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Show Results For
- All HBS Web
(12,575)
- People (50)
- News (3,119)
- Research (6,962)
- Events (27)
- Multimedia (168)
- Faculty Publications (4,809)
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
students and preparing them for dead-end, less desirable jobs. Pursuing them amounts to personal or familial failure for some people. That said, there are some interesting efforts to elevate vocational... View Details
- 22 Mar 2022
- News
Clubs Mark a Milestone and the Lunar New Year
as well as door prizes and a surprise video greeting from HBS Dean Srikant Datar. “We’ve been here since 1947, which is pretty amazing,” says the club’s president, Megan Stidman (MBA 1999). “It was a lot of fun to celebrate being here for... View Details
Keywords: Margie Kelley
- 1996
- Chapter
Mentoring and the Boundaryless Career: Lessons from the Minority Experience
By: D. Thomas and M. C. Higgins
- February 2014
- Case
Tommy Koh: Background and Major Accomplishments of the 'Great Negotiator, 2014'
By: James K. Sebenius and Laurence A. Green
Significant negotiation-related achievements from the career of Ambassador Tommy Koh of Singapore are highlighted in brief form along with elements of his background and career. In light of these accomplishments, Koh was selected as the recipient of the 2014 Great... View Details
Keywords: Multiparty Negotiations; Dispute Resolution; Conference Diplomacy; Free Trade Agreements Environment; Environment; Singapore; ASEAN; United Nations; Negotiation; International Relations; Personal Development and Career; Trade; Conflict and Resolution; Singapore
Sebenius, James K., and Laurence A. Green. "Tommy Koh: Background and Major Accomplishments of the 'Great Negotiator, 2014'." Harvard Business School Case 914-021, February 2014.
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
product development, customer support, and “Eastern Labs”—a new office enclosed by glass walls and located in the middle of Eastern's main lobby. Rivers provides Labs with $4... View Details
Keywords: Sean Silverthorne
- June 2014
- Article
Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations
By: Melissa A. Valentine, S. Barsade, Amy C. Edmondson, A. Gal and R. Rhodes
Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by passing a Maintenance of Certification exam. Exam performance depends on professional learning and development, which may be enhanced by informal routine... View Details
Keywords: Training; Health Care and Treatment; Performance; Social and Collaborative Networks; Learning; Health Industry
Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes. "Informal Peer Interaction and Practice Type as Predictors of Physician Performance on Maintenance of Certification Examinations." JAMA Surgery 149, no. 6 (June 2014): 597–603.
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
We asked Harvard Business School experts who study well-being to share strategies for coping with this unsettling period to prevent the coronavirus blues from taking a huge toll, both personally and... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- Web
Leadership Execution and Action Planning (LEAP) - Course Catalog
results. An additional underlying theme of the course is on personal failure , highlighting the major missteps and early career challenges that leaders fall into. The course asks students to evaluate their... View Details
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53689 forthcoming Foundations and Trends in Entrepreneurship Personality Traits of Entrepreneurs: A Review of Recent Literature By: Kerr, Sari... View Details
Keywords: Sean Silverthorne
- December 2017
- Article
Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions
By: Lakshmi Ramarajan, Nancy Rothbard and Steffanie Wilk
Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking,... View Details
Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk. "Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions." Academy of Management Journal 60, no. 6 (December 2017): 2208–2238.
- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
you earn Syllabus 5 Modules, 40-50 Hours Download full syllabus 12-16 hrs Module 1 - 2 Weeks Delivering on Responsibilities to Customers Understand what “gray-area situations” are and the reflective... View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
customer value propositions. However, this proved difficult to sustain over the long run, and the business ultimately went into bankruptcy in 2001. How did Polaroid rise to a position of such preeminence,... View Details
Keywords: Sean Silverthorne
- 24 Sep 2018
- News
Why Bad “Plot Twists” Ruin Brand Stories
- 2020
- Working Paper
Revenue Collapses and the Consumption of Small Business Owners in the Early Stages of the COVID-19 Pandemic
By: Olivia S. Kim, Jonathan A. Parker and Antoinette Schoar
Using detailed transaction-level data from financial accounts, this paper shows that the revenues of small businesses and the consumption spending of their owners both decline by roughly 40% following the declaration of the national emergency in March 2020. However,... View Details
Kim, Olivia S., Jonathan A. Parker, and Antoinette Schoar. "Revenue Collapses and the Consumption of Small Business Owners in the Early Stages of the COVID-19 Pandemic." NBER Working Paper Series, No. 28151, November 2022.
- 02 Feb 2015
- Working Paper Summaries
Mobile Money: The Effect of Service Quality and Competition on Demand
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
cohort that had previously eluded JPMorgan Chase and its competitors. With the one-year anniversary of the launch approaching, managers are focused on retaining customers attracted by a one-time signup bonus... View Details
Keywords: Sean Silverthorne
- 27–28 Sep 2024
- Reunions
2024 HBS Fall Reunions
We look forward to welcoming you back for your reunion! This is a special opportunity to reconnect with old friends and make valuable new connections; strengthen your professional career and personal life with the latest thinking on critical topics; and feel... View Details
- 01 Dec 1997
- News
Growing Together
customers and the community, and differentiates us from our competitors," explains Jackson. "It's all part of our business strategy for leading BankBoston into the 21st century... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 01 Jun 1997
- News
Of Myth and Merlin: T.A. (Tom) Barron's Literary Odyssey
comments, "In a sense, I was writing things for her to read later. Each of these books is about the power of one person to make a difference." His most recent book, The Lost Years of Merlin, begins in ancient Wales View Details
Keywords: Thomas Frick
- February 2010 (Revised March 2013)
- Case
Negotiating Trust: Borrowers, Lenders, and the Politics of Household Debt
By: Catherine S. M. Duggan and Alexander F. Roehrkasse
Duggan, Catherine S. M., and Alexander F. Roehrkasse. "Negotiating Trust: Borrowers, Lenders, and the Politics of Household Debt." Harvard Business School Case 710-048, February 2010. (Revised March 2013.)