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Show Results For
- All HBS Web
(4,916)
- People (21)
- News (1,018)
- Research (2,825)
- Events (18)
- Multimedia (33)
- Faculty Publications (1,762)
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
the T.R.A.P. Lab? Turner: I consider it both a think tank and a time saver for people doing rigorous research on race and technology. It's an environment where social scientists working on these matters don’t have to defend why this stuff... View Details
Keywords: by Barbara DeLollis
- June 2010 (Revised October 2011)
- Case
ProPublica
By: Michel Anteby, Philippe Bertreau and Charlotte Newman
Stephen Engelberg, ProPublica's managing editor, entered the organization's newsroom located in lower Manhattan on September 16, 2008. He knew a historical financial debacle was happening at his doorstep, yet none of his journalists were covering that beat. It would... View Details
Keywords: Employee Relationship Management; Leadership; Leading Change; Resource Allocation; Organizational Culture; Motivation and Incentives; Journalism and News Industry; Publishing Industry; New York (city, NY)
Anteby, Michel, Philippe Bertreau, and Charlotte Newman. "ProPublica." Harvard Business School Case 410-140, June 2010. (Revised October 2011.)
- December 2006 (Revised January 2007)
- Case
Chief Timothy Adeola Odutola and Nigeria's Manufacturing Sector
By: Nitin Nohria, Anthony Mayo, Foluke Otudeko and Mark Benson
Chief Timothy Adeola Odutola was an important contributor to Nigeria's manufacturing sector, creating a multimillion-dollar conglomerate including three factories, a retail franchise, a cattle ranch, a 5,000-acre plantation, a sawmill, and an exporting business before... View Details
Keywords: History; Business Conglomerates; Corporate Social Responsibility and Impact; Corporate Entrepreneurship; Success; Leadership Style; Business History; Market Entry and Exit; Personal Development and Career; Business Startups; Manufacturing Industry; Nigeria
Nohria, Nitin, Anthony Mayo, Foluke Otudeko, and Mark Benson. "Chief Timothy Adeola Odutola and Nigeria's Manufacturing Sector." Harvard Business School Case 407-027, December 2006. (Revised January 2007.)
- 2017
- Chapter
Innovation Policies
By: Ramana Nanda and Matthew Rhodes-Kropf
Past work has shown that failure tolerance by principals has the potential to stimulate innovation, but has not examined how this affects which projects principals will start. We demonstrate that failure tolerance has an equilibrium price – in terms of an investor’s... View Details
Keywords: Innovation; Investing; Abandonment Option; Failure Tolerance; Innovation and Invention; Venture Capital; Attitudes; Investment; Failure
Nanda, Ramana, and Matthew Rhodes-Kropf. "Innovation Policies." In Entrepreneurship, Innovation, and Platforms. Vol. 37, edited by Jeffrey Furman, Annabelle Gawer, Brian Silverman, and Scott Stern, 37–80. Advances in Strategic Management. Emerald Publishing Limited, 2017.
- 2017
- Working Paper
Innovation Policies
By: Ramana Nanda and Matthew Rhodes-Kropf
Past work has shown that failure tolerance by principals has the potential to stimulate innovation, but has not examined how this affects which projects principals will start. We demonstrate that failure tolerance has an equilibrium price ― in terms of an investor's... View Details
Keywords: Innovation; Investing; Abandonment Option; Failure Tolerance; Venture Capital; Attitudes; Investment; Failure; Innovation and Invention
Nanda, Ramana, and Matthew Rhodes-Kropf. "Innovation Policies." Harvard Business School Working Paper, No. 13-038, October 2012. (Revised March 2017. forthcoming in the AiSM Special issue on Entrepreneurship, Innovation and Platforms.)
