employee management - Publications - Faculty & Research

September 1999
Case

Trisha Wilson of Wilson & Associates

By: Teresa M. Amabile and Sarah S. Khetani

Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details

Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas

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March 2022
Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp

When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details

Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management

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02 Feb 2007
What Do You Think?

Is There Too Little “Know Why” In Business?

purpose itself evolutionary? Does it change as organizations grow? Does it change from one generation of management to the next? How can it be made as tangible to employees as profit? Can we aspire to a... View Details

Keywords: by Jim Heskett

March 1999
Case

MotivAction plc (A)

By: William J. Bruns Jr.

The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details

Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture

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01 Jun 2012
News

Faculty Research Online

HBS Cases: Overcoming the Stress of ‘Englishnization’ CEOs of global companies increasingly mandate that their employees learn English. The problem: these workers can experience a loss of status and believe they aren’t as effective in... View Details

Keywords: Clothing and Clothing Accessories Stores; Retail Trade

Fall 2023
Article

Identify Critical Roles to Improve Performance

By: Boris Groysberg, Eric Lin, Abhijit Naik and Sascha L Schmidt

Putting strategy into play requires knowing your organization’s crucial roles and making sure your best talent occupies them. View Details

Keywords: Talent and Talent Management; Employees; Organizational Structure

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Questions for Evaluating Company Culture and Community - Alumni

students and alumni who are searching for organizations that are committed to these same principles. Below is a sample of questions to enable HBS students and alumni to have thoughtful conversations with hiring managers on this important... View Details

2024
White Paper

The British Opportunity Index

By: Matthew Sigelman, Joseph B. Fuller, Mariano Mamertino and Shrinidhi Rao

Keywords: Personal Development and Career; Talent and Talent Management; Employees

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01 Sep 2009
News

Ready for Launch

MBA ’09, all have worked in Africa), with Jamie Yang, Jukka Valimaki, and Blandine Antoine, all of MIT. Org chart: A Tanzania-based management team (Emmanuel, Jukka, Jamie) and U.S.-based advisory team (Alla, Benjamin, Blandine). Best... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

August 2008
Case

Sloan & Harrison: Non-Equity Partner Discontent

By: Boris Groysberg and Eliot Sherman

The law firm, Sloan & Harrison, was dealing with some discontent among its junior non-equity partners. These partners were concerned with the transparency of the advancement process, their ability to position themselves as both leaders within the firm and rainmakers,... View Details

Keywords: Employees; Human Resources; Leadership Development; Management Style; Performance; Work-Life Balance; Legal Services Industry

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12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

guide employees in their exercise of autonomy. I call this approach freedom within a framework. Two steps to authoritative leadership To become a more authoritative leader, I suggest taking two basic steps: Communicate a clear framework.... View Details

Keywords: by Ranjay Gulati; Air Transportation

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

the tools they create. How Can Managers Get The Best Thinking Out Of Support Staff? Managing the Support Staff Identity Crisis Employees not connected directly to profit and... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

employees will actually listen to tough messages, question old assumptions, and consider new ways of working. This means taking a series of deliberate but subtle steps to recast employees' prevailing views and create a new context for... View Details

Keywords: by David A. Garvin & Michael A. Roberto

31 Mar 2002
What Do You Think?

Is This the Decade of the Investor?

returns? Or must we suffer more severe adjustments that will ultimately reduce the pie for managers, employees, customers, and investors alike? What do you think? Original Article The current highly charged atmosphere of allegedly greedy View Details

Keywords: by James Heskett

26 Oct 2011
News

On Top, Down Under

Fookes: Leading the way at one of Australia's premier real estate firms. Photo courtesy Mark Fookes Mark Fookes (AMP 178, 2010) is head of investment management at The GPT Group, a Sydney, Australia, firm that View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

employees are concerned, the problem in their organization had to do with the fundamentals of management and leadership, not the quality or commitment of the people nor the quality of View Details

Keywords: Judith A. Ross

11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to... View Details

Keywords: by Rachel Layne

03 Mar 2016
News

3-Minute Briefing: Pamela Meyer (MBA 1986)

protesting them, providing inappropriate detail, detour statements, false smiles. The issue that I’m most concerned about right now is inside threat mitigation. Studies show that anywhere from 30 percent to 50 percent of cyberattacks were inside jobs by View Details

Keywords: Julia Hanna

Web

Employers - Institute For Strategy And Competitiveness

Collaborate with other employers in advancing value-based competition For complex conditions consider partnerships with centers of excellence who share the goal of readiness to return to work. Offer encouragement, incentives, and support to View Details

May 1996 (Revised November 2018)
Case

Ecolab, Inc.

By: Ashish Nanda

By 1993, Ecolab has established a dominant market position in the institutional cleaning industry. As the company’s principal competitor, Diversify, drives sales aggressively, Ecolab president Al Schuman faces a choice about how best to market Ecolab’s offerings.... View Details

Keywords: Customer Relationship Management; Employees; Retention; Marketing Strategy; Risk Management; Service Industry

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