management focus - Publications - Faculty & Research

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

Would-be innovators know that one of their biggest challenges is systematically identifying the innovations with the greatest likelihood of creating disruptive growth. Pick the wrong one, and squander a year or more of focus and... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

March 2022
Case

DealShare: Social E-Commerce for the Indian Mass Market

By: Krishna G. Palepu and Malini Sen

Launched in September 2018, e-retail startup DealShare has created a tech-enabled model for the Indian mass market that allows customers to buy together, save money on good quality goods, and at the same time have fun. It targets customers who are still getting used to... View Details

Keywords: Business Model; Disruption; Trends; Talent and Talent Management; Customer Focus and Relationships; Value; Cost vs Benefits; Value Creation; Internet and the Web; India

Citation

Educators

Purchase

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants... View Details

Keywords: by Judith A. Ross

27 Nov 2006
Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

each of these indices of safety and performance, they were exemplars of the company's efforts to create a new kind of offshore operating environment. Our discussions with senior managers led us to believe that organizational features of... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

05 Jul 2011
First Look

First Look: July 5

HawkinsHarvard Business School Supplement 111-032 Analyst must identify role of management and actuarial judgment in measuring corporate post-employment benefit obligations and assets. Purchase this... View Details

Keywords: Sean Silverthorne

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

potential long-term consequences for a company that gets involved in international disputes? A: Absolutely. Disputes at the WTO take a long time to resolve, and managers must avoid the temptation to focus... View Details

Keywords: by Cynthia Churchwell

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

have the time and space to focus on satisfying customers, many service organizations today are actually undermining their people's ability to serve. You must manage your customers. You must be deliberate... View Details

Keywords: by Deborah Blagg; Service

12 Oct 1999
Research & Ideas

Women Leading Business: A New Kind of Conversation

financial planning, recognizing that most of our participants are in their 40s and 50s. Obviously, many of them already have personal financial managers, but we will talk about some broader issues and the implications of recent tax and legal changes. We'll continue our... View Details

Keywords: Re: Myra M. Hart & Cynthia A. Montgomery

20 Sep 2012
Research & Ideas

US Competitiveness at Risk

sequencing and a sustained effort, you don't make progress. Our single-issue focus lately works against us. There's also a tremendous mismatch between the time horizons of politics and of competitiveness. Most things that matter for... View Details

Keywords: Re: Michael E. Porter & Jan W. Rivkin

01 May 2006
Research & Ideas

What Companies Lose from Forced Disclosure

the one hand, more measures provide more dials to turn to get the manager to take actions consistent with the firm's best interests. On the other hand, more public information imposes more risk on the View Details

Keywords: by Ann Cullen; Financial Services

08 Jun 2010
First Look

First Look: June 8

Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing... View Details

Keywords: Martha Lagace

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

suggest that no one should hold their breath waiting for a hands-off approach to work. But now a recent announcement by Walmart's management to raise minimum and average wages paid by the company has changed the tenor of the conversation... View Details

Keywords: by James Heskett; Retail

15 Feb 2000
Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

We know the symptoms all too well. We wait months to see a doctor. Office visits end, it seems, just moments after they begin. Managed care firms hold sway over doctors' treatment plans, and health insurance premiums are heading for the... View Details

Keywords: by Staff; Health

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details

Keywords: by Ann Cullen; Financial Services

September 2024 (Revised May 2025)
Case

Carrie Wang: Choosing Between the Family Firm and the Family Spirit

By: Lauren Cohen, Fei Wu and Sophia Pan

Carrie Wang, Investment Head of the Wang’s single-family office, contemplated her next career steps. As one of the first businessmen who had risen from China’s industrial rise, her father had grown his wealth to a considerable level, eventually requesting that his... View Details

Keywords: Family Office; Interests Of Consumers; Family Business; Business Growth and Maturation; Financial Management; Financial Strategy; Financial Markets; Investment Portfolio; Investment Return; Private Equity; Customer Relationship Management; Interests; Reputation; Work-Life Balance; Real Estate Industry; China

Citation

Educators

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

increases," write the authors of How to Identify the Best Customers for Your Business, published in the Winter 2013 issue of the MIT Sloan Management Review. “Ineffective opportunity management... View Details

Keywords: by Sean Silverthorne

19 May 2008
Research & Ideas

Connecting School Ties and Stock Recommendations

Christopher J. Malloy, along with University of Chicago colleague Andrea Frazzini, investigated the ties between more than 1,800 sell-side analysts and the management of public firms, and the subsequent performance of stock... View Details

Keywords: by Martha Lagace; Financial Services

05 Dec 2005
Research & Ideas

VCs Survey Post-Bubble Opportunities

business." "The statistics are correct," said Raj Kapoor (HBS MBA '96), managing director at Mayfield, a venture capital firm based in Menlo Park, California. "It's an extremely hit-driven business that's becoming more... View Details

Keywords: by Julie Hanna; Financial Services

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

families. As Professor of Management Practice and co-head of the HBS Entrepreneurial and Service Management unit, Myra Hart has been particularly interested in women in business. Since joining the faculty in... View Details

Keywords: by Martha Lagace

Publications