique. The techniques include customer surveys, usability tests, market trials, split... View Details
Keywords: Carmen Nobel
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

anyone wanting to learn how to make an impact as a leader, learn and adapt from failures, build thriving teams, and generally achieve success in both work and life regardless of industry, discipline or level of experience. Through lively... View Details
  • October 3, 2023
  • Article

10 Pitfalls That Destroy Organizational Trust

By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their second strategy is to build — or rebuild — trust with your stakeholders. This means... View Details
Keywords: Trust; Business and Stakeholder Relations; Organizational Change and Adaptation; Business or Company Management
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  • June 2024 (Revised September 2024)
  • Case

Sequoia Capital

By: Jo Tango, Christina Wallace, Srimayi Mylavarapu and Johnson Elugbadebo
Sequoia Capital, a venture capital firm founded in 1972, quickly grew to become one of the most storied venture capital firms in the world. Fueled by a strong culture, Sequoia's investment track record included the names of some of the largest global successes.... View Details
Keywords: Venture Capital; Organizational Culture; Organizational Change and Adaptation; Restructuring; Corporate Strategy; Financial Services Industry
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  • 01 Mar 2018
  • News

Making Sense of the Modern Startup

Illustration by Martin Leon Barreto In a lot of ways, it didn’t seem like a very good experiment to run. A young HBS professor—a rising star in the Finance area, an economist by training, by then already looking down the road at an all-important tenure decision—had an... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
  • Student-Profile

Omar Olivarez

but how we live. “AI is dynamic technology that adapts to different situations,” he explains. “But what are the repercussions of AI on aspects of work like job satisfaction or worker autonomy?” One of the challenges of researching... View Details
  • 19 Jul 2016
  • First Look

July 19, 2016

maintaining and adapting this system in future. An important component of technical debt relates to decisions about system architecture. As systems grow and evolve, their architectures can degrade, increasing maintenance costs and... View Details
Keywords: Sean Silverthorne
  • 14 Oct 2014
  • First Look

First Look: October 14

adapted the model pioneered by Teach For America to meet the needs of the educationally under-resourced of rural China. Led by an American, could Teach For China reshape its international identity and become an enduring Chinese... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

http://hbr.org/product/houston-we-have-a-problem-nasa-and-open-innovation-a/an/414044-PDF-ENG Harvard Business School Case 414-057 Houston We Have A Solution: NASA and Open Innovation (B) The (B) case details what Davis and the SLSD strategy team learned, and how they... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

product and the activities associated with making and selling it. Selling becomes a function of individual "heroic" efforts, not a scalable platform for profitable growth. Equally important, this inhibits adaptive learning—a... View Details
Keywords: by Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

economic obstacle of time and place by connecting excess supply (of physician capacity) with excess demand (for patient care). Could this model be adapted to other industries, such as legal and accounting services? Alternatively, should... View Details
Keywords: Martha Lagace
  • 08 Sep 2009
  • Research & Ideas

The Height Tax, and Other New Ways to Think about Taxation

interest deduction is widely disliked by tax analysts, but it has survived as a policy. Does this suggest that the policy process is broken or that tax analysts are missing something? My intuition often leans toward the latter, and not just on this issue. Q: How fast... View Details
Keywords: by Martha Lagace
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

center dispatched paramedics within ten minutes despite traffic congestion and unpredictable call patterns. Another example of scouring the globe for good ideas and adapting those ideas for its target market comes from Natura, a leading... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • Web

Dean Srikant Datar’s 2022 Commencement Remarks | About

counts, testing, Crimson Clear, and ever-evolving guidance. Flexibility will help you adapt to changing conditions and break fixed ways of thinking. You were resourceful. You maneuvered through hybrid classes and made the most of your... View Details
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

the new global economy that is emerging as capitalism adapts itself once again to a changing world. Minimally Acceptable Altruism and the Ultimatum Game Author:Julio J. Rotemberg Publication:Journal of Economic Behavior and Organization... View Details
Keywords: Sean Silverthorne
  • Web

Online Dynamic Teaming Course | HBS Online

build agile, adaptable teams and lead them in rapidly changing work environments. 4 weeks 6-7 hours per week 4 modules Self-Paced This course earns you a Certificate of Completion from HBS Online. What you earn . Overview Syllabus... View Details
  • July 2005 (Revised January 2011)
  • Case

Understanding Customer Profitability at Charles Schwab

By: Francisco de Asis Martinez-Jerez
Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Customer Relationship Management; Customer Value and Value Chain; Activity Based Costing and Management; Decision Making; Organizational Culture; Profit; Performance Evaluation; Budgets and Budgeting
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  • February 1991 (Revised February 1992)
  • Case

Appex Corp.

By: Nitin Nohria
1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States
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  • January 2025
  • Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
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