Observability - Publications - Faculty & Research

01 Jun 2014
News

Screen Saver

popcorn machine and dispensing soda, which makes Lopez's habit of hanging around AMC theaters a necessity. "I love, love, standing in a corner with a Diet Coke in my hand," he says. "If it's a well-run theater, it's poetry in motion. And if it's poorly run, you can't... View Details

Keywords: Julia Hanna; Arts, Entertainment

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

industry segments that depend on the NFL." Surveying the league's 32 franchises, Grubman observes that each has arguably become a global brand in its own right."The size and complexity of the local franchise as a business has exploded in... View Details

Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

including voter, state, and election fixed effects, and allowing movers’ behavior to be arbitrarily different, both in levels and average trend, from non-movers’. We find that state characteristics explain about 52% of the observed... View Details

Keywords: Dina Gerdeman

21 Feb 2017
First Look

First Look at New Research: February 21

outs (LBOs) and greatly changed the structure of corporate America. By the late 1980s, though, Milken and junk bonds became more heavily scrutinized, and Milken was eventually implicated in a number of felonious acts. Even after his admission of guilt, however, View Details

Keywords: Carmen Nobel

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

reservation for a family vacation? In other words, it is difficult to make a loyalty program effective if the consumer does not believe that the rewards are achievable. This myth is partly true because most retailers agree with the View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

22 May 2020
Blog Post

Reflections on Service - Armed Forces Alumni Association Student Profiles

rounds of armor-piercing incendiary rounds explode on impact and tracer rounds arc in walking my rounds onto the target. I remember cresting the hill and observing a pickup with armed men bearing down on our element. I quickly yelled... View Details

17 Mar 2021
Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

important, we found no evidence that new ecommerce shoppers were less loyal than existing customers. In fact, we observed quite the opposite: Customers who started buying online during the most severe lockdown conditions exhibited higher... View Details

Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail

19 May 2015
First Look

First Look: May 19

pessimistic forecasts for banks that could be their future employers. This pattern is not observed when the same analysts forecast earnings of companies that are not likely to be their future employers. Moreover, we use the Global... View Details

Keywords: Sean Silverthorne

20 Dec 2004
Research & Ideas

How an Order Views Your Company

in optimization of supply chains and logistics. I think that for all of us, the order cycle provided a wonderful window through which to observe the intricate details of revenue management, cross-functional coordination, and profitability... View Details

Keywords: by Sarah Jane Johnston

22 Dec 2003
Research & Ideas

How to Build a Better Board

problem lies not with the people who serve on boards, but rather the structure of boards themselves, argue Harvard Business School professor Jay Lorsch and consultant Colin B. Carter. In Back to the Drawing Board: Designing Corporate Boards for a Complex World, the... View Details

Keywords: by Martha Lagace

29 Sep 2003
Research & Ideas

Why Managing Innovation is Like Theater

no blueprint to tell you in detail what to do, you must work artfully. Forging ahead without detailed specifications to guide you obviously requires innovation, new actions. We take this observation one step further by suggesting that... View Details

Keywords: by Rob Austin & Lee Devin

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

change observation and trying to fix some of the biggest problems on Earth, the space economy is now interwoven in our everyday lives,” says Weinzierl, who is also the Joseph and Jacqueline Elbling Professor of Business Administration.... View Details

Keywords: by Kara Baskin; Aerospace

01 Dec 2010
News

Innovation Takes Center Stage

justify the investment. While HBS remains a leader in the field, Nohria observed that “you need to worry when the health of the whole field doesn’t look promising, even when you are at the top.” The third interpretation of inflection... View Details

Keywords: Roger Thompson

16 Jul 2013
First Look

First Look: July 16

intermediate results or, alternatively, one of closed secrecy around intermediate solutions. We observe the cumulative innovation process in each regime with fine-grained measures and are able to derive inferences with a series of... View Details

Keywords: Anna Secino

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

significant capital-market or product-market benefits from inclusion. Status incentives contributed to the observed performance improvement. Back-of-the-envelope estimates suggest that JPX400-inclusion incentives accounted for 16% (20%)... View Details

Keywords: Dina Gerdeman

05 May 2009
First Look

First Look: May 5, 2009

the response of U.S. multinational firms to the formation of the ASEAN free trade agreement. Observed patterns guide the development of a model in which heterogeneous firms from a source country decide how to serve two foreign markets.... View Details

Keywords: Martha Lagace

06 Dec 2021
News

What's the Word?

relatively high costs for labor and energy as well as the investment and time required to build factories in a country that has much more stringent environmental standards. “COVID-19 has changed only a few of the variables across industries,” View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

entrepreneurship is imbedded in the structure of the family." Cherie Nursalim, manager in the corporate strategy and planning division of her family's Gaja Tunggal Group, a major Indonesian conglomerate with extensive interests in banking, industry, and trade, View Details

Keywords: Alejandro Reyes

15 Oct 2008
First Look

First Look: October 15, 2008

money to be cooperative; (2) players cooperate at heightened levels when their opponents are predictably cooperative; and (3) players whose observable characteristics predict less cooperation fare worse (monetarily) over time, as... View Details