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  • All HBS Web  (5,591)
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  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

opportunity to work to overcome the whistleblower’s allegations. Government agencies only reduce total contract dollar volume if the allegations are ultimately deemed to have merit. “I think it’s a surprisingly sophisticated interplay between the View Details
Keywords: by Kristen Senz; Service; Construction
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

People begin to interact with greater frequency and many more kinds of joint activities are undertaken. The types and levels of institutional resources used multiply. Core competencies are not simply deployed but combined to create unique... View Details
Keywords: by James Austin
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

no one passes up the opportunity; 91 percent of those accepted started class this fall, a yield unmatched by any rival. HBS MBAs are in high demand in the job market. So where's the rub? “Conventional MBA programs train the wrong people... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 11 May 2011
  • Research & Ideas

Building a Better Board

real money," Kaufman says. "So who's going to tell Bill that we really like his ideas, but that his management style pisses people off? It can feel very risky for board members to think, 'If I pick... View Details
Keywords: by Carmen Nobel
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

7, I argued that sponsors of large technical systems (including platform systems) must manage the modular structure of the system and property rights in a way that solves four inter-related problems: provide all essential functional... View Details
Keywords: Dina Gerdeman
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

differences appear to be associated with different models of development—open, distributed organizations developing systems with smaller cores. We find that core components are often dispersed throughout a system, making their detection and View Details
Keywords: Martha Lagace
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

passed, often twelve to twenty-four months. Such a clause, for instance, sparked a public legal battle two years ago when Google hired away a top Microsoft executive, Kai-Fu Lee. But disputes and tensions over noncompetes are not isolated instances. As most View Details
Keywords: by Martha Lagace
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

Watkins The best negotiators also work to foster organizational learning, both during and after a negotiation. They pay careful attention to managing the team learning process, establishing clear roles and responsibilities for observation... View Details
Keywords: by Michael Watkins
  • 23 Mar 2020
  • Research & Ideas

Product Disasters Can Be Fertile Ground for Innovation

ever since a malfunction of the plane’s autopilot feature led to the deaths of 348 people last March. “Many safety-related innovations can only be profitably developed if there is a genuine demand for it,” says Luo. “If there is no demand... View Details
Keywords: by Michael Blanding; Health; Medical Devices & Supplies
  • 28 Feb 2005
  • Research & Ideas

Amazon, eBay and the Bidding Wars

had to be extended because a bid was made in the last 10 minutes of regularly scheduled time. Q: When is sniping a winning strategy? A: On eBay, people snipe to avoid price wars. By bidding at the last minute, they don't give others who... View Details
Keywords: by Sara Grant; Web Services; Technology
  • 27 May 2008
  • Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

Friedman, managers who believe the hype of a flat world do so at their own risk, says HBS professor Pankaj Ghemawat. National borders still matter a lot for business strategists. While identifying similarities from one place to the next... View Details
  • 12 Apr 2016
  • First Look

April 12, 2016

member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding, and Vikram Oberoi, View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

independent social rating agency and avoids selection issues by taking advantage of a natural experiment that arose when the agency expanded the scope of its ratings. We find empirical support for our hypotheses and present implications for View Details
Keywords: Sean Silverthorne
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

Great chefs, like great artists, go far beyond their materials (in this case, food) to provoke an experience that fulfills their creative vision. Unlike artists, however, they are running a business that requires putting diners in the seats, balancing costs, and View Details
Keywords: by Michael Blanding; Food & Beverage
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

and high performers draw on them less. NEXT UP: NEW COLLABORATION TOOLS Not all intermittency is gone, despite management trends and collaboration tools pushing the always-on ethos. Sprints used by agile teams are an example of... View Details
Keywords: by Roberta Holland
  • 05 May 2015
  • First Look

First Look: May 5

focuses on the most sensational scams (e.g., Enron, Bernard Madoff), less attention is given to more prevalent "ordinary" unethical behavior-unethical actions committed by people who value morality but behave unethically when... View Details
Keywords: Carmen Nobel
  • 14 Jun 2011
  • First Look

First Look: June 14

billion people, $1 to $3 a day; and 3) Extreme poverty: 1 billion people, less than $1 a day. Next, consider the roles of various groups in the value-creation relationship: consumers, coproducers, and clients. Specific strategies work best with View Details
Keywords: Sean Silverthorne
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

horse champing at the bit to do this, and the steering committee held me in the corral so we could really think it through," recalled LaMagna with a smile. "I know how reckless and impatient I can be, and these people kept me in... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
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