Filter Results:
(2,455)
Show Results For
- All HBS Web
(4,021)
- People (16)
- News (905)
- Research (2,455)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,845)
Show Results For
- All HBS Web
(4,021)
- People (16)
- News (905)
- Research (2,455)
- Events (27)
- Multimedia (47)
- Faculty Publications (1,845)
Sort by
- 17 Nov 2015
- First Look
November 17, 2015
perhaps unlikely leader, Edna Gleason, organized California’s retail pharmacists and coordinated trade networks to monitor and enforce Resale Price Maintenance (RPM) contracts, a system of price-fixing, then known as “fair trade.”... View Details
Keywords: Sean Silverthorne
- 19 Feb 2013
- First Look
First Look: Feb. 19
receiving JCP Cash coupons and circulars advertising the week's specials, were slow to embrace the new pricing format and began leaving the retailer in droves. Under enormous pressure to turn things around as the all-important... View Details
Keywords: Sean Silverthorne
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
A: There is some heartening progress. The word is out among retailers about the under-served market in inner cities. Drug chains, such as Walgreen's, and many other retailers, such as Home Depot, are pursuing this opportunity to good... View Details
Keywords: by Sean Silverthorne
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
who doesn’t understand the nuances of the business or how to effectively manage its people. In recruiting Bob Nardelli from GE, Home Depot’s board failed to choose someone who understood the retail business enough to recognize that the... View Details
Keywords: by Bill George
- 07 May 2013
- First Look
First Look: May 7
644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) competition... View Details
Keywords: Carmen Nobel
- 10 Feb 2009
- First Look
First Look: February 10, 2009
b01/en/common/item_detail.jhtml?id=809095 GLOBALGAP: Food Safety and Private Standards Harvard Business School Case 509-004 In response to new laws governing liability and several food safety scares in the 1990s, European retailers drove... View Details
Keywords: Martha Lagace
- 06 Feb 2006
- Research & Ideas
The Trouble Behind Livedoor
participate in the equity markets unless they had a lot of money. In 2001, however, a law requiring net assets per share to remain above 50,000 yen was repealed, clearing the way for firms to split to lower prices, and thus attract retail... View Details
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
fills a void by making the market between, on the one hand, thousands of producers of goods and services and on the other, big-box retailers and many others in the United States that want to source from emerging markets. Li & Fung... View Details
Keywords: by Martha Lagace
- August 2024
- Case
Lucky Ones Coffee: Employing People with Disabilities
By: Richard S. Ruback, Robin Greenwood, Joe Higgins, Matthew Preble and Dave Habeeb
Katie Holyfield and Taylor Matkins founded The Lucky Ones Coffee in 2017 with a mission to create jobs in Park City, Utah for people with intellectual and developmental disabilities. The company quickly earned strong support from the local community, and by early 2023... View Details
Keywords: Entrepreneurship; Selection and Staffing; Growth and Development Strategy; Mission and Purpose; Retail Industry; Retail Industry; Retail Industry; Retail Industry; Utah; United States
Ruback, Richard S., Robin Greenwood, Joe Higgins, Matthew Preble, and Dave Habeeb. "Lucky Ones Coffee: Employing People with Disabilities." Harvard Business School Multimedia/Video Case 225-702, August 2024.
- 26 Apr 2016
- First Look
April 26
giant IBM? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316143-PDF-ENG Harvard Business School Case 416-019 Gap Inc.: Refashioning Performance Management In 2014, clothing retailer Gap Inc. rolled out a new performance... View Details
Keywords: Sean Silverthorne
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
telemedicine and specialized providers of niche services such as retail clinics, single-specialty hospitals, and disease management companies. The research, he says, reflects the traditional pendulum swing in health care between... View Details
- 13 Nov 2000
- Research & Ideas
Managing to Learn: How Companies Can Turn Knowledge into Action
Bean, for instance, is a company that has excelled at learning through customer intelligence. The outdoor products retailer has gained success not only by accumulating information in a thorough way but by interpreting it with great... View Details
Keywords: by Laurie Joan Aron
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
one has long been the burning question for clients and their agencies," says Alvin J. Silk, the Lincoln Filene Professor of Business Administration, Emeritus, at Harvard Business School. "Hence the famous saying attributed in US advertising circles to legendary View Details
- 04 Aug 2009
- First Look
First Look: August 4
Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While... View Details
Keywords: Martha Lagace
- 14 Apr 2009
- First Look
First Look: April 14, 2009
Publications The Role of Execution in Managing Product Availability Authors: Nicole DeHoratius and Zeynep Ton Publication: Chap. 4 in Retail Supply Chain Management, edited by Narendra Agarwal and Stephen A. Smith. International Series in... View Details
Keywords: Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core View Details
Keywords: by Jean Ayers
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
Party City In 2005, Berkshire Partners, a Boston-based private equity firm specializing in growth equity, was one year into their ownership of Amscan, the market leader of designed, manufactured, and distributed decorated party goods and accessories. However, Amscan's... View Details
Keywords: Dina Gerdeman
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
Systembolaget AB, a retailer of wines, beers, and spirits. "I've never had a problem finding that ambition on the board." “I find that boardrooms are filled with people who want to be proud of what they're doing” When companies are... View Details
Keywords: by Dina Gerdeman
- 08 Nov 2011
- First Look
First Look: Nov. 8
losses are concentrated among public-to-private buyouts and transactions involving firms in the service and retail sectors. But target firms also create more new jobs at new establishments, and they acquire and divest establishments more... View Details
Keywords: Sean Silverthorne
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
different operations to look beyond their silos to consolidate operations and share best practices to lower costs. Similarly, firms such as big-box retailers that centralize merchandising and distribution to deliver low prices must ensure... View Details
Keywords: by Robert Simons