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  • All HBS Web  (3,800)
    • People  (2)
    • News  (761)
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    • Events  (26)
    • Multimedia  (25)
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  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

segregation over time. We demonstrate that the return of racial establishment segregation owes little to within-establishment processes but rather stems from differences in the turnover rates of more- and less-homogeneous workplaces.... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2016
  • First Look

March 8, 2016

analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2013
  • Op-Ed

Response to Readers: Combating Climate Change with Nuclear Power and Fracking

With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one... View Details
Keywords: by Joe Lassiter; Energy; Utilities
  • 09 Aug 2011
  • First Look

First Look: August 9

offer. Receivers had a strong truth bias, although the majority of senders were truthful, and friends had more of a truth bias than strangers. Receivers were not able to detect deception at a rate above chance. Friends were not better at... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

comfortable expressing their opinions? A: How do you change a culture of fear? It's difficult! Despite some well-intentioned efforts, we haven't yet worked with an organization that has fully transformed itself from one of fear to one in which most employees would... View Details
Keywords: by Sarah Jane Gilbert
  • 30 Apr 2013
  • First Look

First Look: April 30

an 85% increase in click-through rates for paid advertising and a 65% decrease in click-through rates for non-paid algorithmic search links to competing online travel agencies. As search engines increase... View Details
Keywords: Sean Silverthorne
  • 29 May 2012
  • First Look

First Look: May 29

field experiment to examine how workplace safety inspections affected injury rates and other outcomes. We compared 409 randomly inspected establishments in California with 409 matched-control establishments that were eligible, but not... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

List: Ratings Pioneer Turns 20 In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating... View Details
Keywords: Sean Silverthorne
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

phone-based follow-up. The low rates of hypertension awareness, treatment, and control underscore the ongoing challenge of both hypertension screening and management in India. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

in India. During the 1990s, she recalled, "we had coalition governments, no stability in politics, high inflation and a high interest rate environment." In 2001, she added, "the entire banking system collapsed." Yet these were exactly the... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 12 Mar 2013
  • First Look

First Look: March 12

a district-industry predicts a greater share of subsequent entrepreneurs will be female. Moreover, higher female ownership of local businesses in related industries (e.g., those sharing similar labor needs, industries related via input-output markets) predict greater... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

weighting system where each opportunity can be rated against the factors discussed in this article. Nonconsumers exist in every market. When the highest-potential opportunity has been identified, build a preliminary business case for it.... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 29 Feb 2000
  • Research & Ideas

Whence IT Value?

storage capacity, bandwidth and memory — especially on a per-dollar basis — are driving the observed business benefits. However, all of these have been getting better, faster and cheaper at about the same rate throughout the history of... View Details
Keywords: by Andrew McAfee
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Capital landed on ex-ante rating system for any potential investment that produced a proprietary expected impact. With this tool in place, Root Capital had an integrated picture of impact and financial performance for a loan and across... View Details
Keywords: Dina Gerdeman
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

farmers in the country’s poorer provinces can achieve a standard of living equal to a high-tech worker in Hangzhou—is a daunting task. This increasing unease about economic inequality and instability is causing the wealthiest Chinese to invest outside the country and... View Details
Keywords: by Deborah Blagg
  • 22 Nov 2016
  • First Look

November 22, 2016

testing this relationship in the field. We analyze a field experiment at the supplier Hugo Boss to determine how the supplier’s inventory service level affects demand from its retailer customers. We find increases in historical fill rate... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

precious to me, because it is the one season in which I can show my wife that I'm actually reading books at a rate that approaches that with which I buy them. Therefore, I tackle long books only after considerable consideration. This... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 12 Aug 2014
  • First Look

First Look: August 12

notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

that customers defect at a higher rate from the incumbent following increased service competition only when the incumbent offers high quality service relative to existing competitors in a local market. We provide evidence that this result... View Details
Keywords: Sean Silverthorne
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