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
assuming all members of the team are pulling in the same direction. But what if they aren't? Can being exposed to intercultural conflicts and tensions have an impact even on observers who are not directly involved in these disharmonies?... View Details
Keywords: by Michael Blanding
- Web
Becoming an Entrepreneur - Alumni
stability. Funding How much do you need – and what will it cost you? Like the legal structure of your enterprise, your choice (or choices) of funding options has an enduring impact on both your business and your role within it. In the... View Details
- 01 May 2020
- Blog Post
5 Reasons to Join a Club at HBS
Social Enterprise Club’s conference, are on the leading edge of new technologies and exploring the purpose of business today as we know it. Students have the opportunity to hear from some of the world’s foremost thinkers without ever... View Details
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
It is what Ron Heifetz [founder, Center for Public Leadership at Harvard's Kennedy School] calls the capacity to do adaptive work, to confront social problems that—like the problem of gender in organizations—have no known solutions. To... View Details
Keywords: by Mallory Stark
- 2025
- Working Paper
Crossing the Design-Use Divide: How Process Manipulation Shapes the Design and Use of AI
By: Rebecca Karp
Existing literature often separates research on the design of innovations from their implementation and use, neglecting the role of selection—how organizations choose which innovations to implement. Although scholars suggest scientific approaches for selecting novel... View Details
Keywords: Decision Choices and Conditions; Technology Adoption; Groups and Teams; Prejudice and Bias
Karp, Rebecca. "Crossing the Design-Use Divide: How Process Manipulation Shapes the Design and Use of AI." Harvard Business School Working Paper, No. 25-034, January 2025.
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
actions gradually become less clear than other memories—a phenomenon the authors of the paper call “unethical amnesia.” Moreover, forgetting wrongdoings of the past makes us more likely to misbehave in the future. “We are social beings,... View Details
Keywords: by Carmen Nobel
- May 2024 (Revised June 2024)
- Case
Together for Sustainability
This case documents the origin and development of Together for Sustainability (TfS), a chemical industry initiative dedicated to raising sustainability standards throughout the industry’s supply chains. In 2011, six Chief Procurement Officers (CPOs) from some of the... View Details
Keywords: Environmental Sustainability; Standards; Supply Chain Management; Corporate Social Responsibility and Impact; Partners and Partnerships; Nonprofit Organizations; Corporate Accountability; Chemical Industry
Gulati, Ranjay, David Shin, and Emily Tedards. "Together for Sustainability." Harvard Business School Case 424-062, May 2024. (Revised June 2024.)
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
opinions of strangers, according to a Nielsen survey. "A human recommendation can be valuable even when it's inaccurate," Yeomans says. “If my colleague likes a show I don’t like, I’m still happy to hear her recommendation because it tells me something about her. We... View Details
Keywords: by Dina Gerdeman
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
process of learning from experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55991 forthcoming Organization & Environment Assessing the Impact of CEO Activism By: Chatterji, Aaron K., and Michael W. Toffel... View Details
Keywords: Dina Gerdeman
- Web
Building Entrepreneurial Organizations - Health Care
Impact Building Entrepreneurial Organizations Health Minute: How Entrepreneurs are Reducing Costs & Improving Outcomes More “Entrepreneurship” stories Faculty Focus Innovating In Health Care is the focus of Professor Regina Herzlinger’s... View Details
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
was about its impact on “young employees and their training/development how can we replace small things you pick up on from more experienced peers that are so impactful to your professional development?”... View Details
Keywords: by James Heskett
- December 2012 (Revised August 2013)
- Case
Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)
By: Ray A. Goldberg and Lorin A. Fries
Corporate Head of Agriculture Hans Jöhr's mind raced in anticipation of the executive board meeting that afternoon. Jöhr recognized the meeting as a key opportunity to strategize far into the future, reexamining how his team's efforts in sustainable agricultural... View Details
Keywords: Agribusiness; Value Creation; Quality; Supply Chain Management; Social Issues; Environmental Sustainability; Problems and Challenges; Growth and Development Strategy; Agriculture and Agribusiness Industry; Health Industry
Goldberg, Ray A., and Lorin A. Fries. "Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value (CSV)." Harvard Business School Case 913-406, December 2012. (Revised August 2013.)
- January 2020
- Article
One of a Kind: The Strong and Complex Preference for Unique Treatment from Romantic Partners
By: Lalin Anik and Ryan Hauser
Individuals prefer romantic partners who universally treat others well (i.e., partners who exhibit trait-level generosity) and also prefer partners who treat them uniquely. Previous work supports both preferences, yet the literature has largely ignored what happens... View Details
Anik, Lalin, and Ryan Hauser. "One of a Kind: The Strong and Complex Preference for Unique Treatment from Romantic Partners." Journal of Experimental Social Psychology 86 (January 2020).
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
price-based moves. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55474 in press Journal of Experimental Social Psychology A Counterfeit Competence: After Threat, Cheating Boosts One's Self-Image By: Wakeman W., C.... View Details
Keywords: Dina Gerdeman
- Article
Are Self-service Customers Satisfied or Stuck?
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)