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  • All HBS Web  (12,657)
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Show Results For

  • All HBS Web  (12,657)
    • People  (39)
    • News  (2,358)
    • Research  (8,156)
    • Events  (23)
    • Multimedia  (126)
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  • August 2012
  • Case

ARISE: A Destination-for-a-Day Spa

By: Michael Beer and Lynda St. Clair
A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as "personal wellness coaches" (PWCs) with high commitment and broad responsibilities, the... View Details
Keywords: Compensation and Benefits; Motivation and Incentives; Organizational Design; Organizational Culture; Service Delivery; Competitive Strategy; Innovation Strategy; Health Industry; Entertainment and Recreation Industry; Service Industry; Texas
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Beer, Michael, and Lynda St. Clair. "ARISE: A Destination-for-a-Day Spa." Harvard Business School Brief Case 913-521, August 2012.
  • August 1998 (Revised November 1998)
  • Case

General Motors Corp. (A), The : Overview

By: Peter Tufano
The first in a four-part series, this case details the financial policies and practices at General Motors from 1990 to 1996. This part provides a brief introduction to the company. View Details
Keywords: Corporate Finance; Auto Industry; United States
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Tufano, Peter, William J Wildern, and Markus Mullarkey. "General Motors Corp. (A), The : Overview." Harvard Business School Case 299-006, August 1998. (Revised November 1998.)
  • November 2001 (Revised October 2017)
  • Case

GuestFirst Hotel (A): Customer Loyalty

By: Frances X. Frei and Dennis Campbell
Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students to find the extent of the relationship between loyalty and performance. View Details
Keywords: Motivation and Incentives; Mathematical Methods; Finance; Performance; Relationships; Customer Focus and Relationships; Data and Data Sets; Accommodations Industry
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Frei, Frances X., and Dennis Campbell. "GuestFirst Hotel (A): Customer Loyalty." Harvard Business School Case 602-099, November 2001. (Revised October 2017.)
  • Video

Narayanan Vaghul

Narayanan Vaghul, Former Chairman of ICICI Bank Limited, recounts discovering and establishing strong financial backing for Pratham, an NGO that seeks to improve the quality of education for children throughout India (Filmed October 26, 2017). View Details

    Joseph B. Fuller

    Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

    • March 2001 (Revised April 2003)
    • Case

    Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (A)

    By: Benjamin C. Esty and Michael Kane
    In late 1999, the Walt Disney Co. and the Hong Kong government agreed to develop Hong Kong Disneyland, a HK$28 (U.S.$3.6) billion theme park and resort complex planned to open in late 2005. As part of the total financing package, the sponsors decided to raise HK$3.3... View Details
    Keywords: Working Capital; Project Finance; Relationships; Financing and Loans; Financial Strategy; Tourism Industry; Hong Kong
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    Esty, Benjamin C., and Michael Kane. "Chase's Strategy for Syndicating the Hong Kong Disneyland Loan (A)." Harvard Business School Case 201-072, March 2001. (Revised April 2003.)
    • Program

    Strategy: Building and Sustaining Competitive Advantage

    developing and implementing competitive strategy for a company or business unit, such as: Chief executive officer, chief operating officer, divisional president, and vice president Chief financial officer, chief innovation officer, and... View Details
    • Web

    Application Requirements - Doctoral

    Admissions & Financial Support Application Requirements Interested in applying to one of our fully funded PhD Programs? Before you begin, learn more about our application requirements. Please note that applicants are only required to... View Details
    • July 2010
    • Technical Note

    Note on the Insurance Industry

    By: Clayton S. Rose and Scott Waggoner
    This note provides an overview of the structure and function of the Insurance industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm." View Details
    Keywords: Insurance; Business or Company Management; Industry Structures; Insurance Industry; United States
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    Rose, Clayton S., and Scott Waggoner. "Note on the Insurance Industry." Harvard Business School Technical Note 311-012, July 2010.
    • Video

    What's Behind China's Wild Stock Ride?

