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      • Faculty Publications  (2,350)

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      • July 1976 (Revised April 1983)
      • Case

      Corning Glass Works: The Electronic Products Division (A)

      By: Michael Beer
      Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient... View Details
      Keywords: Business Divisions; Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation
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      Beer, Michael. "Corning Glass Works: The Electronic Products Division (A)." Harvard Business School Case 477-024, July 1976. (Revised April 1983.)
      • 1975
      • Book

      Management of Bank Portfolios

      By: S. P. Bradley and D. B. Crane
      Keywords: Management; Investment Portfolio
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      Bradley, S. P., and D. B. Crane. Management of Bank Portfolios. New York: John Wiley & Sons, 1975.
      • June 1975 (Revised September 2004)
      • Case

      Angus Cartwright III

      By: Kenneth J. Hatten, William J. Poorvu, Howard H. Stevenson, Arthur I. Segel and John H. Vogel, Jr.
      Judy and John DeRight, looking to diversify their investment portfolios, have retained Angus Cartwright, Jr. to identify prospective real estate acquisitions. Mr. Cartwright has four potential properties that he feels merit an in-depth financial analysis. The case... View Details
      Keywords: Acquisition; Cash Flow; Investment Return; Investment Portfolio; Taxation; Balanced Scorecard; Valuation
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      Hatten, Kenneth J., William J. Poorvu, Howard H. Stevenson, Arthur I. Segel, and John H. Vogel, Jr. "Angus Cartwright III." Harvard Business School Case 375-376, June 1975. (Revised September 2004.)
      • September 1974 (Revised June 1986)
      • Case

      William D. Ruckelshaus and the Environmental Protection Agency

      By: Joseph L. Bower
      Keywords: Government Administration; Environmental Sustainability; Business and Government Relations; United States
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      Bower, Joseph L. "William D. Ruckelshaus and the Environmental Protection Agency." Harvard Business School Case 375-083, September 1974. (Revised June 1986.)
      • 1972
      • Book

      Managing Group and Intergroup Relations

      By: J. W. Lorsch and Paul R. Lawrence
      Keywords: Management Analysis, Tools, and Techniques; Groups and Teams
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      Lorsch, J. W. and Paul R. Lawrence, eds. Managing Group and Intergroup Relations. Homewood, IL: Richard D. Irwin, 1972.
      • October 1972
      • Article

      A Dynamic Model for Bond Portfolio Management

      By: D. B. Crane and S. P. Bradley
      Keywords: Bonds; Investment; Management
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      Crane, D. B., and S. P. Bradley. "A Dynamic Model for Bond Portfolio Management." Management Science 19, no. 2 (October 1972).
      • October 1971 (Revised September 1983)
      • Case

      Sturdivant Electric Corp.

      By: Richard L. Nolan
      A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor. View Details
      Keywords: Planning; Rank and Position; Problems and Challenges; Conflict and Resolution; Attitudes; Jobs and Positions; Management Teams; Managerial Roles; Public Relations Industry; Computer Industry
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      Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
      • Article

      A Stochastic Programming Model for Commercial Bank Bond Portfolio Management

      By: D. B. Crane
      Keywords: Bonds; Investment; Management
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      Crane, D. B. "A Stochastic Programming Model for Commercial Bank Bond Portfolio Management." Journal of Financial and Quantitative Analysis 6, no. 3 (June 1971).
      • 1965
      • Article

      Group Decision Making: A Report of an Experimental Study

      By: Joseph L. Bower
      When a group of people must decide on some one action, such as where shall we go out to dinner, or in an investment club which stock shall we buy, how do the individual members come to a decision that affords the best resolution of the question at hand for the group as... View Details
      Keywords: Groups and Teams; Decision Making; Conflict Management
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      Bower, Joseph L. "Group Decision Making: A Report of an Experimental Study." Behavioral Science 10, no. 3 (1965): 277–289.
      • Research Summary

      By: Ashish Nanda
      Ashish Nanda's research focuses on ethics and economics of managing professional service firms.

      Nanda is working on a project that studies how management of conflict of interest influences professional identity, the role of professional associations, and the... View Details

      • Research Summary

      Consumer-Brand Relationships and CRM

      By: Jill J. Avery
      This highly pragmatic stream investigates the contemporary practice of customer relationship management (CRM) by exploring the phenomenological, lived experience of consumers' relationships with brands.  Using a contracting theory lens supplemented with knowledge of... View Details
      • Research Summary

      Customer Management in Business-to-Business Markets

      By: Das Narayandas

      Das Narayandas is engaged in ongoing research on vendor firms' management of long-term customer relationships. The initial phase of his research involved identifying vendors that stood to benefit from long-term relationships with select sets of customers and... View Details

      • Research Summary

      Designing Productive Zones of Privacy

      By: Ethan S. Bernstein

      A common theme that integrates my research and course development is how increasingly transparent workplaces can improve productivity and performance by putting up certain boundaries to observation. While the research above empirically and theoretically explores the... View Details

      Keywords: Transparency; Privacy; Field Experiments; Design; Organizational Design; Performance
      • Teaching Interest

      Development Economics (PhD)

      By: Shawn A. Cole

      This course, intended for second-year PhD students in economics and related fields, is taught by Michael Kremer, Phillippe Aghion, and Shawn Cole.

      Part I (Kremer) of the course will cover macro-economic topics including aggregate and non-aggregate growth... View Details

      • Teaching Interest

      Digital Marketing Strategy

      By: John A. Deighton

      When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

      • Teaching Interest

      Exec Ed: Real Estate Executive Seminar: Capital, Partnerships, and Portfolios

      By: John D. Macomber
      With both a quest for yield and new opportunities emerging across the real estate supply chain, business leaders must have the financial capabilities, analytical tools, and strategic skills to ensure the long-term profitability of their development projects and... View Details
      Keywords: Real Estate
      • Research Summary

      Executive Compensation

      By: Tatiana Sandino

      Professor Sandino’s other stream of research examines players that influence the design of an executive’s compensation. She has examined the role shareholder activists can play in influencing CEO pay and found that a compensation-related shareholder proposal could... View Details

      • Forthcoming
      • Article

      Human Capital and the Managerial Revolution in the United States: Evidence from General Electric

      By: Tom Nicholas
      This paper estimates the returns to human capital accumulation during the first era of mega-firms in the United States by linking employees at General Electric—a canonical enterprise associated with the “visible hand” of managerial hierarchies—to the 1940 census. I... View Details
      Keywords: Returns To Education; Management Practices; Hierarchies; Management Practices and Processes; Rank and Position; Human Capital; Talent and Talent Management; Business History; United States
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      Nicholas, Tom. "Human Capital and the Managerial Revolution in the United States: Evidence from General Electric." Review of Economics and Statistics (forthcoming). (Pre-published online November 29, 2023.)
      • Research Summary

      Innovations in Logistics: The Impact of Channel Coordination

      By: Roy D. Shapiro
      Roy D. Shapiro is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend to characterize these channels. His research... View Details
      • Research Summary

      Innovations in Logistics: The Impact of Channel Coordination

      By: Janice H. Hammond
      Roy D. Shapiro (with Janice H. Hammond and Marshall L. Fisher) is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend... View Details
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