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  • Web

Initiatives | About

Initiatives Critical mass and critical thinking around critically important topics. Business & Environment Business History Entrepreneurship (Rock Center) Health Care Leadership Race, Gender & Equity Social... View Details
  • Web

Great American Business Leaders of the 20th Century - Leadership

Stephen W. Sanger General Mills, 1995–Present David Sarnoff Radio Corporation of America, 1930–1966 Clarence Saunders Piggly Wiggly Stores, 1916–1924 George A. Schaefer Caterpillar Tractor Company, 1985–1990 Leonard D. Schaeffer Wellpoint View Details

    Joshua D. Margolis

    Joshua Margolis is James Dinan and Elizabeth Miller Professor of Business Administration and the Unit Head for the Organizational Behavior unit. He is also Faculty Chair of the Program for Leadership Development. His research and teaching revolve around leadership... View Details

    Keywords: health care; health care; health care; health care; health care
    • Web

    Information Technology - Institute For Strategy And Competitiveness

    benefits for value. To date, health IT has been siloed in its functions, services, and interoperability. Today’s IT systems reflect the fragmented legacy structure of care View Details
    • 2014
    • Article

    Notes from the Search for Deep Indicators in Services

    By: James L. Heskett
    Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
    Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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    • 13 Jan 2003
    • Research & Ideas

    The Subconscious Mind of the Consumer (And How To Reach It)

    communications device or even a personal care product invokes deep thoughts and feelings about social bonding can be very helpful to R&D experts. In the case of a communications device, this suggests that tactile experiences of social... View Details
    Keywords: by Manda Mahoney
    • 21 Jun 2017
    • News

    A New Approach to Safely Sharing Cancer Patients’ Data

    • July 2001 (Revised May 2002)
    • Case

    Making a Doctor

    Three doctors were interviewed to learn how they were trained to be a physicians. One was a family practice senior resident, one was a critical care pediatric chief resident, and one was an orthopedic staff surgeon 18 months out of residency. All three were interviewed... View Details
    Keywords: Personal Development and Career; Health Care and Treatment; Business Processes; Health Industry
    Related
    • July–August 2018
    • Article

    Using Time-Driven Activity-Based Costing to Model the Costs of Various Process-Improvement Strategies in Acute Pain Management

    By: Keyuri Popat, Kelly Ann Gracia, Alexis B. Guzman and Thomas W. Feeley
    Pain control for patients undergoing thoracic surgery is essential for their comfort and for improving their ability to function after surgery, but it can significantly increase costs. Here, we demonstrate how time-driven activity-based costing (TDABC) can be used to... View Details
    Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost Management; Performance Improvement
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    • Article

    Operational Efficiency and Effective Management in the Catheterization Laboratory

    By: Grant W. Reed, Michael L. Tushman and Samir R. Kapadia
    Operational efficiency is a core business principle in which organizations strive to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from... View Details
    Keywords: Cath Lab; Catheterization Laboratory; Health Care and Treatment; Performance Efficiency; Management; Performance Productivity; Cost Management; Health Industry
    Related
    • June 2010 (Revised September 2010)
    • Case

    athenahealth: Innovating in Response to a Crisis in Healthcare

    When Jonathan Bush and his partner, Todd Park, realized that their revolutionary approach to delivering clinical care was being stymied by the inefficiencies in the healthcare system and insurance red tape, they turned their proprietary technology, athenaNet, to a new... View Details
    Keywords: Entrepreneurship; Health Care and Treatment; Information Management; Innovation and Invention; Brands and Branding; Product Development; Health Industry; United States
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    • Web

    U.S. Cluster Mapping Project - Institute For Strategy And Competitiveness

    Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network... View Details
    • Web

    Entrepreneurs-in-Residence - Entrepreneurship

    questions or would like to learn more about the Rock Center for Entrepreneurship, please email us at rockcenter@hbs.edu . Gil Addo SVP, Specialty Care Solutions RubiconMD acquired by CVS Health Andrzej... View Details
    • Web

    Events & Presentations - Institute For Strategy And Competitiveness

    competitiveness, strategies for business, creating shared value, and other topics. Recent & Upcoming Events November 16-18, 2022 November 2022 Strategy for Health Care Delivery... View Details
    • 06 Jul 2023
    • News

    HBS Announces Its 2023-2024 Blavatnik Fellows

    • March–April 2019
    • Article

    A Recombination-Based Internationalization Model: Evidence from Narayana Health's Journey from India to the Cayman Islands

    By: Budhaditya Gupta and Tarun Khanna
    Internationalizing firms often find developing host-country resources challenging as they simultaneously attempt to replicate the resources that worked well in their home country and adapt them to fit the context of the host country. On the basis of a longitudinal... View Details
    Keywords: Recombination; Internationalization; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Health Care and Treatment; India; Cayman Islands
    Related
    • 17 Dec 2012
    • Research & Ideas

    Teaming in the Twenty-First Century

    smart cities, related to health care simply cannot be solved without cross-disciplinary collaboration," says Edmondson. To illustrate, she tells the story of the execution of a CT scan, a process that took... View Details
    Keywords: by Maggie Starvish

      Gary P. Pisano

      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

      Keywords: health care; health care; health care; health care; health care
      • Web

      Accounting & Management Curriculum - Faculty & Research

      Business Leaders (also listed under Technology & Operations Management) Suraj Srinivasan Spring 2026 Q4 1.5 Strategy Execution Robert Simons Spring 2026 Q4 1.5 Systems for Scaling Ventures (SSV) (also listed under Entrepreneurial Management) Tatiana Sandino Spring 2026... View Details
      • Web

      Systems Integration - Institute For Strategy And Competitiveness

      Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Systems Integration Systems Integration Effectively integrated care in... View Details