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  • All HBS Web  (5,068)
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  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

such a person might be needed. Does the United States need an artificial intelligence czar? What do you think? References: David Ignatius, China’s application of AI should be a Sputnik moment for the U.S. But will it be?, The Washington... View Details
Keywords: by James Heskett; Technology
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

"new economy." Warren Buffett was telling us that we had not—that real assets, book value, and good brands still mattered—but many didn't believe him. Now questions are again arising about whether we are about to experience a... View Details
Keywords: by James Heskett; Service
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

industry, which reached global sales of $1.9 trillion in 2019. Even before the pandemic, roughly 28 percent of global apparel transactions were happening online. At the same time, many View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

in hospitals and homes to monitor millions of patients. Philips generates over one-third of its global sales from health care. Other companies like GE and Samsung are also active in health care. These View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

Alvarez, and research associate Dan Greenberg (Harvard MBA 2012). Their new book Retail Revolution: Will Your Brick-and-Mortar Store Survive?, predicts, among many other things, the continuing decline of major brick and mortar View Details
Keywords: by Sean Silverthorne; Retail
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

question, which is for the consumers that are out there listening to this. How concerned should they be about having to filter the authentic reviews from the inauthentic? Is it a rampant problem? Are many brands out there stacking the... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

Complex trends in globalization, demographic shifts, and new technologies are raising urgent challenges for managers on an everyday level. Because of the number of companies undergoing digital... View Details
Keywords: by Martha Lagace
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

extra minutes to look for the answers to those questions,” says Gino, who has four children. “Now we have an opportunity to do just that. Even learning something small can give you pleasure and a sense of accomplishment.” And if the View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

students." In his words, this behavior should characterize well-respected programs. He asks, "Isn't 'adapting to change' almost a synonym for learning?" Little attention was given to the influence of alumni in shaping... View Details
Keywords: by James Heskett
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

and make decisions based on assumptions about the future. The problem: Most of these prophecies about what is to come are basically straight-line extrapolations of a few weeks View Details
Keywords: by Frank V. Cespedes
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in 2018. The app “creates value,”... View Details
Keywords: by Lane Lambert; Technology
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

value to the table. For example, if two potential buyers have bid up the asking price of your house and then one drops out, the other offer shouldn't go down. In fact, if you sense that the remaining bidder... View Details
Keywords: by Michael Wheeler
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

specializes in real-estate issues, having spent several years as CEO of a construction company. "These characteristics—good credit, interest in employee health, ability to do a sophisticated analysis of... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

back in vogue in Washington D.C. House Republicans will start to fill in the details on a tax proposal ultimately expected to reach a thousand pages. The goal is to get the bill signed into law by President Donald Trump by the end View Details
Keywords: by Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

administrator, she received the same kind of pushback against establishing cluster development from White House national economic policy advisor Lawrence Summers, president emeritus and current university... View Details
Keywords: by Michael Blanding
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