Information Systems - Publications - Faculty & Research

June 2024
Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn

This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details

Citation

Educators

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

predict biosimilar entry, price, and penetration, finding significant heterogeneity across countries and products. Effective buyer institutions are associated with increased biosimilar penetration. Our estimates can inform ongoing policy... View Details

Keywords: Sean Silverthorne

15 Sep 2020
News

How To Make Diversity a Reality

(GMP 6, 2009) about what it takes to make real change to the diversity of your organization. READ MORE Chitra: You've helped build companies, build people, processes, and systems at scale. So what has to be different to bring real... View Details

01 Feb 2001
News

The Doctor Is In

finance, it seems, are never far from the minds of anyone in health care these days, even at fiscally sound MGH, the Harvard-affiliated teaching hospital that is recognized as an industry model. Indeed, with its conflicting mix of human needs and financial limits, the... View Details

Keywords: healthcare; Health, Social Assistance

01 Sep 2003
News

HBS Alumni Association Board of Directors: President’s Report

database (see Alumni Navigator) and the gradual transition toward a more robust directory featuring information about alumni similar to that which is collected for student class cards. Richard Decker (AMP 98, 1986) spearheaded the... View Details

Keywords: Ted Fischer; Colleges, Universities, and Professional Schools; Educational Services

20 Jul 2020
Blog Post

Minorities Who 'Whiten' Job Resumes Get More Interviews

resumes for black and Asian applicants and sent them out for 1,600 entry-level jobs posted on job search websites in 16 metropolitan sections of the United States. Some of the resumes included information that clearly pointed out the... View Details

Keywords: All Industries

17 Nov 2003
Research & Ideas

The Business of Babies

foster care, the vast number of children available for adoption is the most obvious "low-tech" solution to satisfy demand. However, this availability is complicated by racial preferences (most people want children who look like them), View Details

Keywords: by Julia Hanna; Health

29 Jan 2013
Research & Ideas

Creating the Perfect Super Bowl Ad

entertainment in advertising. In 1963, British advertising pioneer David Ogilvy, in his book Confessions of an Advertising Man, argued that ads should be all business, selling products by informing consumers rather than entertaining them.... View Details

Keywords: by Kim Girard; Advertising; Media & Broadcasting

Web

1.5 Attendance | MBA

1.5 Attendance 1.0 Academic Information & Policies The MBA Program is a fully immersive, in-person, two-year educational experience and a student’s class attendance and participation are critical components of the HBS Learning Model .... View Details

02 Oct 2013
What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

information flow through social media " Respondents described what increasingly will be required of leaders. Kapil Kumar Sopory said that "Leadership these days has become a complex art people with bias for listening, testing... View Details

Keywords: by James Heskett

12 Oct 1999
Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

management systems used by direct marketers; software for creating and managing graphics, video, and sound; and convergence technologies such as broadband that provide simultaneous, high-speed transmission of sound, video, and data... View Details

Keywords: by Peter K. Jacobs; Advertising

22 Apr 2008
First Look

First Look: April 22, 2008

non-profit organizations, and for-profit firms including financial institutions. They embody a number of different assumptions about incentives, drawing from economics, psychology, and sociology. We describe examples of each program and provide some View Details

Keywords: Martha Lagace

01 Jun 2008
News

A Binary Formula

Harvard’s initiatives in stem cells, bio-inspired engineering, systems biology, chemical biology, and innovative computing. The colloquium featured a number of case studies about academic labs as well as private-sector firms that are... View Details

Keywords: Garry Emmons; science; research; Colleges, Universities, and Professional Schools; Educational Services; Management

12 Jan 2016
First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of electronic medical records and comprehensive patient... View Details

Keywords: Carmen Nobel

28 Oct 2008
First Look

First Look: October 28, 2008

Francisco Ruiz-Aliseda Abstract In their seminal 1985 paper, Katz and Shapiro study systems compatibility in settings with one-sided platforms and direct network effects. We consider systems compatibility... View Details

Keywords: Martha Lagace

05 Nov 2013
First Look

First Look: November 5

disclosure levels for consumer information and consumers observe both before deciding which firm to patronize and how much information to provide it with. The provision and disclosure of View Details

Keywords: Sean Silverthorne

15 Feb 2022
Blog Post

Health is Wealth | The Path to Creating a Venture

“That is really the crux of why I went to HBS, and why I chose to get an MBA. I knew that I wanted to build something that would make an impact on people’s lives. “ Rachel spent her two years at HBS immersed in learning and soaking up as much View Details

27 Sep 2004
Research & Ideas

How Leaders Build Winning Streaks

ensure accountability, cultivate collaboration, and encourage initiative. Individual and system accountability. Jim Kilts said it best: "A promise made is a promise kept." As we have seen, confidence is enhanced when people are... View Details

Keywords: by Rosabeth Moss Kanter

29 Oct 2021
Blog Post

Helping Women in Mexico to Live Fulfilled and Healthy Lives

three C’s: Content, Community, and Care. For Content, Plenna is a modern source of information for women’s health; you can find tips on birth control, managing vaginal infections, and general gynecology. We’re also building a strong... View Details

01 Dec 2009
News

Alumni Books

Like Shampoo for Job Seekers: The Proven Personal Branding System to Help You Succeed in any Interview and Secure the Job of Your Dreams by Brenda Bence (MBA ’91) (Global Insight Communications) Strategic Customer Service: Managing the... View Details

Publications