Publications

July 1983 (Revised March 1992)
Case

Acton-Burnett, Inc. (A)

Describes the formation, selection, and experience of a task force with multi-departmental membership. The problems faced by the task force leader raise issues concerning the selection of members for a task force, who does the selecting, the establishment of group... View Details

Keywords: Leadership; Groups and Teams

Find at Harvard

August 1975 (Revised July 1993)
Case

Acton-Burnett, Inc.

By: John J. Gabarro

Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details

Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management

14 Aug 2012
News

To Be Number One, Get the Right Number Two

11 Feb 2013
News

Thorny research problems, solved by crowdsourcing

05 Apr 2016
News

Corporate America’s embrace of gay rights has reached a stunning tipping point

How to Recalibrate Work Dynamics and Embrace Digital Transformation in a Post-Pandemic Worklplace

Tsedal Neeley, Harvard Business School professor, award-winning author, and global management and leadership expert, recently caught up with us to share her insights and advice as the workforce continues to go through rapid transformation brought about by the... View Details

Program

The HR-Executive Suite Connection

Summary Top companies manage their human capital as strategically as their financial capital—and bring their human resources leaders into the strategic decision-making process. This HR leadership program prepares you to apply your human... View Details

November 1990 (Revised September 1991)
Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie

John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details

Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry

01 Sep 2010
News

Making Your Business Hungry for Change and Innovation

18 Nov 2022
News

New Faculty Profiles: Eva J. Sudol

18 Jan 2012
News

How IBM's Sam Palmisano Redefined the Global Corporation

11 Jan 2017
News

The most overlooked leadership skill? Having a moral compass

8 Feb 2022
Interview

Episode 109: Former Best Buy CEO Hubert Joly

By: Hubert Joly and Adam Mendler

A former Fortune 100 CEO, Hubert Joly was the leader of America's largest consumer electronics retailer. As CEO of Best Buy, Hubert led the company’s turnaround by implementing a distinct leadership philosophy and contrarian strategic decisions. Hubert joins Adam to... View Details

Keywords: Leadership Philosophy; Leadership; Personal Development and Career

October 2009 (Revised July 2010)
Case

Roshan: Light at the end of the tunnel in Afghanistan

By: Herman B. Leonard and Qahir Dhanani

Roshan is a highly successful telecommunications company founded by the Aga Khan fund for economic development in Afghanistan during an ongoing civil conflict. Company leaders must now decide financial and market strategy for the next phase of development of the... View Details

Keywords: Developing Countries and Economies; Financial Strategy; Growth and Development Strategy; Marketing Strategy; Corporate Social Responsibility and Impact; War; Telecommunications Industry; Afghanistan

October 2008 (Revised September 2009)
Supplement

Procter & Gamble in the 21st Century (C): Integrating Gillette

By: Rosabeth M. Kanter and Matthew Bird

P&G had used its purpose, values, and principles (PVP) to prepare for the physical integration of Gillette prior to the change of control. The execution of these plans posed numerous challenges in global business units as well as in individual country organizations.... View Details

Keywords: Mergers and Acquisitions; Change Management; Globalized Firms and Management; Organizational Change and Adaptation; Conflict and Resolution; Business Strategy; Corporate Strategy; Integration

February 1996 (Revised February 2008)
Case

Toshiba: Ome Works

By: H. Kent Bowen, Janice H. Hammond, Sylvie Ryckebusch and Hiroshi Uchikoga

In 1995, Toshiba was the market leader in portable computer sales worldwide. This case describes the assembly of portable notebook computers in Toshiba's Ome factory in Ome, Japan, providing insights into some of the reasons for Toshiba's success. In addition to... View Details

Keywords: Factories, Labs, and Plants; Employees; Job Design and Levels; Production; Hardware; Japan