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Show Results For
- All HBS Web
(3,219)
- People (2)
- News (535)
- Research (2,345)
- Events (14)
- Multimedia (36)
- Faculty Publications (1,586)
- July 1997
- Case
Earle Palmer Brown (A)
The CEO of one of the top 25 advertising agencies confronts major changes in the marketplace. He chooses to reengineer the firm. View Details
Keywords: Organizational Change and Adaptation; Business or Company Management; Industry Growth; Advertising Industry
Jones, Thomas O. "Earle Palmer Brown (A)." Harvard Business School Case 398-012, July 1997.
- 2003
- Other Unpublished Work
The Development of the Cluster Concept—Present Experiences and Recent Developments
By: Christian H.M. Ketels
This review presents an overview of the current research on clusters and cluster-based economic development. It is organized in three parts: First, it takes a look at the conceptual foundations of the cluster approach, discussing the definition of clusters, the... View Details
Keywords: Growth and Development Strategy; Industry Clusters; Development Economics; Performance; Framework; Knowledge Sharing; Policy
Ketels, Christian H.M. "The Development of the Cluster Concept—Present Experiences and Recent Developments." Germany, North Rhine-Westphalia, Ministry of Economic Affairs and Energy, Dusseldorf, Germany, December 2003.
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
between 1998 and 2002. Chile did better in this era of globalization, and boomed supplying copper to China. Chile produced one-tenth of the world’s copper, but once more was badly affected when Chinese and world demand declined in the... View Details
Keywords: by Sean Silverthorne
- March 2024
- Case
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Bruce Hardie, Michael Ross and Peter S. Fader
This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in understanding the customer base, prompting an... View Details
Keywords: Customer Relationship Management; Analytics and Data Science; Growth and Development Strategy; Customer Value and Value Chain; Retail Industry; United States
Ascarza, Eva, Bruce Hardie, Michael Ross, and Peter S. Fader. "Madrigal: Conducting a Customer-Base Audit." Harvard Business School Case 524-046, March 2024.
- Article
Navigating Talent Hot Spots
By: William R. Kerr
Innovation clusters like San Francisco and Boston have long had an outsize impact on the global economy, and their influence keeps growing. In 2017, for instance, America’s ten largest tech hubs accounted for 58% of U.S. patents. Globally, cities such as Tokyo, Paris,... View Details
Keywords: Talent and Talent Management; Innovation and Invention; Urban Scope; Industry Clusters; Innovation and Management
Kerr, William R. "Navigating Talent Hot Spots." Harvard Business Review 96, no. 5 (September–October 2018): 80–86.
- January 2025
- Teaching Note
Vytal: Packaging-as-a-Service
By: George Serafeim, Michael W. Toffel and Stacy Straaberg
Teaching Note for HBS Case No. 124-007. The Germany-based startup Vytal operated the largest digital-native reusable packaging-as-a-service network globally, having raised nearly €15 million, established a large network of restaurant partners, and prevented the use of... View Details
Keywords: Environmental Sustainability; Innovation and Invention; Business Growth and Maturation; Growth and Development Strategy; Business Startups; Resource Allocation; Risk Management; Adoption; Strategy; Performance Productivity; Service Delivery; Service Operations; Supply Chain; Distribution; Entrepreneurship; Climate Change; Business Model; Governing Rules, Regulations, and Reforms; Profit; Financing and Loans; Expansion; Green Technology Industry; Service Industry; Retail Industry; Germany; Europe
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon... View Details
Keywords: Laura Singleton (MBA 1988)
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
decreased supply of traditional food exports of wheat and corn from Russia and Ukraine will also result in rising prices, Shih said. "You'll pay more for everything that uses wheat and corn and flour.” Harvard Ukrainian Research... View Details
- 01 Jun 2011
- News
Touch Down
citizen,” Gannon told San Diego’s KSWB-TV (January 8, 2011). “I got to see my own country and my own people through the eyes of other people and other countries.” As for special moments, he cited flying medical supplies into Iraq and... View Details
Keywords: world records
- 10 Oct 2018
- News
Working with a Giver’s Spirit
Manny Ayala (MBA 1992) is managing director of Endeavor Philippines, a branch of the global Endeavor organization, which fights poverty by finding and supporting high-impact entrepreneurs. “Our mission statement is to create an economic... View Details
- 2015
- Working Paper
The Integrity of Private Third-party Compliance Monitoring
By: Jodi L. Short and Michael W. Toffel
Government agencies are increasingly turning to private, third-party monitors to inspect and assess regulated entities’ compliance with law. The integrity of these regulatory regimes rests on the validity of the information third-party monitors provide to regulators.... View Details
Keywords: Regulation; Compliance; Compliance Policies; Conflict Of Interest; Independent Third Party; Inspection; Audit Quality; Auditor; Audit; Environment; Production; Supply Chain; Quality; Government Administration; Working Conditions; Safety; Labor; Governing Rules, Regulations, and Reforms; Governance Compliance; Manufacturing Industry; Public Administration Industry; Accounting Industry; Service Industry; United States
Short, Jodi L., and Michael W. Toffel. "The Integrity of Private Third-party Compliance Monitoring." Harvard Kennedy School Regulatory Policy Program Working Paper, No. RPP-2015-20, November 2015. (Revised December 2015.)
