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  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

and economic value, and strategic cross-sector alliances are key ingredients to achieving a sustainably successful business. For companies to move their corporate social responsibility (CSR) activities to the next level, they need to... View Details
Keywords: by Staff
  • 07 Oct 2011
  • Research & Ideas

The Steve Jobs Legacy

atomically changing how we communicate, interact, imagine, discover, consider, create, and enjoy. Vineet Kumar (Marketing) Steve Jobs may be best remembered for creating products and user experiences that consumers actively craved, not... View Details
Keywords: Re: Multiple Faculty; Computer; Technology
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

prototype branch in the bank's Charlotte headquarters where team members could rehearse the steps involved in an experiment and work out any process problems before going live with customers. The team would, for example, time each View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 02 Jul 2001
  • Research & Ideas

George C. Lodge

in teaching a new required module in Decision Making and Ethical Values. Although he retired from the active faculty four years ago, Lodge continues to work on issues such as globalization and the development of emerging nations. When... View Details
Keywords: by Staff
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

more for sustainable goods. Almost 60 percent report that a product’s health and wellness benefits motivate purchasing decisions. And over 40 percent say that they factor a company’s social value into purchasing decisions. Millennials are especially socially conscious,... View Details
Keywords: by Danielle Kost; Health
  • 15 Mar 2011
  • First Look

First Look: March 15

Piovesan Abstract To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to... View Details
Keywords: Sean Silverthorne
  • January 2011 (Revised September 2011)
  • Case

Caterpillar, Inc. (A)

By: David F. Hawkins
2010 Healthcare Reform Act eliminates Medicare Part D subsidy and Caterpillar recognizes a $100 million change. View Details
Keywords: Information Infrastructure; Governing Rules, Regulations, and Reforms; Employment; Cost vs Benefits; Forecasting and Prediction; Change Management; Asset Management; Financial Strategy; Activity Based Costing and Management; Business or Company Management; Technology Industry; Manufacturing Industry; United States
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Hawkins, David F. "Caterpillar, Inc. (A)." Harvard Business School Case 111-031, January 2011. (Revised September 2011.)
  • 06 May 2002
  • What Do You Think?

What’s Driving the “New Marketing?”

so few eyebrows. Comments from readers of this column suggest that marketing has, in practice, moved beyond the product development, promotion, pricing, and distribution activities that defined the field five decades ago. Alternatively,... View Details
Keywords: by James Heskett
  • 23 Feb 2021
  • Research & Ideas

COVID-19 Shines New Light on Working Conditions in Supply Chains

interesting to see what they come up with. Kost: Are companies actively evaluating the working conditions of their suppliers? Toffel: In some industries, it has become really quite common. In the US, it dates back to scandals, really. So,... View Details
Keywords: by Danielle Kost; Apparel & Accessories
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

instrumental variables approach exploiting an historical shift in innovation activity during World War II to show that this relationship could be causal. Finally, we document a U-shaped relationship between top income inequality and... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2016
  • What Do You Think?

How Can the Threat of Networks Be Reduced?

created by errors in the original coding or "windows" for hackers intentionally left in the network code by agents hoping to use them later to access and sell information. Ramo describes the active global market for hacked... View Details
Keywords: by James Heskett
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

don't know enough about the human brain to make hiring judgments based on monitoring activity within certain parts of the brain, or about the people who plan to use neuromanagement or about their motives I caution you to be careful what... View Details
Keywords: by James Heskett
  • 03 Jun 2014
  • First Look

First Look: June 3

of Entrepreneurship and Innovation By: Chatterji, Aaron, Edward Glaeser, and William R. Kerr Abstract—This chapter reviews recent academic work on the spatial concentration of entrepreneurship and innovation in the United States. We discuss rationales for the... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2013
  • First Look

First Look: August 6

fully realized and are stronger in mature, slow growth industries. Prices do not fall, however, when the acquirer is diversifying into a new product market. This direct evidence of real changes induced by merger activity is consistent... View Details
Keywords: Anna Secino
  • 14 Jan 2013
  • Research & Ideas

Few Women on Boards: Is There a Fix?

average. They also found that the majority of female board members reported having actively sought their board seats. The same was not true of male board members. “Many of the women who sit on boards are referred to as survivors.” "The... View Details
Keywords: by Carmen Nobel
  • 28 Nov 2011
  • Research & Ideas

Rethinking the Fairness of Organ Transplants

mid-November, the active waiting list for a kidney stood at 72,845. Once an organ is available, there can be thousands of compatible recipients queuing up. In the time since the US Congress passed the National Organ Transplant Act in... View Details
Keywords: by Dennis Fisher; Health
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

sustainable. So what's next? A new way to look at the problem. 17. Sharpening Your Skills: Balanced Scorecard in Action Introduced by Harvard Business School professor Robert Kaplan and colleague David Norton, the Balanced Scorecard has been used by thousands of... View Details
Keywords: by Staff
  • 04 Feb 2008
  • Research & Ideas

Putting Entrepreneurship in the Social Sector

innovative, social value-creating activity that can occur within or across the nonprofit, government, or business sectors. While virtually all enterprises, commercial and social, generate social value, fundamental to this definition is... View Details
Keywords: by Sean Silverthorne
  • 23 Jun 2016
  • Op-Ed

Brexit: Should Britain Stay or Go?

has culminated in the tragic assassination of Jo Cox, the young Member of Parliament active in the Remain campaign. Besides the appalling violence, so uncharacteristic of the highly civilized political discourse in Great Britain, this was... View Details
Keywords: by Geoffrey G. Jones & Dante Roscini
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