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  • 02 May 2012
  • What Do You Think?

Can the “Leadership Industry” Fulfill Its Promise?

industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

ideas, empowering team members to make decisions, taking advice and implementing feedback, giving actionable feedback, and sharing credit for team success.” "There are... View Details
Keywords: by James Heskett
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

In Hiring, Should We Give Self-Confidence a Greater Weight Than Humility? Summing Up A respondent to this month’s column, Joel, provided the question for this summary. As he asked, "should we be focusing on hiring people who exude... View Details
Keywords: by James Heskett
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

slightly different than the other? It's enough to give a shopper, well, a headache. The belief that variety is good "is not always true," argues Harvard Business School professor John Gourville in "Overchoice View Details
Keywords: by Poping Lin; Consumer Products
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

Teixeira, which identifies the ingredients necessary to create online videos so compelling that viewers will not only want to watch them but also actively seek them out and share them with friends, family, View Details
Keywords: by Carmen Nobel; Advertising
  • 19 May 2020
  • Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

make you feel less safe by making you conscious of just how much you are giving away? A new working paper finds that it’s more likely to be the latter. “Even if a privacy policy is meant to be assuaging, it can prime you to think about... View Details
Keywords: by Michael Blanding; Retail
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

coupled with the diminished availability of financing, may have a negative impact on entrepreneurs’ ability to obtain cash, exit, and innovate. Silverthorne: What advice would you give to high-tech... View Details
Keywords: by Sean Silverthorne
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

for public good is viewed with suspicion—in my view for very good reasons." Yet more than three dozen faculty and doctoral students from a variety of institutions gathered January 30 to give the idea... View Details
Keywords: by Dina Gerdeman
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

The sun was setting and a light snow falling, creating a thin white blanket that covered the winding two-lane country road stretching in front of Joshua Margolis, when he suddenly felt his 1992 Volvo give... View Details
Keywords: by Dina Gerdeman
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

customize classes so that students received the lessons they needed without reviewing material they already knew? That is the idea behind School of One, an approach to learning piloted by New York City Department of Education, which assesses each student View Details
Keywords: by Michael Blanding; Education
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

plans that are transient at best, “get big fast” management philosophies, and attention spans of minutes instead of days, will there be a role for the case method? How fast will it give ground to faster,... View Details
Keywords: by James Heskett; Education
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

initially—gaining their trust and asking them what we could do to make things better." When he receives good ideas, Schlichting lets the employees implement them. "Giving a project out gives them a... View Details
Keywords: by Theodore Kinni
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

it's easiest to consider this question: Why do we tax? Different people give different answers, and most of us tend to think of a number of answers ourselves. Economists who study taxation, however, have... View Details
Keywords: by Martha Lagace; Legal Services
  • 07 Nov 2005
  • Research & Ideas

Exit Interview: HBS Dean Kim Clark

should always be held to that high standard. Our work should be more than rigorous and relevant. It should give some measure of inspiration and aspiration to the world. Part of... View Details
Keywords: by HBS Alumni Bulletin Staff
  • 03 Jun 2002
  • What Do You Think?

Are We Entering an Era of European Management Leadership?

with issues of business leadership. They prompt the question of whether the highly-touted American style of management of the 90s is giving way to a new and different European style, just as Americans... View Details
Keywords: by James Heskett
  • 26 Jun 2000
  • Research & Ideas

Three Countries, Three Choices in Post-Soviet Eurasia

of a larger social purpose connected with protecting and cultivating the nation. It gives citizens a reason to sacrifice in pursuit of a higher national goal. And it expands... View Details
Keywords: by Martha Lagace
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

relationship with money. The company, Turkasset, has been successful with its heterodox techniques, giving it a competitive advantage over rival debt collection firms. What’s more, it has also provided a boon for companies who held the... View Details
Keywords: by Michael Blanding; Financial Services
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

with them. At first, Tony's crime and confession are hard to explain. With Tony Lowder, Louis Auchincloss draws on his extraordinary dual career to give us a strikingly contemporary perspective on the... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
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