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Show Results For
- All HBS Web
(5,142)
- People (38)
- News (1,646)
- Research (2,474)
- Events (13)
- Multimedia (10)
- Faculty Publications (1,102)
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- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
ratings to convey information of product or service quality. But don't expect Yelp to change its review system any time soon. "I've talked to Yelp and other review companies," Luca says. "Yelp isn't necessarily interested in changing the... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
the United States, which provides the foundation for much of the world’s monetary policy, is exempt from the gravity-like nature of traditional economics in which, as GOlsen said, “Countries can run deficits until they run out of willing lenders and then the... View Details
Keywords: by James Heskett
- 16 Sep 2008
- First Look
First Look: September 16, 2008
benefits associated with IFRS adoption. Download the paper: http://www.hbs.edu/research/pdf/09-032.pdf The Architecture of Platforms: A Unified View Authors:Carliss Y. Baldwin and C. Jason Woodard Abstract The central role of "platform" products and View Details
- 13 Sep 2011
- First Look
First Look: September 13
competence, transparency, and identification) will be relevant to which stakeholder type. We test the predictions of our framework using original survey data from 1,298 respondents across four stakeholder groups from four different... View Details
Keywords: Sean Silverthorne
- 02 Aug 2004
- Research & Ideas
Health Care Research and Prospects
As is clear to anyone who pays medical insurance premiums or has undergone any kind of medical procedure, the business of health care is an expensive one. The technology is expensive. The research is expensive. The services are expensive.... View Details
- 03 May 2004
- Research & Ideas
Business History around the World
although research on this topic has often focused on high technology manufacturing companies, I have written extensively on the service sector, on business groups and alliances rather than hierarchical corporations, and on the different... View Details
Keywords: by Cynthia Churchwell
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
researchers who left without formal permission from Xerox in 1994. They attempted to use the findings of Xerox's research on document management by offering a consulting service to commercial clients. The... View Details
Keywords: by Henry Chesbrough
- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
was offering a perfect information service (i.e. one that enabled consumers to find what they want most quickly and efficiently), it would be losing valuable potential revenues. Hence the incentive to attract users with products that they... View Details
Keywords: by Andrei Hagiu & Bruno Jullien
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Building on previous theories of how social activists inspire field-level change, we hypothesize that shareholder actions and regulatory threats are likely to prime firms to cooperate with shareholder requests for information disclosure. View Details
Keywords: Sean Silverthorne
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
auctioneer eBay, and the marketing division of automaker Volkswagen in Europe. Willing To Take Chances In a chapter devoted to how executives can create the ability to innovate in their group, the authors explore how Pixar's Brandeau, eBay's Philipp Justus, and... View Details
Keywords: by Kim Girard
- 13 May 2014
- Op-Ed
The Alibaba Effect
Alibaba is about to make history with the first genuine mega-IPO of a Chinese entrepreneur-founded company in the United States. The numbers are historic as well—an anticipated market capitalization of some $200 billion. It comes to the View Details
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
118-082 Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains This note explains how several retail and service organizations use... View Details
Keywords: Dina Gerdeman
- 09 Sep 2009
- First Look
First Look: September 9
communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to highlight operational failures is... View Details
Keywords: Martha Lagace
- 21 Feb 2012
- First Look
First Look: Feb. 21
and contracts in shaping the growth and influence of business enterprises. It presents entrepreneurs, executives, and the firms they controlled as driving actors in national economies and international growth. Alongside an original introduction, we have selected work... View Details
Keywords: Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries at the center of national interest in each era he studies. All of View Details
Keywords: by Jim Aisner
- 25 May 2010
- First Look
First Look: May 25
and performance in professional service firms and how to use McKinsey 7S Alignment to diagnose a firm's or practice's alignment, identify misalignments, and determine how to bring about the changes needed to... View Details
Keywords: Martha Lagace
- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
considerations in choosing gig work, despite the lack of benefits and legal protections that other employees enjoy. Armed with data on 426,385 meal-delivery drivers working for DoorDash in California, Oberholzer-Gee, the Andreas Andresen Professor in the Strategy Unit... View Details
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
The ongoing pandemic is forcing a rethink of how the health care system operates in the United States as the death toll climbs, unemployment soars, and leaders debate how best to diagnose, vaccinate, and potentially treat millions of people. In the View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
about the causes of regional variations in health care expenditures. Using vignettes from patient and physician surveys linked to fee-for-service Medicare expenditures, this study asks whether patient demand-side factors or physician... View Details
Keywords: Sean Silverthorne
- 27 Aug 2008
- Research & Ideas
Creating Leaders for Science-Based Businesses
effort. "To maintain a leadership position globally, the United States needs high value-added products and services to be the engine of its economy," says HBS professor emeritus Kent Bowen, organizer of the colloquium. "One... View Details