    • 13 May 2020
    • Video

    Cas Coovadia

    Cas Coovadia, the long-running Managing Director of the Banking Association South Africa, discusses the reasons for the lack of gender diversity in South African financial services, and calls for deliberate... View Details
    • November 2005
    • Background Note

    Deal Structure and Deal Terms

    By: Michael J. Roberts and Howard H. Stevenson
    Describes the general principles of crafting financial deals around the provision of capital to entrepreneurial ventures. Discusses in more detail some of the specific aspects of venture capital term sheets. View Details
    Keywords: Entrepreneurship; Venture Capital; Governance Compliance; Negotiation Deal
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    Roberts, Michael J., and Howard H. Stevenson. "Deal Structure and Deal Terms." Harvard Business School Background Note 806-085, November 2005.
    • 29 Oct 2019
    • Video

    Leonor Melo de Velasco

    Leonor Melo, who founded the micro-finance Mundo Mujer Foundation (Women’s World Foundation) in Colombia in 1985, describes how the Foundation undertook financial product innovation, especially chattel... View Details
    • December 2011
    • Case

    PepsiCo India: Performance with Purpose

    By: Rosabeth M. Kanter, Rakesh Khurana, Rajiv Lal and Natalie Kindred
    In 2010, PepsiCo India's management is working to translate PepsiCo's new mission, "Performance with Purpose," into practice in the India market. The mission calls for continued financial performance and market leadership, as well as greater emphasis on healthy... View Details
    Keywords: Corporate Strategy; Mission and Purpose; Food and Beverage Industry; India
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    Kanter, Rosabeth M., Rakesh Khurana, Rajiv Lal, and Natalie Kindred. "PepsiCo India: Performance with Purpose." Harvard Business School Case 512-041, December 2011.
    • 04 Apr 2000
    • Research & Ideas

    The Right Way to Restructure Conglomerates in Emerging Markets

    Western corporate strategies have long been held up as role models for businesses in emerging markets. The reaction to recent financial crises in Asia and Latin America has only served to reinforce this practice. The multilateral View Details
    Keywords: by Tarun Khanna & Krishna Palepu

      Janice H. Hammond

      Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

      Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation
      • May 2016 (Revised August 2022)
      • Case

      RegionFly: Cutting Costs in the Airline Industry

      By: Susanna Gallani and Eva Labro
      RegionFly is a small, private airline specializing in ultra-premium services. Founded shortly after the "Golden Age of airline travel," RegionFly's financial performance had been strong for several decades. More recently, however, the results have taken a downward... View Details
      Keywords: Recession; Downsizing; Profitability; Cost Management; Profit; Luxury; Competitive Strategy; Mergers and Acquisitions; Business Divisions; Logistics; Decision Making; Strategic Planning; Air Transportation Industry
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      Gallani, Susanna, and Eva Labro. "RegionFly: Cutting Costs in the Airline Industry." Harvard Business School Case 116-047, May 2016. (Revised August 2022.)
      • June 2006 (Revised June 2007)
      • Background Note

      The Challenge Facing the U.S. Healthcare Delivery System

      By: Richard M.J. Bohmer and Carin-Isabel Knoop
      Discusses the challenges currently facing the U.S. health care delivery system. These challenges frame the problems managers of delivery organizations are currently facing. They include a burgeoning gap between demand and supply. Demand for health care services is... View Details
      Keywords: Health Care and Treatment; Health Industry; United States
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      Bohmer, Richard M.J., and Carin-Isabel Knoop. "The Challenge Facing the U.S. Healthcare Delivery System." Harvard Business School Background Note 606-096, June 2006. (Revised June 2007.)
      • March 2013
      • Case

      First Green Bank: Bringing Bloom to Desert Landscapes

      By: Christopher Marquis and Juan Almandoz
      First Green Bank is a bank start-up in the midst of the financial crisis which aims to promote sustainability while making money as a bank. The case presents an ethical dilemma as it considers a loan to an arms manufacturer. View Details
      Keywords: Social Entrepreneurship; Financial Crisis; Business and Stakeholder Relations; Business and Community Relations; Environmental Sustainability; Ethics; Banking Industry; United States; Florida
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      Marquis, Christopher, and Juan Almandoz. "First Green Bank: Bringing Bloom to Desert Landscapes." Harvard Business School Case 413-073, March 2013.
      • 21 Aug 2015
      • Working Paper Summaries

      Banks’ Risk Exposures

      Keywords: by Juliane Begenau; Financial Services; Financial Services; Financial Services
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