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      Financial Crisis ManagementRemove Financial Crisis Management →

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      • February 1995 (Revised November 1996)
      • Case

      MasterCard and World Championship Soccer

      By: John A. Quelch and Carin-Isabel Knoop
      The MasterCard vice president for global promotions and other MasterCard executives are appraising the results of MasterCard's worldwide sponsorship of the 1994 World Cup soccer championship. They must decide whether to commit to sponsor the 1998 championship to be... View Details
      Keywords: Credit Cards; Marketing Strategy; Multinational Firms and Management; Advertising Campaigns; Globalization; Sports; Financial Services Industry; Financial Services Industry; France; United States
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      Quelch, John A., and Carin-Isabel Knoop. "MasterCard and World Championship Soccer." Harvard Business School Case 595-040, February 1995. (Revised November 1996.)
      • February 1995 (Revised June 1999)
      • Case

      Chemical Bank: Implementing the Balanced Scorecard

      By: Robert S. Kaplan and Norman Klein
      The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
      Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
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      Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
      • February 1995 (Revised September 1995)
      • Case

      The Bourland Companies

      By: William J. Poorvu and John H. Vogel Jr.
      Michael Bourland, the president of the Bourland Companies, needs to refinance two properties, an office building in southern New Hampshire and a retail property in Massachusetts. He is considering three alternatives: a renewal of a bank mini-perm, a 15-year mortgage... View Details
      Keywords: Capital Markets; Property; Mortgages; Family Business; Financial Management; Family Ownership; Real Estate Industry; Massachusetts; North and Central America
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      Poorvu, William J., and John H. Vogel Jr. "The Bourland Companies." Harvard Business School Case 395-151, February 1995. (Revised September 1995.)
      • 1995
      • Simulation

      The Situation at Research Lab 26X

      By: Dutch Leonard
      Keywords: Crisis Management; Buildings and Facilities
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      Leonard, Dutch. "The Situation at Research Lab 26X." Simulation and Teaching Note. 1995. (crisis management simulation exercise.)
      • December 1994 (Revised December 1995)
      • Case

      The JKJ Pension Fund

      By: William J. Poorvu and John H. Vogel Jr.
      The JKJ pension fund currently has $187 million invested in 14 properties. Sarah Griffin, the portfolio manager for real estate, needs to value each of the properties and recommend which ones should be sold and which ones to hold. She further needs to recommend... View Details
      Keywords: Property; Investment Portfolio; Valuation; Investment Funds; Financial Management; Financial Services Industry; Financial Services Industry
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      Poorvu, William J., and John H. Vogel Jr. "The JKJ Pension Fund." Harvard Business School Case 395-133, December 1994. (Revised December 1995.)
      • December 1994
      • Case

      Intel's Pentium: When the Chips Are Down (A)

      By: Stephen A. Greyser and Norman Klein
      Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details
      Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry
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      Greyser, Stephen A., and Norman Klein. "Intel's Pentium: When the Chips Are Down (A)." Harvard Business School Case 595-058, December 1994.
      • December 1994 (Revised October 2009)
      • Case

      AES Honeycomb (A)

      By: Lynn S. Paine and Sarah C. Mavrinac
      Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details
      Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States
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      Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (A)." Harvard Business School Case 395-132, December 1994. (Revised October 2009.)
      • December 1994 (Revised January 1995)
      • Supplement

      AES Honeycomb (B)

      By: Lynn S. Paine and Sarah C. Mavrinac
      Describes the actions taken by AES management. View Details
      Keywords: Crisis Management; Organizational Design; Ethics
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      Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (B)." Harvard Business School Supplement 395-122, December 1994. (Revised January 1995.)
      • 1994
      • Comment

      Economic Crises: Necessary for Trade Liberalization and Fiscal Reform?

      By: K. A. Froot
      Keywords: Business Cycles; Financial Crisis; Trade; Government and Politics; Governing Rules, Regulations, and Reforms
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      Froot, K. A. Comment on "Economic Crises: Necessary for Trade Liberalization and Fiscal Reform?" Stabilization, Economic Reform and Growth, edited by R. Dornbusch and S. Edwards, 73–75. University of Chicago Press, 1994.
      • November 1994 (Revised May 1998)
      • Background Note

      Strategic Sales Management: A Boardroom Issue

      By: Benson P. Shapiro, Stephen X. Doyle and Adrian J. Slywotsky
      Explains why sales management has become an increasingly important and complex topic for top managers. Demonstrates the financial impact of a superior salesforce and then describes a way to gain superiority. The focus is on a salesforce that is responsive to customer... View Details
      Keywords: Salesforce Management; Strategy
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      Shapiro, Benson P., Stephen X. Doyle, and Adrian J. Slywotsky. "Strategic Sales Management: A Boardroom Issue." Harvard Business School Background Note 595-018, November 1994. (Revised May 1998.)
      • November 1994 (Revised December 1995)
      • Case

      Scripps Research Institute, The: November 1993 (Abridged)

      By: Josh Lerner
      In November 1993, Dr. Richard Lerner, president of the Scripps Research Institute, faces the challenge of maintaining his organization's financial and scientific vitality. A proposed cooperative venture with Sandoz has attracted considerable criticism. Meanwhile, a new... View Details
      Keywords: Joint Ventures; Financing and Loans; Policy; Management; Organizational Change and Adaptation; Problems and Challenges; Research; Nonprofit Organizations
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      Lerner, Josh. "Scripps Research Institute, The: November 1993 (Abridged)." Harvard Business School Case 295-068, November 1994. (Revised December 1995.)
      • November–December 1994
      • Article

