Filter Results:
(3,473)
Show Results For
- All HBS Web
(3,473)
- People (8)
- News (516)
- Research (2,563)
- Events (23)
- Multimedia (8)
- Faculty Publications (1,324)
Show Results For
- All HBS Web
(3,473)
- People (8)
- News (516)
- Research (2,563)
- Events (23)
- Multimedia (8)
- Faculty Publications (1,324)
- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Harvard Business Review... View Details
- 02 Jun 2015
- News
Pointing the Way to a Better World
multiple proven approaches—through charities, social enterprises, philanthropy, and public policy, and perhaps most critically, the efforts of individuals. “I think Half the Sky and A Path Appears have both had quite an impact,” she says.... View Details
Keywords: Margie Kelley
- 27 Jan 2023
- News
Turning Up the Volume
small and lacks fully dedicated resources. Goldman realized that if LEDA could not count on effective media placement, social media strategy, and student outreach, funding could dwindle (or worse), and... View Details
Keywords: Maureen Harmon
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
developing leaders effective in collaborative, global organizations. True North Groups is also the title of the new book I have written with coauthor Doug Baker, a pioneer in the small-group movement. Having participated in two True North... View Details
Keywords: by Bill George
- August 1992 (Revised September 2002)
- Case
Star Distributors, Inc. (A)
By: David A. Thomas
Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and... View Details
Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race; Management Style; Conflict and Resolution; Business and Stakeholder Relations
Thomas, David A. "Star Distributors, Inc. (A)." Harvard Business School Case 493-015, August 1992. (Revised September 2002.)
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
effect and sap those good feelings. Outside of professional networking, it’s best to limit social browsing time to 30 minutes a day, Brooks and Schlesinger advise. Lean on rituals. Continuing with longtime... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
social and environmental issues? NGOs have become an important element of the global economy and firms should expect to interact with them.—Debora Spar Spar: Again, it really depends on the firm, the business, and the activist groups... View Details
Keywords: by Cynthia Churchwell
- 04 Sep 2012
- Research & Ideas
Book Excerpt: Indispensable: When Leaders Really Matter
choice matter? Would Seward or Chase have governed as effectively as Lincoln? Was Lincoln indispensable? When groups succeed, leaders often get the credit. When groups fail, leaders often get the blame. Should they? Another way of asking... View Details
- 22 Jan 2019
- Working Paper Summaries
Corporate Sustainability: A Strategy?
Keywords: by Ioannis Ioannou and George Serafeim
- 01 Sep 2008
- News
In Africa, Porter Sees Lessons for Health Care
because it is a small, well-managed country and in part because it is in effect starting from scratch, Rwanda is achieving good results. Said Porter, “I’m optimistic that the world community is willing to provide outside resources for... View Details
- 01 Dec 2016
- News
Is Cash the Best Form of Charity?
work. “There is some visceral discomfort with simply giving poor people money,” says Faye, now chairman of the board. “But the evidence, overwhelmingly, is that cash is one of the most effective ways of alleviating poverty.” In its... View Details
Keywords: April White
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
mountaineering expeditions and firefighting crews. We've found that for change to stick, leaders must design and run an effective persuasion campaign—one that begins weeks or months before the actual turnaround plan is set in concrete.... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
answers to issues of capitalism? A: Think of a Russian doll. Business is inside capitalism, but capitalism is inside society, and society is inside history. The forms that capitalism takes in different eras reflect the social changes that... View Details
Keywords: by Martha Lagace
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
minority backgrounds enter business schools as well as post-graduate employment are soon dashed by an inability or unwillingness on the part of organizations to tap into and retain that talent. In business, the economic and social cases... View Details
- 01 Dec 2006
- News
Stuart Wins Award
of research has made a significant contribution to the field of entrepreneurship. Stuart was recognized for his pioneering work on the dynamics of social networks and their effects on entrepreneurship. View Details
- 01 Jun 2024
- News
Outside Voices
In just 15 years, Greece managed to seesaw from one economic extreme to the other, from almost breaking the eurozone at the depth of its debt crisis to becoming one of the fastest growing economies in Europe in 2023, according to the IMF. Now wages are rebounding,... View Details
- 21 Jan 2014
- First Look
First Look: January 21
increase performance while social comparison reduces it, especially for low-ability trainees. These effects appear when treatments are announced and persist through training. The findings are consistent with... View Details
Keywords: Sean Silverthorne
- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
wanted to find out whether a delay between order completion and order delivery would have an effect on which items the customers chose to buy. In other words, would a customer be more likely to choose kale over Kit-Kats if he ordered his... View Details
Keywords: by Carmen Nobel
- 25 Apr 2014
- News
An investment in meaningful results
Ending poverty in New York City is a monumental goal, but as president and chief operating officer of a modern-day nonprofit that bears the legendary moniker Robin Hood, Deborah Winshel (MBA 1985) uses her business acumen to effect View Details
- 24 Jul 2019
- Lessons from the Classroom
Can These Business Students Motivate Londoners to Do the Right Thing?
of low-cost, scalable interventions leveraging behavioral insights, and in many cases they’re being applied for the social good.” The success of BIT’s tax letter helped the organization grow. Nicknamed the “nudge unit,” BIT started with... View Details
Keywords: by Dina Gerdeman