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- All HBS Web (2,452)
- Faculty Publications (726)
- 12 Aug 2008
- First Look
First Look: August 12, 2008
taught in a module devoted to utilizing customer-operators to improve service operations (HBS 608-135). The exercise is taught in three parts: in-class workshop, project presentation, and post-exercise poll. Purchase the case:... View Details
Keywords: Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
responsibility of business leaders increases. We also document that both sustainable development and employee training become a higher priority for companies and that corporate governance improves. Furthermore, we find that companies... View Details
Keywords: Sean Silverthorne
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the market. Simply put, competitors can do a lot for you. But you'll... View Details
Keywords: by David Stauffer
- 01 Jun 1996
- News
Class Acts
Albert J. Dobron, Jr. by Marguerite Rigoglioso "Been there; done that." That's what first came to Al Dobron's mind when he thought about getting involved in student government at HBS. But by his second semester, the former student leader... View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: by Garry Emmons
- Web
Women, Work, and the “M” Word - Blog: Health Supplement
in international development, big tech at Google, government service in the Obama administration, and on the founding team of the healthcare startup Cityblock Health, I watched fertility and pregnancy... View Details
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new... View Details
Keywords: Garry Emmons
- 19 Aug 2024
- News
Quantum Leap
govern the world of atomic and subatomic particles, are inherently probabilistic. Until the state of a qubit is measured, it is neither 0 nor 1, but rather some distribution of probabilities that it could be either, all existing... View Details
- Profile
Arthur Rock
to HBS in 2003 lead to the creation of the Arthur Rock Center for Entrepreneurism. He and his wife Toni Rembe also founded the Rock Center for Corporate Governance at Stanford University. His deft touch has left an imprint on hundreds of... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
investment. Complex multinational business groups emerged controlling large investments in natural resources, processing, and services in Asia, Latin America, and Africa. Nominal versus Indexed Debt: A Quantitative Horse Race... View Details
Keywords: Martha Lagace
- 15 Sep 2009
- First Look
First Look: September 15
competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details
Keywords: Martha Lagace
- 01 Sep 2010
- News
Five Honored for Missions Accomplished
The 2010 Alumni Achievement Award recipients have made their mark in a wide range of fields, from banking and investing to retailing, entrepreneurship, and space exploration. United by their leadership skills, each of these alumni is living proof that while the... View Details
Keywords: awards; Government; Government; Government; Government; Government; Government; Government; Government; Government
- 01 Dec 2022
- News
December 2022 Alumni and Faculty Books and Podcasts
Publishing Corporate governance regulates not only interactions between shareholders, management, and oversight bodies such as boards of directors, but also ensures appropriate checks and balances can preserve and enhance the viability of... View Details
- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction... View Details
Keywords: Sean Silverthorne
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
departments and journals, and from many second-tier business schools. This loss of history has resulted in the spread of influential theories based on ill-informed understandings of the past. As Gary Herrigel's chapter on corporate View Details
Keywords: by Sean Silverthorne
- 20 Feb 2008
- First Look
First Look: February 20, 2008
information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details
Keywords: Martha Lagace
- 01 Feb 1997
- News
Shaping the Future of Business: Entrepreneurial Evolution at HBS
Marketing; Entrepreneurship, Creativity, and Organization; Real Property Asset Management; Venture Capital and Private Equity; Entrepreneurship in the Social Sector; and Running and Growing the Small Company. Several related courses include View Details
- 09 Aug 2016
- First Look
August 9, 2016
lead to it, consequences for customers and for Target, and the company's response. Additionally, the case discusses the role of management and the board of directors in cyber security at Target. Target's board of directors was subject to intense criticism by... View Details
Keywords: Sean Silverthorne
- 28 Sep 2010
- First Look
First Look: September 28, 2010
PublicationsFamilienunternehmen in Westdeutschland. Corporate Governance und Gesellschafterkultur seit den 1960er Jahren (Family business in West Germany since the 1960s) Authors:Christina Lubinski Publication:Vol. 21, Schriftenreihe... View Details
Keywords: Sean Silverthorne
- 02 Mar 2023
- Blog Post
Women, Work, and the "M" Word
international development, big tech at Google, government service in the Obama administration, and on the founding team of the healthcare startup Cityblock Health, I watched fertility and pregnancy companies... View Details