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      • March 2001
      • Article

      Leading People as Volunteer Investors

      By: Christopher Bartlett
      Keywords: Leadership; Investment
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      Bartlett, Christopher. "Leading People as Volunteer Investors." Executive Excellence 18, no. 3 (March 2001): 16.
      • February 2001 (Revised March 2003)
      • Case

      ICICI (A)

      By: Bharat N. Anand, Nitin Nohria and John Pegg
      ICICI was the first Indian company to be listed on the New York Stock Exchange. This case is set in 1998, when the company had to decide whether to enter the retail credit segment of the Indian financial market. Although the retail credit sector presents attractive... View Details
      Keywords: Growth and Development Strategy; Diversification; Expansion; Strategic Planning; Competition; Competitive Strategy; Growth Management; Markets; Banking Industry; Financial Services Industry; India
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      Anand, Bharat N., Nitin Nohria, and John Pegg. "ICICI (A)." Harvard Business School Case 701-064, February 2001. (Revised March 2003.)
      • February 2001 (Revised October 2006)
      • Case

      McDuffy, Arms & Ginsberg

      By: Jay W. Lorsch
      Describes the musings of the managing partner of a law firm as he returns from an executive education program. He thinks about the many issues confronting him and his firm. Teaching Purpose: To prepare executive education participants to return to their companies and... View Details
      Keywords: Executive Education; Leadership; Management; Legal Services Industry
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      Lorsch, Jay W. "McDuffy, Arms & Ginsberg." Harvard Business School Case 401-028, February 2001. (Revised October 2006.)
      • February 2001 (Revised September 2005)
      • Case

      Howard Schultz and Starbucks Coffee Company

      By: Nancy F. Koehn
      Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments... View Details
      Keywords: Entrepreneurship; Groups and Teams; Brands and Branding; Growth Management; Employee Relationship Management; Consumer Behavior; Organizational Design; Leadership Style; Customer Relationship Management; Competitive Advantage; Vertical Integration; Food and Beverage Industry
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      Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
      • February 2001 (Revised January 2004)
      • Case

      Michael Dell: Winning on the Demand Side of the Information Revolution

      By: Nancy F. Koehn
      Keywords: Entrepreneurship; Leadership; Innovation and Invention; Computer Industry
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      Koehn, Nancy F. "Michael Dell: Winning on the Demand Side of the Information Revolution." Harvard Business School Case 801-363, February 2001. (Revised January 2004.)
      • February 2001 (Revised February 2002)
      • Case

      Estee Lauder and the Market for Prestige Cosmetics

      By: Nancy F. Koehn
      Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular... View Details
      Keywords: Fluctuation; Organizational Change and Adaptation; Market Entry and Exit; Entrepreneurship; Luxury; Business Strategy; Society; Beauty and Cosmetics Industry; United States
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      Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)
      • February 2001 (Revised November 2009)
      • Case

      Amazon.com (C)

      By: Jeffrey F. Rayport
      At the end of 1998, Amazon.com founder and CEO Jeff Bezos ponders the next moves for his company. Having secured the leadership position as the leading online book seller in the United States, Amazon.com has now moved into the product categories of CDs and videos by... View Details
      Keywords: Expansion; Internet and the Web; Business Growth and Maturation; Books; Growth and Development Strategy; Retail Industry; Germany; United Kingdom; United States
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      Rayport, Jeffrey F., and Dickson Louie. "Amazon.com (C)." Harvard Business School Case 901-021, February 2001. (Revised November 2009.)
      • 2001
      • Book

      eLeadership

      By: D. Q. Mills
      Keywords: Leadership
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      Mills, D. Q. eLeadership. Paramus, NJ: Prentice Hall Press, 2001. (Also published in translated edition in Portuguese, E-Liderazgo, Bilbao: Ediciones Deusto, 2002.)
      • 2001
      • Book

      Eight Imperatives for Leaders in a Networked World

      By: Lynda M. Applegate and J. Mechling
      Keywords: Leadership; Technology
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      Applegate, Lynda M., and J. Mechling. Eight Imperatives for Leaders in a Networked World. Cambridge: John F. Kennedy School of Government, 2001. (Recommendations of the Harvard Policy Group on Network-enabled Services and Government.)
      • 2001
      • Working Paper

      When Does Leadership Matter? The Contingent Opportunities View of CEO Leadership

      By: Noam Wasserman, Bharat Anand and Nitin Nohria
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      Wasserman, Noam, Bharat Anand, and Nitin Nohria. "When Does Leadership Matter? The Contingent Opportunities View of CEO Leadership." Harvard Business School Working Paper, No. 01-063, January 2001. ((Later published as Ch. 2 in The Handbook of Leadership Theory and Practice, 2010.))
      • 2000
      • Chapter

      'Luck', 'Leadership' and 'Strategy'

      By: Rebecca M. Henderson
      Keywords: Leadership; Situation or Environment; Strategy
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      Henderson, Rebecca M. "'Luck', 'Leadership' and 'Strategy'." In Economics Meets Sociology in Strategic Management. Vol. 17, edited by J. A. C. Baum and Frank Dobbin, 285–289. Advances in Strategic Management. Greenwich, CT: JAI Press, 2000.
      • 2000
      • Chapter

