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  • April 2017
  • Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin
Supplements the (A) case. View Details
Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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Neeley, Tsedal, and Esel Çekin. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)." Harvard Business School Supplement 417-070, April 2017.
  • Article

Naturals and Strivers: Preferences and Beliefs about Sources of Achievement

By: Chia-Jung Tsay and Mahzarin R. Banaji
To understand how talent and achievement are perceived, three experiments compared the assessments of "naturals" and "strivers." Professional musicians learned about two pianists, equal in achievement but who varied in the source of achievement: the "natural" with... View Details
Keywords: Prejudice and Bias; Perception; Judgments; Success; Competency and Skills
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Tsay, Chia-Jung, and Mahzarin R. Banaji. "Naturals and Strivers: Preferences and Beliefs about Sources of Achievement." Journal of Experimental Social Psychology 47, no. 2 (March 2011): 460–465.
  • June 2011
  • Teaching Note

Big to Small: The Two Lives of Barry Nalls (TN)

By: Noam Wasserman
Teaching Note for 808167. View Details
Keywords: Personal Development and Career; Experience and Expertise; Business Startups; Problems and Challenges; Entrepreneurship; Telecommunications Industry
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Wasserman, Noam. "Big to Small: The Two Lives of Barry Nalls (TN)." Harvard Business School Teaching Note 812-005, June 2011.
  • 2009
  • Book

Reorganize for Resilience: Putting Customers at the Center of Your Organization

By: Ranjay Gulati
In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they're "customer focused," but they don't deliver solutions to customers' thorniest problems. Why?... View Details
Keywords: Competency and Skills; Customer Focus and Relationships; Profit; Organizational Culture; Organizational Structure; Cooperation
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Gulati, Ranjay. Reorganize for Resilience: Putting Customers at the Center of Your Organization. Harvard Business Press, 2009.
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

business because they couldn't compete against the Japanese. And the device— Q: This was in the '80s, the mid-'80s. A: This was in '80 —it took three years took a long time. And it was very difficult because they were the memory company... View Details
Keywords: by Sean Silverthorne; Computer
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

“Nothing sells itself,” says Frank Cespedes, senior lecturer in the Entrepreneurial Management Unit at Harvard Business School. “When companies introduce new products, they are offering something that by definition is going to replace something else—whether that’s a... View Details
Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

just one of several unsuccessful attempts by large airlines to compete with smaller, more focused, low-priced competitors. Then I picked up Stall Points, a book by Matthew S. Olson and Derek van Bever. The books Built to Last and Good to... View Details
Keywords: by Jim Heskett
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

encouraging the growth of good companies that can replace imperial excess with values-based capitalism; (4) restoring respect for government by ending decades of contempt for the public sector and ensuring competence in that vital sector;... View Details
Keywords: Martha Lagace
  • 07 Nov 2005
  • Research & Ideas

Exit Interview: HBS Dean Kim Clark

can HBS aspire to set an example? A: In the world at large, we ought to be held accountable for turning out the kinds of leaders the world needs, people who bring both character and competence to their work. Do our alumni make the world... View Details
Keywords: by HBS Alumni Bulletin Staff
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

acquisition targets, and organizations of all types bid for employees—executives, highly skilled salespersons, and so on. More generally, the research may be relevant to any competitive decision-making context. For example, businesses that View Details
Keywords: by Manda Salls; Web Services; Technology
  • March–April 2025
  • Article

Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access

By: Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani
The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI "copilots," "bots," and "assistants" into applications to augment employees' workflows. Examples include GitHub Copilot for coding, ServiceNow... View Details
Keywords: AI; AI and Machine Learning; Performance Productivity; Experience and Expertise; Technology Adoption
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Yerramilli-Rao, Bobby, John Corwin, Yang Li, and Karim R. Lakhani. "Strategy in an Era of Abundant Expertise: How to Thrive When AI Makes Knowledge and Know-How Cheaper and Easier to Access." Harvard Business Review 103, no. 2 (March–April 2025): 72–81.
  • 2017
  • Working Paper

Digital Labor Markets and Global Talent Flows

By: John Horton, William R. Kerr and Christopher Stanton
Digital labor markets are rapidly expanding and connecting companies and contractors on a global basis. We review the environment in which these markets take root, the micro- and macro-level studies of their operations, their ongoing evolution and recent trends, and... View Details
Keywords: Information Infrastructure; Job Cuts and Outsourcing; Talent and Talent Management; Labor
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Horton, John, William R. Kerr, and Christopher Stanton. "Digital Labor Markets and Global Talent Flows." Harvard Business School Working Paper, No. 17-096, May 2017.
  • October 2001
  • Supplement

R&R

By: Howard H. Stevenson and Amy Blitz
Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources to lower the fixed costs of business entry. Provides a mechanism for discussing the role of experience,... View Details
Keywords: Entrepreneurship; Business Startups; Cost; Social and Collaborative Networks; Experience and Expertise
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Stevenson, Howard H., and Amy Blitz. "R&R." Harvard Business School Video Supplement 802-802, October 2001.
  • 06 Mar 2012
  • First Look

First Look: March 6

benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such interactions. We analyze two years of data from 496 retail bank branches to investigate... View Details
Keywords: Sean Silverthorne
  • February 2024
  • Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane
As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details
Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry
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Fubini, David G., Suraj Srinivasan, and David Lane. "Continuity & Change at Boston Consulting Group." Harvard Business School Case 124-011, February 2024.
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

would have been able to design this course in my first year," he says. In addition, by preparing incoming MBAs with basic concepts and theory, it will allow professors to teach to an assumed level of competency in the classroom,... View Details
Keywords: by Michael Blanding; Education
  • 18 Jun 2013
  • First Look

First Look: June 18

may compete in the intraorganizational marketplace for influential ideas and the attention of decision makers. Specifically, as risk management becomes more tool-driven and toolmaking may become more prevalent, our study provides a more... View Details
Keywords: Anna Secino
  • 23 Nov 2010
  • First Look

First Look: November 23

International Tax Competition Matthew C. Weinzierl, and Jacob KuipersHarvard Business School Case 710-038 How do (and how should) governments design fiscal policies to compete in a globalized economy while meeting internal policy... View Details
Keywords: Sean Silverthorne
  • 24 May 2011
  • First Look

First Look: May 24

Urban Waste Entrepreneurs John D. Macomber, Chad M. Carr, and Fan ZhaoHarvard Business School Case 211-086 Private sector entrepreneur in China with advanced solid waste management capability competes with state owned enterprises and also... View Details
Keywords: Sean Silverthorne
  • August 29, 2017
  • Article

How to Successfully Work Across Countries, Languages, and Cultures

By: Tsedal Neeley
According to a recent McKinsey Global Institute report, the number of people in the global labor force will reach 3.5 billion by 2030. Among the enormous changes this will demand are new skills, attitudes, and behaviors. A five-year study of the global workforce at... View Details
Keywords: Global Range; Globalized Firms and Management; Employees; Competency and Skills; Success
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Neeley, Tsedal. "How to Successfully Work Across Countries, Languages, and Cultures." Harvard Business Review (website) (August 29, 2017).
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