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Show Results For
- All HBS Web
(9,782)
- People (28)
- News (2,482)
- Research (5,426)
- Events (52)
- Multimedia (191)
- Faculty Publications (3,688)
- 19 Jul 2011
- News
The Isolation Instinct
- 24 Mar 2021
- News
Intel Puts Marker Down to Grab Chip Leadership Again: Willy Shih
- 24 Mar 2012
- News
Become “ The Strategist” Your Business Needs
- Web
Lehman Brothers Timeline | Baker Library | Bloomberg Center | Harvard Business School
operations. 2008, September 22 Nomura agrees to acquire Lehman Brothers' Asian and European operations. 2008–2009 Continuing impact of the financial crisis causes economic decline in national and global markets that leads to the Great... View Details
- 21 Nov 2023
- Op-Ed
The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?
In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
- 2009
- Other Unpublished Work
The Pecora Hearings
By: David Moss, Cole Bolton and Eugene Kintgen
In 1932, in the depths of the Great Depression, the Senate Banking Committee began a much-publicized investigation of the nation's financial sector. The hearings, which came to be known as the Pecora hearings after the Banking Committee's lead counsel Ferdinand... View Details
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
euphoric,” and de Blok explains that, “if a team feels ownership over their decisions, they happen faster.” Emphasis on accountability. Could Buurtzorg offer too much freedom, and endanger patient lives or lead to misconduct? The... View Details
- Article
Cooks Make Tastier Food When They Can See Their Customers
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
While existing theory suggests that increased contact between customers and employees diminishes efficiency, recent research demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they... View Details
Keywords: Operational Transparency; Service Delivery; Service Operations; Service Management; Service Industry
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Cooks Make Tastier Food When They Can See Their Customers." Harvard Business Review 92, no. 11 (November 2014): 34–35.
- October 2010 (Revised November 2010)
- Supplement
DLA Piper and Christie's International (B)
By: Robert G. Eccles and Dilyana Karadzhova
Nigel Knowles, joint CEO and Managing Partner of international law firm DLA Piper, responds to Christie's complaint that the relationship between the two organizations has major shortcomings and needs to be improved or will otherwise be terminated. A number of actions... View Details
- March 2005 (Revised December 2005)
- Case
Morgan Stanley and TRAC-X: The Battle for the CDS Indexes Market
Morgan Stanley's credit derivatives business, specifically its collateralized debt obligation (CDO) business, has been hugely successful. One of its leading offerings is the TRAC-X product, jointly created and marketed by Morgan Stanley and JP Morgan. However, a new... View Details
Keywords: Credit Derivatives and Swaps; Product; Competition; Capital Markets; Financial Services Industry
Chacko, George C., Vincent Dessain, Anders Sjoman, Leonie Maruani, and Kate Hao. "Morgan Stanley and TRAC-X: The Battle for the CDS Indexes Market." Harvard Business School Case 205-075, March 2005. (Revised December 2005.)
- January 2004
- Background Note
Why Developers Don't Understand Why Consumers Don't Buy
Looks at the psychological biases developers bring to the new product development process. Identifies three reasons why developers may do a poor job of identifying the demand for an innovative, new concept or product: (1) the self-selection bias, (2) differing initial... View Details
- 18 Dec 2020
- News
1-On-1 With Oxford Saïd Dean Peter Tufano
- 24 Oct 2017
- News
The Board’s New Innovation Imperative
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
it. Those emotions are deep-seated from an evolutionary standpoint. “From a survival perspective, we are risk-averse,” she says. “Just as we are interested in other people thinking well of us. Long ago, rejection by the group could, in fact, View Details
Keywords: by Michael Blanding
- Teaching
Overview
Through the Tuck School's MBA and executive education programs, VG offers cutting-edge ideas for people who are leading organizations and those who are preparing to do so. VG's stimulating, thought-provoking style has helped to make Tuck one of the top business schools... View Details
- July 2017 (Revised July 2018)
- Case
Upwork: Creating the Human Cloud
By: Dylan Minor and David Yoffie
Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to redesign its business model. While the firm has been growing rapidly since the merger of Odesk and eLance, the newly combined firm continues to face problems of... View Details
Keywords: Strategy; Platform; Platform Businesses; Technology; Business Model; Digital Platforms; Growth and Development Strategy; Internet and the Web; Labor
Minor, Dylan, and David Yoffie. "Upwork: Creating the Human Cloud." Harvard Business School Case 718-402, July 2017. (Revised July 2018.)
- March 2010 (Revised May 2013)
- Supplement
Chile's Copper Surplus: The Road Not Taken (B)
By: Laura Alfaro, Dante Roscini and Renee Kim
In 2009, Chile's Finance Minister Andres Velasco's fortunes had been reversed. His fiscal policy that had come under attack just a year ago had been used to finance a $4 billion fiscal stimulus package amid the global economic downturn. Velasco was now Chile's most... View Details
Keywords: Developing Countries and Economies; Financial Crisis; Financial Strategy; Financing and Loans; Policy; Government and Politics; Chile
Alfaro, Laura, Dante Roscini, and Renee Kim. "Chile's Copper Surplus: The Road Not Taken (B)." Harvard Business School Supplement 710-020, March 2010. (Revised May 2013.)
- June 1996
- Case
Armscor: Life After Apartheid?
After taking office, South Africa's new president, Nelson Mandela, must decide whether to dismantle or support Armscor, South Africa's state-owned arms company, which has been a pillar of the apartheid regime. Complicating matters is the fact that the arms industry was... View Details
Keywords: Values and Beliefs; Competitive Advantage; State Ownership; Government Administration; Business and Government Relations; Public Administration Industry; South Africa
Enright, Michael J., Stephan Boden, and Benjamin Smith. "Armscor: Life After Apartheid?" Harvard Business School Case 796-186, June 1996.
- 07 Nov 2021
- News