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Show Results For
- All HBS Web
(4,380)
- People (4)
- News (1,366)
- Research (2,480)
- Events (14)
- Multimedia (5)
- Faculty Publications (1,415)
- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers value most and then focusing... View Details
- 01 Dec 2011
- News
Making the Case for Leadership
Groysberg. “At Williamsport, Toby worked to understand the organization and get the employees involved, so when it was time for buy-in and action, they were ready to go. She’s a high-potential leader.” And an open-minded one as well: “I... View Details
- 01 Dec 2011
- News
What HBS Learned from West Point
combat veteran, should know. As an instructor at West Point and head of its Center of Leadership and Organizations Research during the 1990s, Snook helped the academy update its approach to developing military leaders. It came down... View Details
- 01 Jun 2003
- News
Student Conferences, at a Glance
Every year, members of HBS student clubs work overtime to organize conferences that address an array of business-related themes and issues. This year’s events, which featured renowned guest speakers and thought-provoking panels, focused... View Details
- 08 Mar 2017
- News
Energy Efficiency as a Common Purpose
Duane Highley (AMP 177, 2009) is president and CEO for the Arkansas Electric Cooperative Corporation. In this interview, he explains how the organization is united behind a common purpose—the concept of energy efficiency as a benefit to... View Details
- 11 May 2017
- News
Going with the Flow
services enabled anybody having a baby at any hospital in the world to bank the cord blood. Trained obstetricians treated the procedure like an organ transplant, with all of the systems in place. Medical couriers transported the blood to... View Details
Keywords: Robert S. Benchley
- 01 Sep 2013
- News
The New Rules of E-Commerce
Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
- 01 Jun 2004
- News
Strengthening Ties with Executive Education Graduates
attendance at alumni conferences, and broader engagement in the alumni community. To expedite its work, the committee created three subcommittees with specific tasks. The Focus Group Subcommittee, chaired by Janet Clarke (AMP 111, 1992), View Details
- 31 Mar 2017
- News
Turning Teachers into Leaders
foundations that support all of those entities. We help those organizations design and implement changes and initiatives that improve the work that they do every day, serving schools, teachers, and students. “One thing that I am focused... View Details
- 01 Aug 2002
- News
HBS Business Plan Contest Keeps Entrepreneurial Spirit Alive
track, defined as any organization whose core activities address social issues. Each winning team received $10,000 in cash as well as $10,000 in in-kind accounting and legal services to get its venture up and running. For the fourth year,... View Details
- 01 Mar 2014
- News
@Soldiers Field
pitching. Organizers suggested drinking water rather than Red Bull, but noted "Medieval armor is permitted." Bert Twaalfhoven (MBA 1954) offered guests of the HBS Entrepreneurship Club a personal perspective on the positive power of... View Details
- 03 Feb 2023
- News
Immersive Field Courses Take the Classroom on the Road
companies and organizations that are decades ahead of the US in how they are thinking about and implementing technologies and processes to mitigate climate change. Professor Shih documented the trip in two videos. Watch the videos. Ghana... View Details
- 01 Dec 2009
- News
HBS Faculty Teach in New Education Leadership Program
to prepare men and women to lead school districts and non-profit, government, social enterprise, and philanthropic organizations that play key roles in the education landscape. Also participating will be faculty from the Harvard Kennedy... View Details
- 27 Mar 2012
- News
One School at a Time
humanities, the arts, and community service. “Since we’ve opened,” Frock says, “our students have given more than 30,000 hours of service to nonprofit organizations in our community”—a considerable contribution, given the school’s... View Details
- 01 Mar 2010
- News
Students Assist Needy Family
A Boston family threatened with homelessness got a financial lift from more than seventy HBS students just before Thanksgiving. In response to an e-mail campaign launched by roommates Grace Simmons and Jennifer Kelm (both HBS ’10), their classmates used the charity... View Details
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
CRM and voicemail systems Technology can scale human efficiency, but only up to a point." Ganesh Ramakrishnan added, "The technologies to communicate, collaborate and access infinite information have evolved and spread much... View Details
Keywords: by James Heskett
- 01 Dec 2020
- News
New News
opportunity you both saw. Who is the audience you’re going after, and what was the gap you saw in the market? MA: This is going to sound crazy but our target is the 200 million people who read the news online in the United States. The gap we saw is that staying View Details
Keywords: entrepreneuship; digital media; startups; news; business models; young alumni; Information; Information
- 25 Apr 2014
- News
Serving as a cultural ambassador
With 12 HBS colleagues, Fumi Tamaki (MBA 2014) served as organizer and guide for more than 80 MBA students on the annual trek to Japan. A US resident since she was six, Tamaki says, "I have an appreciation for Japan from both an insider's... View Details
- 22 Apr 2021
- News
Leading for a Better World in Boston; Virtual Event Showcases Japan Fellowship
Clubs News Clubs News Boston Alumni Find Leadership Inspiration in Project Impact Series Hunger and food insecurity. Racial justice. Youth and education. These issues have served as the central organizing topics for Project Impact, the... View Details
Keywords: Margie Kelley
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
part of their research, they have interviewed more than fifty people in two cities and collected data on some 1,000 communities since the late 1980s. They observe that organizations in different cities seem to have different foci when it... View Details
Keywords: by Sean Silverthorne