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  • All HBS Web  (4,408)
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  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

language skills meet the demands of their work and that employees aren't over- or underestimated based on their language skills. Interestingly, language skills can seem abstract or amorphous. In reality, for most global work you only need a relatively limited number of... View Details
Keywords: Re: Tsedal Neeley
  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

that body of knowledge was derived primarily from companies in the United States, Europe, and Japan. But as emerging markets in Africa, Asia, the Middle East, and Latin America continue to grow, so does an interest in how they came to be... View Details
Keywords: by Julia Hanna
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

Do companies with reputations for acting in socially responsible ways receive public goodwill when unpleasant news hits? The question of how much (or even if) corporate social responsibility (CSR) policies benefit companies beyond the View Details
Keywords: by Michael Blanding; Energy
  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

improves communication and coordination, and sets up the possibility of knowledge transfer between them. The advancements accrued not just to individual radiologists, but to the outsourcing firm as well. Huckman explains what happens as... View Details
Keywords: by Paul Guttry; Health
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details
Keywords: by Jim Heskett
  • 28 Jan 2014
  • First Look

First Look: January 28

Intellectual Property Protection By: Baldwin, Carliss Y., and Joachim Henkel Abstract—Modularity is a means of partitioning technical knowledge about a product or process. When state-sanctioned intellectual property (IP) rights are... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

in leading his 2,000-person organization. This case will be relevant for those interested in what it takes to lead for sustained innovation, particularly of knowledge workers like engineers. It also sheds light on how to develop leaders... View Details
Keywords: Martha Lagace
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

creative leadership. I think overall it was incredibly important for the students. One topic in class was the quartet's whole apprenticeship under Sir Clifford Curzon. In a lot of business contexts, because there's so much tacit knowledge... View Details
Keywords: by Martha Lagace; Music
  • 08 Oct 2013
  • First Look

First Look: October 8

opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

humility. Multinationals want to exploit the tremendous opportunities in emerging markets, but they need to carefully evaluate the extent to which they have the local knowledge and capacity to fully exploit those opportunities. Segmenting... View Details
Keywords: by Martha Lagace
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

finding ways to make the choice easier through gathering more information or seeking counseling. “Part of it is just being aware of the extent that we are averse to difficult decisions,” says Hagerty, “and seeking out things to make them easier, whether through more... View Details
Keywords: by Michael Blanding
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

COVID-19 Business Impact Center (Harvard Business School) Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge “How do I spend my time and my money” is a question that requires rethinking during a time of crisis. Thus, the... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

predictors. Taleb, in The Black Swan, worried that cataclysmic events (Sandy) are next to impossible to predict and too costly to prepare for, given the small probability that they will ever occur. Human beings by and large do not have View Details
Keywords: by James Heskett
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

textbook market is another potential target for e-book disruption, especially as new devices such as the iPad add video and other immersive technologies to the mix. "If we as a society are concerned about the next generation acquiring View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

it. "We have the medical knowledge to do it. And it's not being done. Just under one-half of identified diabetics in this country don't have their blood sugar under control," she said. Diabetes manifests as Type I or Type II... View Details
Keywords: by Martha Lagace; Health
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

they can answer it in Slack.” You Might Also Like: In a Work-from-Anywhere World, How Remote Will Workers Go? Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity? Does Hybrid Work Actually Work? Insights from 30,000 Emails Feedback or ideas to... View Details
Keywords: by Michael Blanding
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters How Humans Outshine AI in Adapting to Change Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge Feedback or ideas to share? Email the Working View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 14 Feb 2012
  • First Look

First Look: February 14

  PublicationsTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy Author:Amy C. Edmondson Publication:Jossey-Bass, in press Abstract Continuous improvement, understanding complex systems, and promoting... View Details
Keywords: Carmen Nobel
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