- 20 May 2014
- First Look
First Look: May 20
challenge for the existing theories on upstream capital flows and global imbalances. August 2013 Journal of the European Economic Association The New Empirical Economics of Management By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun,... View Details
Keywords: Sean Silverthorne
- 01 Dec 2018
- News
Ask the Expert: Gimme Shelter
helping lower-income homeowners add a second unit to their property, both to create financial stability and expand the housing supply in singlefamily neighborhoods. Here, Oakes takes your questions about zoning, displacement, and best... View Details
Keywords: Jen McFarland Flint
- 23 Aug 2019
- Blog Post
A Summer of Peaks and Swells: Interning at Patagonia
company -- we’re fighting the good fight. This past year Patagonia changed its mission to: “we’re in business to save our home planet.” The company is constantly working to improve its supply chain and... View Details
- Summer 2014
- Article
Taiwan's PC Industry, 1976–2010: The Evolution of Organizational Capabilities
By: Howard H. Yu and Willy C. Shih
The stellar growth of Taiwan's personal computer (PC) industry over the past three decades represents a paradox. Participating in the global production system, local firms in Taiwan grew in association with established firms in the West. Despite their technical... View Details
Keywords: Personal Computer; PC; PC Industry; Taiwan PC Industry; Taiwan PC Manufacturers; Innovation and Invention; Innovation and Management; Innovation Strategy; Growth and Development; Growth and Development Strategy; Growth Management; Industry Clusters; Industry Growth; Industry Structures; Information Technology; Technological Innovation; Mobile Technology; Information Technology Industry; Taiwan
Yu, Howard H., and Willy C. Shih. "Taiwan's PC Industry, 1976–2010: The Evolution of Organizational Capabilities." Business History Review 88, no. 2 (Summer 2014): 329–357.
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 07 Aug 2012
- First Look
First Look: August 7
PublicationsChange Agents, Networks, and Institutions: A Contingency Theory of Organizational Change Authors:Julie Battilana and Tiziana Casciaro Publication:Academy of Management Journal 55, no. 2 (April 2012) Abstract We develop a... View Details
Keywords: Sean Silverthorne
- 01 Dec 2002
- News
Alumni Honorees Urge Students to Emphasize Ethics
helm, The Esquel Group makes more men's cotton shirts than any other company in the world, producing private-label apparel for high-end chains like Brooks Brothers and designers like Ralph Lauren. Egon P. S. Zehnder (MBA '56) Founding... View Details
- March 1994 (Revised January 1995)
- Case
Cardinal Health, Inc.
By: Jay W. Lorsch
Robert D. Walter, chairman and CEO of Cardinal Health, Inc., responds to questions regarding Cardinal's board and its influence on the acquisition of and merger with Whitmire Distribution. View Details
Keywords: Mergers and Acquisitions; Governing and Advisory Boards; Power and Influence; Management Teams; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry
Lorsch, Jay W. "Cardinal Health, Inc." Harvard Business School Case 494-108, March 1994. (Revised January 1995.)
- September–October 2013
- Article
The Role of Organizational Scope and Governance in Strengthening Private Monitoring
By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
Pierce, Lamar, and Michael W. Toffel. "The Role of Organizational Scope and Governance in Strengthening Private Monitoring." Organization Science 24, no. 5 (September–October 2013): 1558–1584. (Winner of the NBS Research Impact on Practice Award from the Academy of Management (AOM) and Network for Business Sustainability (NBS))