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  • All HBS Web  (8,147)
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Show Results For

  • All HBS Web  (8,147)
    • People  (22)
    • News  (2,529)
    • Research  (4,020)
    • Events  (26)
    • Multimedia  (146)
  • Faculty Publications  (2,586)
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  • 26 Mar 2025
  • News

Alumni Explore a Changing Hong Kong; Meet the Leader: HBS Club of Singapore

Conference Looks at Future of Hong Kong as a Global Leader The HBS Association of Hong Kong (HBSAHK) celebrated the club’s 45thanniversary in February, with its 2025 Signature Conference at Cloud 39, a rooftop ballroom at The Henderson skyscraper in central Hong Kong.... View Details
Keywords: Margie Kelley
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

complex reports. Stated beliefs suggest that receivers correctly infer the strategic implications of complexity but are overconfident about their ability to assess complex reports. Download working paper:... View Details
Keywords: Dina Gerdeman
  • Teaching Interest

Managing Service Operations - MBA Elective Curriculum

By: Ryan W. Buell

World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details

Keywords: Service Delivery; Customer Satisfaction; Customer Loyalty; Quality; Employees; Service Models; Service Industry

    Rosabeth M. Kanter

    Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

    Keywords: fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food; fast food
    • January 2007 (Revised October 2007)
    • Case

    Procter & Gamble: Organization 2005 (A)

    By: Mikolaj Jan Piskorski and Alessandro L. Spadini
    In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes all the organizational designs used by Procter & Gamble from the 1920s... View Details
    Keywords: Global Strategy; Globalized Firms and Management; Organizational Design; Organizational Structure
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    Piskorski, Mikolaj Jan, and Alessandro L. Spadini. "Procter & Gamble: Organization 2005 (A)." Harvard Business School Case 707-519, January 2007. (Revised October 2007.)

      Krishna G. Palepu

      KRISHNA G. PALEPU is the Ross Graham Walker Professor of Business Administration, and has served previously as Senior Advisor to the President of Harvard University, and Senior Associate Dean at the... View Details

      Keywords: accounting industry; banking; financial services; information technology industry; pharmaceuticals; retailing
      • March 2006 (Revised April 2007)
      • Case

      Harley-Davidson: Preparing for the Next Century

      By: Richard L. Nolan and Suresh Kotha
      Harley-Davidson Co. exemplifies a remarkable management-led business transformation of a long standing manufacturing company. The company successfully met global competition and continues to innovate to maintain its market position. View Details
      Keywords: Brands and Branding; Transformation; Change Management; Innovation and Invention; Competitive Strategy; Manufacturing Industry; Motorcycle Industry
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      Nolan, Richard L., and Suresh Kotha. "Harley-Davidson: Preparing for the Next Century." Harvard Business School Case 906-410, March 2006. (Revised April 2007.)

        Debora L. Spar

        Debora Spar is the Jaime and Josefina Chua Tiampo Professor of Business Administration at Harvard Business School and Senior Associate Dean for Business and Global Society. Her current research focuses on issues of gender and technology, and the interplay between... View Details

        Keywords: biotechnology; broadcasting; communications; entertainment; federal government; health care; information; internet; music; pharmaceuticals
        • 2017
        • Working Paper

        Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model

        By: Prithwiraj Choudhury, Mike Horia Teodorescu and Tarun Khanna
        From the perspective of a multinational subsidiary, we employ the classic gravity equation in economics to model and compare knowledge flows to the subsidiary from the MNC headquarters and from the host country context. We also generalize traditional economics gravity... View Details
        Keywords: Multinationals; Knowledge Flows; Cosine Similarity; Gravity Model; Multinational Firms and Management; Knowledge Dissemination; Business Headquarters; Immigration
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        Choudhury, Prithwiraj, Mike Horia Teodorescu, and Tarun Khanna. "Knowledge Flows within Multinationals—Estimating Relative Influence of Headquarters and Host Context Using a Gravity Model." Working Paper, July 2017.
        • Web

        Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

        Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge... View Details
        • 2009
        • Working Paper

        Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy

        By: James K. Sebenius

        When facing a cross-border negotiation, the standard preparatory assessments—of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc.—should be... View Details

        Keywords: Decision Making; Cross-Cultural and Cross-Border Issues; Corporate Governance; Negotiation Process; Organizational Culture; Business and Government Relations
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        Sebenius, James K. "Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy." Harvard Business School Working Paper, No. 10-050, December 2009.

