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  • All HBS Web  (2,591)
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  • All HBS Web  (2,591)
    • People  (11)
    • News  (623)
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    • Events  (2)
    • Multimedia  (9)
  • Faculty Publications  (507)
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  • 20 Jan 2015
  • First Look

First Look: January 20

been systematically implemented and evaluated. This article describes early time-driven activity-based costing work at several leading healthcare organizations in the United States and Europe. It identifies the opportunities they found to... View Details
Keywords: Sean Silverthorne
  • November 2017
  • Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Teaching Note 718-442, November 2017.
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

real-time. With these forecasts, an airport’s operating team can make data-driven decisions, identify late connecting passengers and assist them to make their connections. The airport can also update its resourcing plans based on the... View Details
Keywords: Dina Gerdeman
  • 29 Mar 2023
  • News

Supporting Earthquake Victims in Turkey and Syria

registration) COST: FREE REGISTRATION MARCH 1 Mikhail Lomtadze (MBA 2002), CEO and co-founder of Kazakhstan-based fintech and e-commerce company Kaspi.kz, reports that his team worked swiftly to launch an online payment system in their... View Details
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

views as possible ... and then get the buy in for the execution process." Anshu Vats expressed this view a bit differently when he said, "Groupthink is heavily discouraged in the companies where the leaders lead from behind. ...... View Details
Keywords: by James Heskett
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

sciences and materials sciences provide sufficient growth opportunities to sustain consistent and superior performance? Would DSM’s 21,000 employees worldwide embrace the DSM Strategy 2018: “Driving profitable growth through science-based sustainable solutions,”... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception, particularly when the employee has enjoyed a high level of past... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2014
  • First Look

First Look: September 16

http://www.emeraldinsight.com/doi/abs/10.1108/S1064-4857_2014_0000016007   Working Papers Poverty and Crime: Evidence from Rainfall and Trade Shocks in India By: Iyer, Lakshmi, and Petia B. Topalova Abstract—Does poverty lead to crime? We... View Details
Keywords: Sean Silverthorne
  • 22 Jan 2020
  • News

What It Takes

needed by way of infrastructure, in that new company. So this morning the team announced that we had sold it at a very good profit, and I basically stopped the celebration and said, "Yeah, that's terrific. I mean, that's wonderful.... View Details
  • 01 Jun 1997
  • News

Blockbuster Deals

expert on corporate responsibility issues, notes that mergers and acquisitions involve a wide array of ethical questions, some of which relate to the degree of "fit" between the value systems of the merging firms. "A mismatch can sometimes View Details
Keywords: Garry Emmons and Nancy O. Perry
  • 06 Mar 2012
  • First Look

First Look: March 6

Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that learning in cross-race... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2000
  • News

The Entrepreneurial Venture

enduring, as opposed to focusing on great answers, which may change with the passage of time. What was an opportunity in 1975 or 1980 is probably no longer an opportunity today. At the same time, the questions that lead one to identify an... View Details
  • 01 Apr 1999
  • News

Spirit at Work

their lives in the office, they'd like that time to be spiritually as well as materially rewarding." Leading experts on the topic, including Peter B. Vaill (MBA '60, DBA '64), a professor at the University of St. Thomas business school in... View Details
Keywords: Marguerite Rigoglioso
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

Rippleworks, Andy Kaplan (MBA 1978) recently led a session to help social venture teams through the COVID-19 crisis. Rippleworks convened 100+ social enterprises to share practical advice on managing and View Details
  • Web

2023 Symposium - Race, Gender & Equity

Boston University Sanaz Mobasseri is an Assistant Professor of Management and Organizations at Boston University’s Questrom School of Business and the Faculty Lead for the Antiracist Tech Initiative at the Center for Antiracist Research.... View Details
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

previously lived outside India rely significantly more on diaspora networks for business leads and financing. This is especially true for entrepreneurs who are based outside software hubs—where getting leads... View Details
Keywords: Martha Lagace
  • 09 Feb 2016
  • First Look

February 9, 2016

to focus in order to improve this crucial dimension of talent acquisition. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50539 December 15, 2015 Harvard Business Review Don't Turn Your Sales Team Loose Without a... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2024
  • In Practice

The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities

Iyoha are assistant professors in the Business, Government, and International Economy and Entrepreneurial Management Units, respectively. Meg Rithmire: Prepare to adapt to the policy backlash For at least a generation leading up to... View Details
Keywords: by Rachel Layne; Manufacturing; Retail; Fashion; Industrial Products; Consumer Products; Steel; Transportation; Telecommunications
  • 01 Sep 2006
  • News

Light Years Ahead

Photos by Webb Chappell Forty years ago, in September 1966, a young mission analyst named Jay Light left the Jet Propulsion Laboratory (JPL) in California and headed east to Harvard Business School. At JPL, Light used his undergraduate engineering physics training to... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 2013
  • News

Faster, Bigger, Stronger: Supersizing the NFL

by Garry Emmons It's December, and outside the weather is frightful in many of America's 32 National Football League cities as teams gear up for the playoff season. But no matter how adverse conditions may get both on and off the field,... View Details
Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
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