      Leadership, Ethics, and Organizational Integrity: Time for a New Credo

      By: L. S. Paine
      Keywords: Leadership; Ethics; Trust; Organizations
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      Paine, L. S. "Leadership, Ethics, and Organizational Integrity: Time for a New Credo." In Ethics in Business Leadership: Facing the Challenges of the 21st Century, edited by Domenec Mele. Ediciones Universidad de Navarra, S.A. (EUNSA), 2000, Spanish ed.
      • November 2000 (Revised November 2005)
      • Case

      Meg Whitman at eBay Inc. (A)

      By: Linda A. Hill and Maria Farkas
      Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising eBay's unique external customer culture and internal culture--its key success factors. A rewritten version of... View Details
      Keywords: Leadership Style; Change Management; Organizational Change and Adaptation; Growth Management; Organizational Culture; Success
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      Hill, Linda A., and Maria Farkas. "Meg Whitman at eBay Inc. (A)." Harvard Business School Case 401-024, November 2000. (Revised November 2005.)
      • November 2000 (Revised April 2001)
      • Case

      CMR Enterprises

      By: Das Narayandas and Mary N. Caravella
      Sam Marcus recently purchased a small cabinet-making company, and is looking for dramatic growth. The company competes in commercial and residential construction markets; shortly after the acquisition, the company gains a large new residential customer. The case traces... View Details
      Keywords: Acquisition; Customer Relationship Management; Entrepreneurship; Leadership; Marketing Strategy; Performance Evaluation; Relationships; Segmentation; Construction Industry
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      Narayandas, Das, and Mary N. Caravella. "CMR Enterprises." Harvard Business School Case 501-012, November 2000. (Revised April 2001.)
      • November 2000 (Revised March 2001)
      • Case

      Iggy's Bread of the World

      By: Kathleen L. McGinn and Alexis Lefort
      In January 1994, Igor and Ludmilla Ivanovic opened the doors of their bakery, Iggy's Bread of the World. This case describes their unusual mission statement and the way in which they try to bring a social consciousness mentality to a for-profit business. Six years... View Details
      Keywords: Growth Management; Mission and Purpose; Organizational Culture; Restructuring; Family Business; Power and Influence; Food and Beverage Industry; Retail Industry; Massachusetts
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      McGinn, Kathleen L., and Alexis Lefort. "Iggy's Bread of the World." Harvard Business School Case 801-282, November 2000. (Revised March 2001.)
      • November 2000
      • Case

      WARDA: Leading a Rice Revolution in West Africa

      By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
      The West Africa Rice Development Association, along with various national and international partners, was developing and transferring new rice technologies to farmers throughout West and Central Africa. While production in West Africa was growing faster than any other... View Details
      Keywords: Private Sector; Governing Rules, Regulations, and Reforms; Policy; Government and Politics; Technological Innovation; Leadership; Performance Effectiveness; Problems and Challenges; Research and Development; Nonprofit Organizations; Agriculture and Agribusiness Industry; Africa
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      Goldberg, Ray A., Carin-Isabel Knoop, and Cate Reavis. "WARDA: Leading a Rice Revolution in West Africa." Harvard Business School Case 901-001, November 2000.
      • October 2000 (Revised January 2002)
      • Case

      Individual and the Corporation, The: Kathy Levinson and E*TRADE (A)

      By: Joseph L. Badaracco Jr. and Susan Harmeling
      Kathy Levinson, the president and COO of ETRADE and a lesbian mother of two children, must decide whether and how to participate in the "No on Knight" campaign. The campaign opposes California ballot proposition 22, which requires California to recognize only marriages... View Details
      Keywords: Conflict of Interests; Leadership; Managerial Roles; Values and Beliefs; Decision Choices and Conditions; Gender; Diversity; Financial Services Industry
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      Badaracco, Joseph L., Jr., and Susan Harmeling. "Individual and the Corporation, The: Kathy Levinson and E*TRADE (A)." Harvard Business School Case 301-057, October 2000. (Revised January 2002.)
      • October 2000 (Revised January 2002)
      • Case

      Individual and the Corporation, The: Kathy Levinson and E*TRADE (B)

      By: Joseph L. Badaracco Jr. and Susan Harmeling
      Supplements the (A) case. View Details
      Keywords: Conflict of Interests; Leadership; Managerial Roles; Values and Beliefs; Decision Choices and Conditions; Gender; Diversity; Financial Services Industry
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      Badaracco, Joseph L., Jr., and Susan Harmeling. "Individual and the Corporation, The: Kathy Levinson and E*TRADE (B)." Harvard Business School Case 301-058, October 2000. (Revised January 2002.)
      • October 2000 (Revised July 2001)
      • Case

      Avon Products (A)

      By: Lynn S. Paine and Greg Rogers
      The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details
      Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico
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      Paine, Lynn S., and Greg Rogers. "Avon Products (A)." Harvard Business School Case 301-059, October 2000. (Revised July 2001.)
      • 23 Oct 2000
      • Conference Presentation

      Organizational Leadership and Decision-Making: Challenges Facing General Counsel

      By: Lynn S. Paine
      Keywords: Organizations; Leadership; Decision Making; Law; Problems and Challenges; Legal Services Industry
      Citation
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      Paine, Lynn S. "Organizational Leadership and Decision-Making: Challenges Facing General Counsel." Paper presented at the National Association of College and University Attorneys General Counsel Forum, Stanford, CA, October 23, 2000.
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