      A Framework for Risk Management

      By: K. Froot, David S. Scharfstein and J. Stein
      Keywords: Catastrophe Risk; Cost Of Capital; Banking And Insurance; Hedging; Banking; Decision Choice And Uncertainty; Framework; Risk Management; Corporate Finance; Asset Pricing; Financial Markets; Insurance; Policy; Natural Disasters; Insurance Industry
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      Froot, K., David S. Scharfstein, and J. Stein. "A Framework for Risk Management." Harvard Business Review 72, no. 6 (November–December 1994): 59–71. (Revised from "Developing a Risk Management Strategy," Harvard Business School Working Paper No. 95-021. Reprinted in Bank of America Journal of Applied Corporate Finance 7, no. 3 (fall 1994): 22-33; Marsh & McLennan Companies' Viewpoint 24 (spring 1995): 21-37; and in Corporate Risk: Strategies and Management, edited by Greg Brown and Don Chew, London: Risk Books, December 1999.)
      • 1994
      • Chapter

      British Multinational Banking in Asia before 1960

      By: G. Jones
      Keywords: History; Multinational Firms and Management; Banks and Banking; Banking Industry; Asia; United Kingdom
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      Jones, G. "British Multinational Banking in Asia before 1960." In Pacific Banking 1859-1959: East Meets West, edited by O. Checkland, S. Nishimura, and N. Tamaki. New York: St. Martin's Press, 1994.
      • October 1994
      • Case

      Bankers Trust: Global Investment Bank

      By: Andre F. Perold and Kuljot Singh
      In October 1992, Eugene Shanks, president of Bankers Trust New York Corp., and Brian Walsh, head of the Global Investment Bank (GIB) business unit, are considering a proposal for a large and complex financing involving the North Sea Oil Co. (NSOC). The financing... View Details
      Keywords: Risk and Uncertainty; Credit Derivatives and Swaps; Risk Management; Value Creation; Business History; Capital Markets; Financing and Loans; Financial Markets; Corporate Finance; Banking Industry; Energy Industry
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      Perold, Andre F., and Kuljot Singh. "Bankers Trust: Global Investment Bank." Harvard Business School Case 295-010, October 1994.
      • October 1994 (Revised November 1994)
      • Case

      Alcoma: The Strategic Use of Frozen Concentrated Orange Juice Futures

      By: Ray A. Goldberg, Phil Herndon and Katherine L. Morris
      Increases in orange tree production led to an orange juice surplus. How does one manage price risk in the orange juice industry under these conditions? View Details
      Keywords: Hedging; Plant-Based Agribusiness; Price; Risk Management; Futures and Commodity Futures; Food and Beverage Industry
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      Goldberg, Ray A., Phil Herndon, and Katherine L. Morris. "Alcoma: The Strategic Use of Frozen Concentrated Orange Juice Futures." Harvard Business School Case 595-029, October 1994. (Revised November 1994.)
      • September 1994 (Revised June 2017)
      • Case

      Chemalite, Inc. (B): Cash Flow Analysis

      By: Robert Simons and Antonio Davila
      Students are asked to use actual and pro forma financial statements to prepare a statement of cash flows under both the direct and indirect method. View Details
      Keywords: Cash Flow Analysis; Strategy Execution; Management Control Systems; Analysis; Cash Flow; Financial Statements
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      Simons, Robert, and Antonio Davila. "Chemalite, Inc. (B): Cash Flow Analysis." Harvard Business School Case 195-130, September 1994. (Revised June 2017.)
      • September 1994 (Revised January 2004)
      • Case

      Forging the New Salomon

      By: Lynn S. Paine and Michael Santoro
      Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details
      Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management
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      Paine, Lynn S., and Michael Santoro. "Forging the New Salomon." Harvard Business School Case 395-046, September 1994. (Revised January 2004.)
      • September 1994 (Revised March 1995)
      • Supplement

      Citibank: Launching the Credit Card in Asia Pacific (B)

      By: V. Kasturi Rangan
      Documents the decision taken by Citibank managers in 1989 regarding a new product. View Details
      Keywords: Credit Cards; Banking Industry; Asia; Oceania
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      Rangan, V. Kasturi. "Citibank: Launching the Credit Card in Asia Pacific (B)." Harvard Business School Supplement 595-027, September 1994. (Revised March 1995.)
      • fall 1994
      • Article

      Banc One Corporation: Asset and Liability Management

      By: B. C. Esty, P. Tufano and J. Headley
      Keywords: Banks and Banking; Assets; Finance; Management; Banking Industry; United States
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      Esty, B. C., P. Tufano, and J. Headley. "Banc One Corporation: Asset and Liability Management." Journal of Applied Corporate Finance 7, no. 3 (fall 1994): 33–51.
      • June 1994 (Revised September 1994)
      • Background Note

      Beating the Commodity Magnet

      By: V. Kasturi Rangan and George T. Bowman
      All markets follow a cycle of growth and maturity, then commoditization and decline. This note argues that while commoditization of an industry may seem inevitable, the better managed firms find a way to make money in the commodity cycle. These firms know how and when... View Details
      Keywords: Goods and Commodities; Financial Markets; Competitive Strategy; Financial Services Industry
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      Rangan, V. Kasturi, and George T. Bowman. "Beating the Commodity Magnet." Harvard Business School Background Note 594-122, June 1994. (Revised September 1994.)
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