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  • All HBS Web  (6,344)
    • People  (36)
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  • March 2023
  • Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Case 123-069, March 2023.
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

Flying without a Net: Turn Fear of Change into Fuel for Success. “At the end of the day what I'm suggesting is that vulnerability in context is the most powerful thing you can... View Details
Keywords: by Kim Girard
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

innovators, problem solvers, entrepreneurs, and leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given” "I Moved Your Cheese... View Details
Keywords: by Carmen Nobel
  • 01 Mar 2024
  • News

Giving All Stakeholders a Voice

For John Wu (MBA 2000), “Web3” means more than technological innovation. “It’s a mindset,” he says of the movement toward a decentralized internet that accelerates innovation and gives end users greater collaboration with businesses. “It’s a transformative shift in... View Details
Keywords: April White
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

making an increasing number of people feel “time poor”—stressed from having too many things to do and not enough time to do them. In 2011, 70 percent of working Americans... View Details
Keywords: by Dina Gerdeman
  • 04 Sep 2017
  • Blog Post

HBS Startup Bootcamp and Founders Unfiltered

I’ve kept a list of new product and business ideas on my phone for over 10 years now. While they range from dog toys to B2B SaaS businesses, they all have one thing in common: they only exist on my phone.... View Details
  • Profile

Jean Luo

the people I knew thought it'd be crazy to take two years away from a successful PM track, and the other half said I’d be crazy not to.” Ultimately, three things swayed Jean's decision in favor of the HBS... View Details
Keywords: Financial Services; Tech
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

marketing plan that sought to minimize or eliminate risk. As it happened, though, Quaker's very risk aversion turned out to be the greatest risk of all. ... When Brand And Management Clash One of the most... View Details
Keywords: by John Deighton; Food & Beverage
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

when we choose to be polite or rude, or to give someone else compliments or not, it’s all interpersonal regulation. “If we’re doing these things anyway, why not do it in ways that are wise, productive, and kind?” Managers can be... View Details
Keywords: by Dina Gerdeman
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

in. He had come to New York for an early afternoon meeting with Wall Street analysts. That [CEO Carl] Williams had chosen him for the meeting was a sign of just how well things had been going lately for... View Details
Keywords: by Martha Lagace
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

rapidly with the number of ecosystem members that use them. This allows keystone players to share the surplus with their communities. During the Internet boom, many businesses failed because, although the... View Details
Keywords: by Marco Iansiti & Roy Levien
  • August 2021
  • Case

Yummy: Delivering Value to Venezuela

By: Ayelet Israeli, Jenyfeer Martinez Buitrago and Carla Larangeira
By June 2021, Yummy had become Venezuela’s first and largest food delivery app and last-mile logistics company. In Caracas, the nation’s capital, Yummy held a 55% market share, while operations in other cities had already started to take place, including in three of... View Details
Keywords: Internet and the Web; Health Pandemics; Business Startups; Growth and Development Strategy; Expansion
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Israeli, Ayelet, Jenyfeer Martinez Buitrago, and Carla Larangeira. "Yummy: Delivering Value to Venezuela." Harvard Business School Case 522-034, August 2021.
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

propel the success of those businesses. Meet Bridges Fund Management Founded in 2002, Bridges, the UK-based impact investing fund, is committed to building a more inclusive and sustainable future through business and investments. As the... View Details
  • 22 Nov 2023
  • News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels of an underground hotel... View Details
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

management of his or her fund than during the Internet bubble. We need a study as to the impact of the funds to see what, if any, new regulations are required. On July 26,... View Details
Keywords: by D. Quinn Mills
  • 23 Sep 2015
  • Research & Ideas

Men Want Powerful Jobs More Than Women Do

personal experience and observation. When asked to imagine receiving a promotion at work, women predicted a higher level of negative outcomes than men did. ©iPhoto “We wondered if women may think about View Details
Keywords: by Carmen Nobel
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

about the difference between a girl being a tomboy and a boy being a sissy—the former moniker is considered a compliment, the latter an insult. Thus, the concern about women contaminating the things of men... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • Profile

Harshini Chengareddty

also brought so many of the other things that matter in our lives into the discussion. What is your favorite childhood memory? My family’s annual camping trips. Every Memorial Day Weekend for almost 10 years... View Details
  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

worldwide. All of these automobiles were Model Ts, offered in one color: black. “Although there are many factors that contributed to the company's long, slow bleed, the three fundamental issues are management's consistent failure to do... View Details
Keywords: by Staff; Auto
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