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  • All HBS Web  (10,416)
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  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their understanding of operations performance... View Details
Keywords: by Staff
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

targeted ads on the lockscreen and home screen, consumers clamored for an ad-free version. Amazon backtracked and extended its Special Offers program to the tablet, allowing consumers to opt out from the ads. Q: You're expecting that more... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

operational improvement programs that have been so popular in the past. Why not? A: That's not true! We often have recommended in our writing and consulting both TQM and reengineering, as well as other types of improvement programs. And... View Details
Keywords: by Martha Lagace
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

matching system for New England, correcting public school choice programs in New York and Boston, and tackling markets for new medical residents, economists, and lawyers. That same year, Christine L. Exley and Elena Battles launched a... View Details
Keywords: by Carmen Nobel; Retail
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

services. In health care, nursing services, community social services, mental health services, and home health-care services are on the rise. One executive recently told me that his firm's business training services were up over 400 percent since fall 2008. Government... View Details
Keywords: by Staff
  • 29 May 2001
  • Research & Ideas

Good News, Not Blues, For the Inner City

City Advantage In 1994, Porter founded the Initiative for a Competitive Inner City, a non-profit program to study and catalyze inner city business development. He and the group in ICIC define inner cities as urban areas with high poverty... View Details
Keywords: by Martha Lagace
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

15 state or local governments had passed programs to pay for about $8 billion in medical relief. Five more are considering moves that would bring the total to almost $13 billion. Many work with a nonprofit called Undue Medical Debt... View Details
Keywords: by Rachel Layne; Health
  • 04 Aug 2009
  • First Look

First Look: August 4

709-474 In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at... View Details
Keywords: Martha Lagace
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contract terms or taking on some of the risk and offering additional protection to your customers can enable you to rebuild that trust and get back to where you were initially.” Heese also emphasizes a by-product of the research: a spotlight on the effectiveness of the... View Details
Keywords: by Kristen Senz; Service; Construction
  • 02 Mar 2010
  • First Look

First Look: March 2

Company Authors:Michael Beer and Magnus Finnstrom Publication:Leadership in Action, November-December 2009 Abstract Traditional leadership development programs often fail to achieve the desired results because they don't focus on learning... View Details
Keywords: Martha Lagace
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

the Trump Administration authorized $7 billion in disaster loans for small businesses affected by COVID-19. The program helps businesses in states that have declared emergency status borrow as much as much as $2 million and repay it over... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

Walmart's actions, or rather reactions, are proof it is necessary for government to act if change is to be expected. "Question the value of training programs and apprenticeships? The power of the German economy is the only example... View Details
Keywords: by James Heskett; Retail
  • 30 Jan 2006
  • Research & Ideas

Looking Behind Bad Decisions

Why is it that the U.S. federal government allows local communities to give tax dollars to wealthy sports team owners rather than to create better benefits for citizens? Why are organ-donor programs constrained to the point where... View Details
Keywords: by Manda Salls
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

"bridging the valley of death" (i.e., helping young, innovative companies finance technically risky and very capital intensive development and commercialization programs). The case focuses on two DOE programs in particular, the... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2008
  • Research & Ideas

The Coming Transformation of Social Enterprise

There's an important distinction. Very early in the program we decided that we wouldn't focus purely on nonprofits. We thought it should be about social enterprise, regardless of whether it's for-profit or nonprofit. We defined social... View Details
Keywords: by Roger Thompson
  • 17 Sep 2007
  • Research & Ideas

Broadband: Remaking the Advertising Industry

Most advertisers have some way to have online links even in ads that aren't online. For instance, many magazine ads prominently tell you, "Here's our Web site to get more information." TV news programs always send you to their... View Details
Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

displays; and videoconferencing assists on-line shoppers. Retailers need to revisit past technologies periodically to consider whether there are new opportunities to create value for customers. Lesson 9: Use Technology To Tailor Marketing View Details
Keywords: by Raymond Burke; Retail
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

the psychological satisfaction of creating patrimonio, something of enduring value to be passed on to the next generation. The insight that buildings represented more than simple utility helped CEMEX position a program aimed at these... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

accompanied by lower inflation and interest rates—that justify deficit spending to produce both economic growth and social programs designed to improve our quality of life and reduce social inequality” (JohnfrmClevelnd). Or, it prompts... View Details
Keywords: by James Heskett
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

be in a position to do that." Mills is looking at models for delivering capital to these companies, including the SBA's Small Business Investment Company program (SBIC). This program, which in most cases allows private investment... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
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