Publications

07 Jun 2016
First Look

June 7, 2016

data are often voluminous and unstructured, presenting analytical challenges for traditional tools that were designed for well-structured, quantitative data. We adapt methods from natural language processing and machine learning to... View Details

Keywords: Sean Silverthorne

10 Nov 2015
First Look

November 10, 2015

officials. They can help decision makers in tax administrations, public procurement offices, and other public agencies design programs informed by well-founded evidence. This paper provides an introductory overview of the most frequently... View Details

Keywords: Sean Silverthorne

13 Dec 2016
First Look

December 13, 2016

design decisions, asking themselves the following questions: 1) Are we providing too much information? In many cases, the simplest, most effective change a platform can make is to withhold information such as race and gender until after a... View Details

Keywords: Carmen Nobel

Web

Strategy Execution - Course Catalog

critical performance variables and design management control systems to track progress in achieving key goals. Controlling strategic risk: You will learn how to identify various types of internal and external risks and implement internal... View Details

June 1999
Case

PDQ Manufacturing, Inc.

By: William J. Bruns Jr.

A small manufacturer of car wash facilities has been unable to develop management systems because of rapid growth. Now size dictates the need for such systems because the current personal management style is proving inadequate. View Details

Keywords: Management Practices and Processes; Organizational Design; Organizational Change and Adaptation; Personal Development and Career; Growth Management; Manufacturing Industry

Web

2018 Symposium - Race, Gender & Equity

Personnel/Human Resources Research Group (PHRRG), and has been recognized as a Fellow of the Society for Industrial and Organizational Psychology (SIOP). His research interests include demographic disparities in work outcomes, diversity,... View Details

22 Jan 2018
Sharpening Your Skills

Why You Are Unhappy at Work

your CEO make more than the GDP of most industrialized nations? You may work less hard as a result, suggests research by Ethan Rouen. Bad At Your Job? Maybe It's the Job's Fault A poorly designed job can... View Details

Keywords: by Sean Silverthorne

Profile

David Gellis

Dr. Esserman gathered clinical information that helped them design better care processes. "When you work on health-care systems, you see a direct connection between the bedside and the bigger picture." Dr. Esserman encouraged... View Details

16 Jul 2013
First Look

First Look: July 16

look at the creation of the Carnegie Tech Graduate School of Industrial Administration after World War II. This episode illustrates the increasingly successful claims of social scientists, backed by philanthropic foundations, on business... View Details

Keywords: Anna Secino

19 Nov 2019
Op-Ed

Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech

In late August, the Apple Card debuted with a minimalist look and completely “no fee” model, creating a frenzy of anticipation. Millions signed up to be alerted for the release. Designed to boost traffic to its slow-to-be-adopted Apple... View Details

Keywords: by Karen G. Mills; Financial Services

11 Aug 2003
Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

customers? A: The final chapter of my book explores how this can be done. Essentially, I show how some companies have abandoned their efforts to understand exactly what products their customers want and have instead equipped them with tools to View Details

Keywords: by Wendy Guild

August 2018
Background Note

Note on Hackathons

By: Ethan Bernstein

Organizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity. Hackathons have emerged as one of the latest approaches to do just that. How can those responsible for managing... View Details

Keywords: Hackathon; Crowdsourcing; Hack; Innovation; Productivity; Minimum Viable Product; Time; Transparency; Bootcamp; Design; Entrepreneurship; Human Resources; Collaborative Innovation and Invention; Innovation and Management; Management; Organizational Structure; Performance Productivity; Technology; Technology Industry

06 Jun 2023
Blog Post

Van den Ende Rozen: Greenhouse Rose Production

site, as we neared the site, we noticed hundreds of small greenhouses alongside the road. From their signage, the crops ranged from vegetables to flowers. We had driven into the heart of the country’s world-class horticulture industry and... View Details

Web

Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations - Blog: RGE Report

architecture framework is a heuristic designed to alleviate the effects of beliefs, biases, and other behaviors that hinder our choices. This framework essentially repackages choices in a way that helps to circumvent biased thinking or... View Details

01 Oct 2001
News

Making a World of Difference

Alan B. Slifka On a bus in Israel, two seven-year-old boys talk about their interest in sports. One makes a joke, the other laughs. The boys, one Jewish, one Arab, are new friends. They met at a day camp designed to bring two of the... View Details

Keywords: Young, Susan; Management of Companies and Enterprises; Management

16 Jan 2025
Blog Post

Alumni Career Journey: Sophie Levin (MS/MBA 2022) - How Risk Can Be the Key to a Sustainable Future

What were you doing prior to HBS? What made you decide to go to HBS? Before HBS, I worked at Tesla as a design engineer and project manager. I had the opportunity to work on groundbreaking products alongside some of the smartest and most... View Details

26 Apr 2011
News

BioMine Strikes Gold

Contest. BioMine uses existing scaled-up mining industry technologies to capture value from the 40 million tons of "e-waste" that is landfilled or incinerated annually around the world. (Watch Bradoo explain the concept behind BioMine.)... View Details

Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services

February 2003 (Revised May 2003)
Case

Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (A)

Describes how Intuit, Inc.'s CEO, Steve Bennett, changes the company from an entrepreneurial "siloed" organization into a collaborative one. View Details

Keywords: Organizational Change and Adaptation; Leading Change; Organizational Design; Entrepreneurship; Information Industry