          Sophus A. Reinert

          Sophus Reinert is T.J. Dermot Dunphy Professor of Business Administration and of History in the Business, Government, and the International Economy Unit at Harvard Business School and in the History Department and Harvard University. He has won numerous awards... View Details

          Keywords: food; food; food; food; food; food; food
          • August 2009 (Revised September 2011)
          • Case

          Whole Foods: Balancing Social Mission and Growth

          By: Christopher Marquis, Marya Besharov and Bobbi Thomason
          In 2009, Whole Foods stands at a crossroads. Their incredible growth over the past 25 years has vaulted them into the ranks of the largest US supermarkets and they have arguably led to the widespread acceptance of natural and organic foods in the United States. Yet... View Details
          Keywords: Business Model; Leadership; Growth and Development Strategy; Corporate Social Responsibility and Impact; Environmental Sustainability; Food and Beverage Industry; Food and Beverage Industry; United States
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          Marquis, Christopher, Marya Besharov, and Bobbi Thomason. "Whole Foods: Balancing Social Mission and Growth." Harvard Business School Case 410-023, August 2009. (Revised September 2011.)
          • August 2021
          • Case

          Yummy: Delivering Value to Venezuela

          By: Ayelet Israeli, Jenyfeer Martinez Buitrago and Carla Larangeira
          By June 2021, Yummy had become Venezuela’s first and largest food delivery app and last-mile logistics company. In Caracas, the nation’s capital, Yummy held a 55% market share, while operations in other cities had already started to take place, including in three of... View Details
          Keywords: Internet and the Web; Health Pandemics; Business Startups; Growth and Development Strategy; Expansion
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          Israeli, Ayelet, Jenyfeer Martinez Buitrago, and Carla Larangeira. "Yummy: Delivering Value to Venezuela." Harvard Business School Case 522-034, August 2021.
          • December 2018
          • Case

          The Nature Conservancy in 2018

          By: Jose B. Alvarez, Forest Reinhardt and Natalie Kindred
          The Nature Conservancy (TNC) is a U.S.-based environmental NGO with $7 billion in assets and a presence in 72 countries in 2018. TNC originated in 1951 as a land trust, acquiring land in order to conserve it. Over the last 20 years, it developed a pragmatic... View Details
          Keywords: Agriculture and Agribusiness Industry; Food and Beverage Industry
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          Alvarez, Jose B., Forest Reinhardt, and Natalie Kindred. "The Nature Conservancy in 2018." Harvard Business School Case 719-054, December 2018.
          • 11 Mar 2001
          • Research & Ideas

          Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

          a large scale into selling refrigerated meat and dairy food from New Zealand and Australia to Europe. 3 The upshot was the creation of diversified 'investment groups,' or View Details
          Keywords: by Geoffrey Jones
          • November 2008 (Revised October 2012)
          • Case

          Nestle

          By: David E. Bell and Mary Louise Shelman
          In April 2008, Paul Bulcke took over as CEO of the world's largest food and beverage company. His predecessor, Peter Brabeck, had delivered 12 years of outstanding results while moving the company toward a new vision of health, nutrition, and wellness. Bulcke's... View Details
          Keywords: Globalized Firms and Management; Globalized Markets and Industries; Leadership Style; Growth and Development Strategy; Brands and Branding; Organizational Culture; Agriculture and Agribusiness Industry
          Citation
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          Bell, David E., and Mary Louise Shelman. "Nestle." Harvard Business School Case 509-001, November 2008. (Revised October 2012.)
          • March 2022
          • Case

          BTS & ARMY

          By: Doug J. Chung and Kay R. Koo
          The South Korean K-pop band, BTS, is shattering linguistic boundaries and reshaping the global music industry. BTS became the first band in Billboard history to simultaneously top the Billboard Artist 100, Billboard Hot 100, and Billboard 200; and the sixth act to have... View Details
          Keywords: Entertainment; Music Entertainment; Marketing; Brands and Branding; Social and Collaborative Networks; Social Enterprise; Consumer Behavior; Music Industry; Entertainment and Recreation Industry
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          Chung, Doug J., and Kay R. Koo. "BTS & ARMY." Harvard Business School Case 522-077, March 2022.
          • 19 Oct 2021
          • Video

          Our First Investment: Casabe LLC

          • Article

          Milestones in Marketing

          By: John A. Quelch and Katherine Jocz
          Marketing flourished in U.S. business schools in the prosperous years following World War II. Students preparing for assistant-product-manager positions at the likes of Procter & Gamble, Lever, and General Foods enrolled in courses in marketing management, management... View Details
          Keywords: Education; Business History; Marketing; Practice
          Citation
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          Quelch, John A., and Katherine Jocz. "Milestones in Marketing." Business History Review 82, no. 4 (Winter 2008): 827–838.
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