Managing People - Publications - Faculty & Research

01 Oct 2000
News

Edward D. Bullard: The Personal Touch

man at a welding station. "How's your daughter?" he calls to Jane as she takes a break from her sewing machine. Bullard knows most of the names of the 375 people employed by E.D. Bullard, the privately-held safety equipment company... View Details

Keywords: Susan Young

23 Sep 2008
First Look

First Look: September 23, 2008

mode of governance in the American economy: business schools became essential sites for the development of tools and methods for the management of the new large, diversified conglomerates (input-output approaches, linear programming,... View Details

Keywords: Martha Lagace

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

first for-profit hospital in the southern city of Chennai in 1983. Today the Apollo Hospitals Group manages more than 30 hospitals and treats patients from many different countries, according to the case. Tarun Khanna, a Harvard Business... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

challenging areas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55885 Learning or Playing? The Effect of Gamified Training on Performance By: Buell, Ryan W., Wei Cai, and Tatiana Sandino Abstract—Gamified training is a novel View Details

Keywords: Dina Gerdeman

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

workers to get their creative juices flowing. “It turns out, on average, these gig workers are very responsive to competition,” says Zhu, who co-authored the forthcoming article Competition, Contracts, and Creativity: Evidence from Novel Writing in a Platform Market in... View Details

Keywords: by Pamela Reynolds

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

dominated by traders, who believe business school is a waste of time." According to a senior manager at a leading investment bank: The investment banking industry needs to recruit more technically competent View Details

Keywords: by Martha Lagace; Education

13 Mar 2007
First Look

First Look: March 13, 2007

projects conducted by clinical managers at the National Health Service in the United Kingdom. My findings suggest that social position is an important enabling condition for divergent organizational change, and is a determinant as well of... View Details

Keywords: Martha Lagace

08 Feb 2017
Blog Post

How I Chose My HBS Recommenders

graduating, I worked briefly for a Cambridge-based education startup named NuVu, before switching into management consulting and joining McKinsey. I spent time at McKinsey’s Dubai and New York offices, where I worked in a variety of... View Details

June 2020
Supplement

RBC: Transforming Transformation (B)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Purchase

04 Feb 2016
Blog Post

Meet the HBS Tech Club

register to attend! What courses are popular for students interested in tech? Many people cross-register for the foundational computer science course at Harvard College (CS50). A smattering also cross register for MIT courses at the Media... View Details

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

could work in their own categories. Both service and convenience will be key elements of this strategy. In most cases, these stores will also need to be equipped with people and technology that can help shoppers with the difficult... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral student MoonSoo Choi found that... View Details

Keywords: by Danielle Kost

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

amazing “village” we have. Best mama hack: Invite people into your life. Favorite quarantine activity? Blueberry pancakes on a weekday morning!! Ashley Chang | Class of 2021 Little(s): Jonas (4), Clement (1) Pre-HBS Industry: Tech,... View Details

13 Sep 2010
Research & Ideas

The Consumer Appeal of Underdog Branding

Given that psychological research has shown that people want to associate themselves with winners (and therefore with winning brands), we thought it was interesting that brands would try to position themselves as underdogs, because the... View Details

Keywords: by Martha Lagace

04 Feb 2013
Research & Ideas

Are the Big Four Audit Firms Too Big to Fail?

periodically raises concerns about audit-industry concentration and suggests ways to boost growth of smaller firms. The consolidation raises the issue of how the surviving big auditors and the nation's accounting regulators will manage... View Details

Keywords: by Martha Lagace; Accounting

22 Apr 2021
Blog Post

Launching the Women in Tech Initiative at HBS

management positions in tech companies are held by people identifying as female (Source: Statista); 27% of female respondents to a PwC study considered a tech career, compared to 62% of males respondents... View Details

29 Jul 2014
First Look

First Look: July 29

Eurasia In the fall of 2013, the people of Ukraine disagreed passionately whether their country should intensify ties with the European Union or Russia. After President Yanukovych rejected the free trade agreement with the EU in November,... View Details

Keywords: Sean Silverthorne

08 Feb 2011
First Look

First Look: Feb. 8

interconnections to form within existing systems—and there seems to be a rising frequency of such events. Since we inhabit an increasingly tightly interconnected global collection of such systems, finding ways to reduce and to manage... View Details