by HBS Staff - Publications - Faculty & Research

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral... View Details

Keywords: by Danielle Kost

11 Sep 2009
Working Paper Summaries

Financing Constraints and Entrepreneurship

Keywords: by William R. Kerr & Ramana Nanda

October 2020 (Revised August 2022)
Case

Union Square Hospitality Group: Hospitality Included

By: Peter Boumgarden, Ryan W. Buell, Lamar Pierce and Richard Ryffel

In 2015, Union Square Hospitality Group (USHG), helmed by famous restauranteur Danny Meyer, sent shockwaves through the restaurant industry by announcing the end of tipping in its restaurants. Under its new policy, Hospitality Included (HI), USHG would charge higher... View Details

Keywords: Restaurants; Tipping; Revenue Sharing; Service Operations; Policy; Change; Human Resources; Management; Food and Beverage Industry

Citation

Educators

Purchase

21 Aug 2000
Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

posted a 54 percent jump in sales and a 35 percent gain in second-quarter earnings. A new HBS case study on Embraer, presented in Buenos Aires (in a modified version of how such a case might be taught in a standard classroom setting),... View Details

Keywords: by Martha Lagace; Manufacturing

20 Sep 2011
Working Paper Summaries

Sovereigns, Upstream Capital Flows and Global Imbalances

Keywords: by Laura Alfaro, Sebnem Kalemli-Ozcan & Vadym Volosovych

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

home by asking, "As HBS alumni, don't we have an obligation to lead out on this topic and set an example? We must encourage, cajole and inspire each other to make the American dream available to all. But we... View Details

Keywords: by James Heskett

02 Jun 2008
Research & Ideas

Spending on Happiness

Can money buy you happiness? Yes—so long as you spend the money on someone else. According to new research, giving other people even as little as $5 can lead to increased well-being for the giver. That's the insight into the secret of happiness View Details

Keywords: by Sarah Jane Gilbert

06 Aug 2014
What Do You Think?

What Is Warren Bennis’s Legacy?

party hosted by HBS Professor Jay Lorsch and his wife for Fritz Roethlisberger in 1968 in their modest digs that one could rent in those days from Harvard University. While several of us were talking with... View Details

Keywords: by James Heskett; Education

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

How do once-thriving centers of innovation slow down, falter, and in some cases all but grind to a halt? That's a question that fascinates HBS professor Donald N. Sull. In a new working paper describing his in-depth research, Sull focused... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

case with professor Felix Oberholzer-Gee and Carin-Isabel Knoop, executive director of the HBS Global Research Group. The medical services industry hasn't been global historically but is becoming so now, says Khanna. There are several... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

short, intensive course for MBA students called Anatomy of a Badass, which was a primer on being unapologetically authentic at work. Here, they talk with the HBS Alumni Bulletin about understanding differences in the workplace and the... View Details

Keywords: by Jen McFarland Flint

16 Jun 2014
Research & Ideas

The Unfulfilled Promise of Educational Technology

the Public Education Leadership Project (PELP), a joint project of HBS and Harvard Graduate School of Education. He is also founder and CEO of the District Management Council, an organization that works with school districts to improve... View Details

Keywords: by Michael Blanding; Education

09 Mar 2016
Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

In a large circular classroom called The Hives, Ramon Casadesus-Masanell is roaming the floors this week as he oversees the second running of Strategic Brew, a computerized business simulation designed for first-year MBA students at Harvard Business School. View Details

Keywords: by Roberta Holland; Education; Food & Beverage

22 Apr 2020
Research Event

How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

Professors Ramana Nanda, co-director of the HBS Private Capital Project, Michael Toffel, faculty chair of the HBS Business and Environment Initiative (BEI), and George Serafeim, who leads the View Details

Keywords: by Danielle Kost; Financial Services

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a... View Details

Keywords: by James Heskett

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details

Keywords: by Sean Silverthorne

19 Feb 2008
Research & Ideas

Radical Design, Radical Results

a book to be published by HBS Press in late 2008 or early 2009. "It's a fascinating topic on many levels," he says. "Many of the Italian furniture companies I've studied are as small as 80... View Details

Keywords: by Julia Hanna; Consumer Products

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

effective business strategies. Companies might ultimately find more power in adopting a nuanced approach that borrows tested traditional tactics and combines them with fresh, new ideas, said Bharat N. Anand, Henry R. Byers Professor of Business Administration at View Details

Keywords: by Dina Gerdeman; Education; Advertising

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

that eight of the 10 most-read HBS Working Knowledge stories of the year were COVID-focused. Readers sought insights from HBS faculty about everything from managing large-scale remote work to leading during... View Details

Keywords: by Dina Gerdeman

01 May 2006
Research & Ideas

What Companies Lose from Forced Disclosure

work also provides insights into how firms can create employment contracts that are in step with company goals. This e-mail interview is based on two working papers by Autrey and colleagues Shane Dikolli and D. Paul Newman: "Career... View Details

Keywords: by Ann Cullen; Financial Services

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