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  • September 2018 (Revised November 2018)
  • Case

Careem: Base Camp or Mountain Peak? Designing an OS for Scaling

By: Shikhar Ghosh, Gamze Yucaoglu and Alpana Thapar
This case focuses on designing a fast growing organization. It is part of a two-case set that is taught together to cover the scaling journey.
Careem, a Dubai-based ride-hailing service aimed to ‘simplify and improve the lives of people, and build an awesome... View Details
Keywords: Scale; Values; Rights; Operating Systems; Business Startup; Transportation; Organizational Design; Entrepreneurship; Information Technology; Organizational Culture; Values and Beliefs; Decision Making; Managerial Roles; Dubai; United Arab Emirates; Middle East
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Ghosh, Shikhar, Gamze Yucaoglu, and Alpana Thapar. "Careem: Base Camp or Mountain Peak? Designing an OS for Scaling." Harvard Business School Case 819-049, September 2018. (Revised November 2018.)
  • 14 Nov 2018
  • HBS Seminar

Lindsey Cameron, University of Michigan Ross School of Business

    What You Don't Know About Making Decisions

    Most executives think of decision making as a singular event that occurs at a particular point in time. In reality, though, decision making is a process fraught with power plays, politics, personal nuances, and institutional history. Leaders who recognize this make... View Details

    • 03 Jan 2023
    • What Do You Think?

    How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

    both could be very direct as well. Hesselbein, according to one account, once lectured a class of retiring CEOs that included Alan Mulally, who was out of a job at Boeing prior to becoming CEO of Ford, to stop “whining” about what they... View Details
    Keywords: Re: James L. Heskett
    • Web

    Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

    Business Review Harvard Business Review (LEFA login for full access.) HBS Alumni Bulletin HBS Working Knowledge Jobs Harvard University Privacy Policy Trademarks Copyright © President & Fellows of Harvard College Harvard Business School... View Details
    • 01 Dec 2016
    • News

    In My Humble Opinion: Chip Brewer (MBA 1991)

    (photo by Christina Gandolfo) Perhaps not surprisingly, Oliver “Chip” Brewer III (MBA 1991) found his first job in golf while playing the game with a friend who happened to know the founder of Adams Golf. At the time, Brewer was working... View Details
    Keywords: Julia Hanna
    • Profile

    Doug Marsan

    can feel a bit scary. Others, like recruiting for that dream job or going on that trek to another country, are experiences that you never thought would be available to you. While you only get to “ride the rides” for two years, the... View Details
    • 06 Oct 2020
    • Sharpening Your Skills

    18 Tips Managers Can Use to Lead Through COVID's Rising Waters

    times. Netflix set up a $100 million fund to help creatives like actors, producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers... View Details
    Keywords: by Sean Silverthorne
    • 15 Jun 2021
    • News

    Zone Defense

    design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?” he wondered. “‘Good mission, but it sounds like a... View Details
    Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation
    • 04 Feb 2002
    • Research & Ideas

    How a Juicy Brand Came Back to Life

    price most observers found generous. The debacle cost both the chairman and president of Quaker their jobs and hastened the end of Quaker's independent existence (it's now a unit of PepsiCo). But that's not the end of the story. In... View Details
    Keywords: by John Deighton; Food & Beverage
    • 20 Feb 2020
    • Op-Ed

    Love in the Office Is Wonderful. Except for CEOs.

    relationship with a woman employee, decades his junior, whom he met as a mentor to undergraduate students. She became a strategic planner at one of the organization’s branches , and eventually its chief of staff. Both jobs disappeared... View Details
    Keywords: by Regina Herzlinger
    • 18 Jan 2023
    • Blog Post

    Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)

    HBS career coaches are committed to helping MBA students and alumni realize their unique career visions. They are trained to assist with all aspects of the career development process including self-assessment and career vision, developing View Details
    • 31 Oct 2023
    • News

    Securing a Resilient Future for Senegal

    changed rapidly. “When I decided to take on that role, the world looked very different than it did later that spring,” recalls Diagne. “I had no idea that job would turn into pandemic response and economic recovery.” Worldwide, crisis... View Details
    • Web

    Credential of Leadership, Impact, and Management in Business | HBS Online

    objectives. Highlights Making Tough Choices Performing the X-Test Using Control Systems Interactively Show Hide Details Modules Managing the Tensions of Strategy Execution Aligning Job Design to Strategy Energizing Employees to Execute... View Details
    • 01 Apr 2013
    • Research & Ideas

    First Minutes are Critical in New-Employee Orientation

    aptitude for following standard procedures during customer calls. Individuality was not just discounted; in some ways it was expressly discouraged. "As a service role, the job can be stressful, not only because employees must help... View Details
    Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
    • Web

    Negotiating - Alumni

    standards/goals Geographic flexibility Office space Paid travel Ownership options Professional training + – Negotiate The following tactics can help you conduct productive negotiations. Speak with the hiring manager, if possible Express enthusiasm for View Details
    • 03 Jun 2022
    • Research & Ideas

    In a Work-from-Anywhere World, How Remote Will Workers Go?

    The American workforce has always migrated, moving wherever the jobs took them—traditionally, away from small towns and toward big cities. Now, as an increasing number of workplaces embrace remote work and allow people the flexibility to... View Details
    Keywords: by Kara Baskin
    • 04 Sep 2017
    • Blog Post

    HBS Startup Bootcamp and Founders Unfiltered

    stories of what it was really like to build their businesses. The stories were open, honest, and even entertaining. Running to the bank during graduation in a cap and gown to cash a check so employees got paid. Spending nearly a year trying to convince a CTO to quit... View Details
    • 01 Dec 2023
    • News

    Case Study: Staking a Claim

    Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of... View Details
    Keywords: Jen McFarland Flint; Insurance Carriers and Related Activities; Finance
    • 04 Jun 2013
    • Working Paper Summaries

    Prosocial Bonuses Increase Employee Satisfaction and Team Performance

    Keywords: by Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn & Jordi Quoidbach
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