Publications

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September 2008
Case

TCS: The MCA 21 Project

Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a... View Details

Keywords: Experience and Expertise; Developing Countries and Economies; Globalized Firms and Management; Growth and Development Strategy; Service Operations; Projects; India

Article

Managing Proprietary and Shared Platforms

By: Thomas R. Eisenmann

In a platform-mediated network, users rely on a common platform, provided by one or more intermediaries, that encompasses infrastructure and rules required by users to transact with each other. A fundamental design decision for firms that aspire to develop... View Details

Keywords: Governance Controls; Digital Platforms; Infrastructure; Competition; Cooperation; Information Infrastructure

21 Jun 2018
Blog Post

Living in a Dorm at HBS

Living in dormitories isn’t just for undergrads anymore—many HBS students opt to live in them during their two years at business school. There are many advantages to this living setup, including that they come fully furnished, are cleaned regularly, and View Details

Teaching Interest

Overview

By: Lynda M. Applegate

I currently teach a module in the HBS Owner President Management (OPM) program that is entitled Innovation @Work. The module is designed to provide a general manager perspective on how to lead innovation and transform organizations, industries, and society. The role... View Details

Research Summary

Self-Management & Self-Organizing Systems

Self-management serves as a foundational theme for much of my research; many of my interests were forged while working to enable self-management in organizational settings. Self-managing systems rely heavily on interpersonal relationships, peer regulation and... View Details

Keywords: Self-Managed Organizations; Self-organizing Systems; Hierarchy; Control

November 2006
Background Note

U.S. Taxation of Foreign-Source Corporate Income

By: Henry B. Reiling

Identifies several of the problems and policy choices associated with taxing foreign-source income. Examples are given of the practical after-tax effects of the major alternatives. Foreign tax credit and "tax haven" based business activities receive special attention.... View Details

Keywords: Earnings Management; Credit; Policy; Taxation; Problems and Challenges; United States

November 1986 (Revised December 1998)
Case

Disctech, Inc.

Describes a company that had problems of fraudulent financial reporting. Provides an opportunity to discuss the roles of top management, financial management, internal and external auditors, and the audit committee of the board of directors in such circumstances. The... View Details

Keywords: Crime and Corruption; Financial Reporting

1993
Book

British Multinational Banking 1830-1990

By: Geoffrey Jones

This book provides the first modern history of British multinational banking. It analyses their emergence, growth and performance from their origins in the 1830s until the present day. It is based on a wide range of confidential banking records, which are placed in the... View Details

Keywords: Banks and Banking; Multinational Firms and Management; Growth and Development; Information Management; Performance; Great Britain; United Kingdom

Clubs

Outdoors Club

24 Mar 2022
Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

employee-driven. Look for ways to encourage employees to create their own team rituals. What do they seem to enjoy doing together? Provide resources. If team members tend to eat lunch together every Thursday, for example, the employer can... View Details

Keywords: by Kristen Senz

April 2023 (Revised January 2024)
Background Note

Note on Healthcare in Ghana

By: Regina E. Herzlinger and Ben Creo

This note provides an overview of the healthcare system in Ghana. It discusses the public and private sector as well as traditional medical practice. It also discusses the country’s pharmaceutical industry. It is recommended as a companion to Professor Regina... View Details

Keywords: Africa; Pharmaceutical Companies; Pharmacy Benefit Manager; Health Care; Health Care Costs; Health Care Delivery; Health Care Entrepreneurship; Telehealth; Health Equity; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Business and Government Relations; Health Industry; Pharmaceutical Industry; Ghana

January 2020 (Revised March 2020)
Case

LOLA: Do You Know What's in Your Tampon?

By: Leonard A. Schlesinger and Aldo Sesia

LOLA is a direct-to-consumer (DTC) business launched in 2015. What started as a company to provide women with organic and transparent material-labeled tampons via a subscription model, had, by 2019 evolved to include additional menstrual and sexual wellness products.... View Details

Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands and Branding; Internet and the Web; Strategy; Retail Industry; United States; Canada

2004
Working Paper

The Accidental Entrepreneur: The Emergent and Collective Process of User Entrepreneurship

We develop a process model of how users, an understudied source of entrepreneurship, create, evaluate, share, and commercialize their ideas. We compare and contrast our model to the classic model of the entrepreneurial process, highlighting the emergent and collective... View Details

Keywords: Customers; Commercialization; Entrepreneurship; Innovation and Invention

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Web

About - Business & Environment

Asia. As Faculty Chair of the Business and Environment Initiative, Mike provides the overall vision and strategic direction for the Initiative. Mike is a faculty member in the HBS Technology and Operations Management unit, and his... View Details

06 Jul 2017
Working Paper Summaries

Do All Your Detailing Efforts Pay Off? Dynamic Panel Data Methods Revisited

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Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung Park; Pharmaceutical

November 2008 (Revised March 2023)
Module Note

Understanding Brands

By: Anat Keinan and Jill Avery

For many firms, the brands associated with their products and/or services are their most valuable assets, and, hence, much management attention is given to designing, communicating, nurturing, and protecting them. This note is designed to provide an understanding of... View Details

Keywords: Brand Equity; Brand Management; Brands and Branding; Management; Marketing Strategy; Value

October 2003 (Revised January 2004)
Background Note

Online Securities Trading in Japan

By: Lynda M. Applegate, Jamie Ladge, Haruki Umezawa and Masako Egawa

Provides an overview of the Japanese securities industry and discusses how the online trading/brokerage industry grew as a result of deregulation of financial markets and penetration of the Internet in Japan. Describes major players in the online industry--Matsui... View Details

Keywords: Internet and the Web; Competitive Strategy; Emerging Markets; Financial Markets; Business Strategy; Financial Instruments; Globalized Markets and Industries; Internet and the Web; Japan

October 2001
Supplement

R&R

By: Howard H. Stevenson and Amy Blitz

Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources to lower the fixed costs of business entry. Provides a mechanism for discussing the role of experience,... View Details

Keywords: Entrepreneurship; Business Startups; Cost; Social and Collaborative Networks; Experience and Expertise