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  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

the wane. "I fear that social networks may make the problem worse," commented Gamaliel Pascual. "The technology may be hardwiring a younger generation to create virtual tribes where the congregation is based on shared biases/values."... View Details
Keywords: by James Heskett
  • Web

2022 Reunion Presentations - Alumni

include lessons on what can make things worse, when the goal is to make life better. CASE STUDY Zipline: The World's Largest Drone Delivery Network Professor Tarun Khanna (PhDBE 1993) + More Info – Less Info Zipline is the world's largest... View Details
  • Web

Career Support - Business & Environment

Development . Events Agribusiness Seminar Networking Session An opportunity to network with alumni working in agribusiness. Open to members of the Food, Agriculture, & Water Club. (January) Career Panels... View Details
  • June 2017 (Revised May 2019)
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
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  • 19 Oct 2016
  • HBS Seminar

Luís Cabral, NYU Stern School of Business

  • 03 May 2024
  • Blog Post

From Harvard to Miss New Jersey: A Journey of Perseverance and Self-Belief

beyond my reach: the title of United States of America’s Miss New Jersey. Empowered by SVMP's lessons, I approached the competition with newfound confidence. During my one-on-one interview with the judges, I seamlessly applied the leadership, communication, and View Details
  • 03 Dec 2021
  • Blog Post

Physicians Off the Beaten Path

bringing guests to the podcast, and that is where the HBS network is proving invaluable. “The access we have in this network. We just started and we’ve already interviewed a Pulitzer prize winner, a New York Times best seller It’s... View Details
  • September 1988 (Revised September 1993)
  • Case

Mrs. Fields Cookies

By: James I. Cash Jr.
Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Information Technology Industry
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  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

MBA just graduating or an experienced manager, the most critical global attribute is open-mindedness. Now, creating this integrated network of specialized operations does increase the coordination needs. So when we wrote about... View Details
Keywords: by Cynthia Churchwell
  • Web

Frequently Asked Questions | HBS Online

events. However, you may visit the HBS Online Business Insights Blog and HBS Online Facebook page for information about upcoming conferences and webinars featuring faculty, or join the HBS Online Community to build your network and... View Details
  • Web

Research - Race, Gender & Equity

in schools program to youth in college. Founded 50 years ago by Bill Milliken, CIS, a network of 110 affiliates, had built a strong program of assisting and supporting... Load More Initiative Leadership Robin J. Ely Organizational... View Details
  • February 2020
  • Case

Leading Change in Talent at L'Oréal

By: Lakshmi Ramarajan, Vincent Dessain and Emer Moloney
Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L’Oréal. He is now responsible for the hiring, development, promotion, and retention of 83,000 employees worldwide. The highly successful... View Details
Keywords: Advertising; Business Headquarters; Business Divisions; Business Organization; Change; Change Management; Transformation; Competency and Skills; Experience and Expertise; Talent and Talent Management; Demographics; Diversity; Gender; Nationality; Multinational Firms and Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Innovation and Management; Jobs and Positions; Employment; Human Capital; Leadership; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Marketing; Brands and Branding; Product Marketing; Organizations; Organizational Change and Adaptation; Organizational Structure; Personal Development and Career; Planning; Strategic Planning; Problems and Challenges; Networks; Social Psychology; Attitudes; Power and Influence; Social and Collaborative Networks; Business Strategy; Advertising Industry; Beauty and Cosmetics Industry; Consumer Products Industry; France; Paris
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  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

learning more advanced coding. Build shared platforms like the United Nations Development Programme’s Accelerator Labs. This network of small teams exchange information to combat a range of problems, from food shortages in Zimbabwe to... View Details
Keywords: by Lane Lambert
  • 16 Sep 2020
  • Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

increased, Kenneth and Kevin saw that the reach of the Anti-Racism Fund had grown well beyond their networks and that there was something there they could harness to propel their efforts forward. Next steps would be to turn this... View Details
  • Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership View Details
  • 01 Jun 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details
  • 10 May 2019
  • Blog Post

Advice for Mothers Pursuing an MBA

network and made friends. Sections organize lots of small group dinners that are great to attend even with kids, but you can go above and beyond that! I invited my section mates and friends to my home. Since I’m from Italy, it was quite... View Details
  • March 2022 (Revised May 2022)
  • Case

Winning Business at Russell Reynolds (A)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

about people's choices of informal, though work-related, interactions. Even so, that doesn't preclude executives from doing some things that will positively affect those interactions and the often task-crucial informal networks that grow... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 06 Sep 2022
  • Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

business capable of identifying the next big food trend and propagating it across a vast network of cloud kitchens. “We only have 80 kitchens right now,” Azuero says. “We believe we can easily fit 1,000 into the region.” This article was... View Details