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  • All HBS Web  (10,336)
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  • 29 Sep 2009
  • First Look

First Look: September 29

quickly became a pop culture phenomenon, talked about on popular television programs such as Oprah and The Tonight Show with Jay Leno, and paid mock tribute to on web sites such as YouTube, where hundreds of video parodies could be found.... View Details
Keywords: Martha Lagace
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may... View Details
Keywords: by Kristen Senz; Retail
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

the MR program in the face of this competition. Should Amex begin offering more competitive sign-on bonuses and point redemption rates, or would this dilute the company’s strong brand? Purchase this case:... View Details
Keywords: by Sean Silverthorne
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

third party, the human equivalent of Switzerland," he says. Moreover, GM had recently sent Huber to the Industrial College of the Armed Forces, where he became the first private sector civilian to graduate from a program aimed at... View Details
Keywords: by Carmen Nobel; Auto
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

discussing doing something empirical to test this notion of an ethical gap," Deshpandé says. The team developed 62 questions based on the principles in their newly created codex, and then pilot-tested their survey with volunteers among executives enrolled in the... View Details
Keywords: by Carmen Nobel
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

dichotomy between routinized exchange (where the terms of exchange are established by a program of pricing and distribution) and negotiated exchange (where the terms are set through coordinated decision making). Most consumer research has... View Details
Keywords: by Max H. Bazerman
  • 21 Jan 2015
  • Lessons from the Classroom

Managing the Family Business: Market Basket’s Lessons About Buyouts

One of the highlights of my year is in November, when teams of enterprising families meet for the Executive Education program I founded and still lead at Harvard Business School, Families in Business. One of the thornier problems we... View Details
Keywords: Retail
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

are just starting out. My hope is that you will come not only to understand the vital role of the strategist, but also to embrace it for yourself. Five years ago, when I first started teaching in EOP, I heard the program described as... View Details
Keywords: by Cynthia A. Montgomery
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

25-year history. The protagonist, Yvonne Murray, is a group program manager at Adobe and responsible for coordinating the integration of her business unit's product—Device Central—in Creative Suite 3. Murray is copied on an email that... View Details
Keywords: Martha Lagace
  • 27 Sep 2011
  • First Look

First Look: September 27

development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2016
  • First Look

July 5, 2016

conservation for climate risk reduction. Although more comprehensive research programs to answer these questions are needed, some insights are emerging. Integrating two or more behavior change approaches that target multiple,... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

videos received upwards of a million views each. CONCEPT: Offer the viewer privileged access to valuable content. EXAMPLE: Virgin Atlantic's sneak peek. Also in 2010, members of Virgin Atlantic's frequent-flyer program received an email... View Details
Keywords: by Carmen Nobel; Advertising
  • 19 Sep 2011
  • Research & Ideas

Doomsday Coming for Catastrophic Risk Insurers?

state-by-state basis, and many have funds or other programs in place that could help policyholders get some form of reimbursement. "But these account for only a small part of the risk; the rest is kind of gray," says Froot.... View Details
Keywords: by Maggie Starvish; Financial Services
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

be on jawboning corporations to keep their manufacturing jobs inside the country or penalizing those that “export jobs” by taxing their imports. This is part of a program to create 25 million US jobs in the next 10 years. Whether or not... View Details
Keywords: by James Heskett; Service
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

by two common forces. First, there must be an advantage to connecting two different places—Christopher Columbus's desire to link European markets to Chinese silks, say, or Silicon Valley's desire for cheaper programming talent in India.... View Details
Keywords: by Kim Girard; Education
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

compensation from financial performance is not an answer. At issue is the short-term/long-term balance of stockholder interests." Srinivasan suggested that a program should contain both. Phillip Gelman added, "If managers were... View Details
Keywords: by James Heskett
  • 29 May 2007
  • First Look

First Look: May 29, 2007

change in the organization? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807149 Habitat for Humanity—Egypt Harvard Business School Case 307-001 Habitat for Humanity—Egypt (HFHE), has grown in just seven years to become one of the... View Details
Keywords: Martha Lagace
  • 08 Feb 2000
  • Research & Ideas

Women Negotiating in the New Millenium

difference in men and women," said Riley, who has worked on the Harvard Law School-based Program on Negotiation. "We were slightly more cooperative, and men slightly more competitive." One more recent negotiation study,... View Details
Keywords: by Martha Lagace
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

Updates—Even After CrowdStrike's Flaw How Workplace Wellness Programs Can Give Employees the Energy Boost They Need Digital Transformation: A New Roadmap for Success Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

and Organization 24, no. 1 (May 2008) Abstract As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms to monitor their own regulatory compliance and... View Details
Keywords: Martha Lagace
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