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Show Results For
- All HBS Web
(3,478)
- People (5)
- News (785)
- Research (2,189)
- Events (7)
- Multimedia (37)
- Faculty Publications (1,722)
- Research Summary
Overview
By: Ryan W. Buell
From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details
Keywords: Service Operations; Customer Satisfaction; Customer Retention; Customer Behavior; Operational Transparency; Customer Compatibility; Engagement; Customers; Decision Making; Design; Management; Operations; Quality; Relationships; Social Psychology; Technology; Value; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
- 29 Jan 2013
- Research & Ideas
Creating the Perfect Super Bowl Ad
unobtrusive and provide a more natural out-of-lab environment, Teixeira says. Also, participants were allowed to skip through commercials they didn't want to watch. They viewed ads in three product categories: confectionary (Skittles,... View Details
- 18 Dec 2007
- First Look
First Look: December 18, 2007
of the Church to have a reserve food supply on hand at all times. Given U.S. and global food stock levels, is the Church program a good model for the country? Purchase this... View Details
Keywords: Martha Lagace
- December 2010
- Supplement
Urban Water Partners (B) (CW)
By: Karthik Ramanna and George Serafeim
Supplement to 111029 View Details
Elbridge H. Stuart
In addition to maintaining Carnation’s dominance in the evaporated milk market, Elbridge H. Stuart helped Carnation achieve strong presence in other food products, including instant dry milk, nonfat dairy creamer (Coffee-Mate) View Details
Keywords: Food & Tobacco
- October 1999
- Teaching Note
Snapple TN
By: John A. Deighton
Teaching Note for (9-599-126). View Details
- 03 Aug 2017
- Blog Post
“I Can Acquire Important Skills, But Also Gain the Big Picture Perspective of a Founder.”
opportunity – and I was very excited that it did.” Rahil’s Immersion morphed into an offer to return for the summer. Bocadio, a gourmet food delivery startup modeled on Munchery in the U.S., “offered me... View Details
Keywords: Entrepreneurship
- 23 Mar 2010
- First Look
First Look: March 23
catastrophic risks to patients, physicians, pharmaceutical firms, and regulators. Between the early 1960s and the present, national systems were built to collect, standardize, View Details
Keywords: Martha Lagace
- February 1987 (Revised November 1991)
- Supplement
Distillers Company plc (D)
By: W. Carl Kester and Richard P. Melnick
Keywords: Food and Beverage Industry
Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (D)." Harvard Business School Supplement 287-067, February 1987. (Revised November 1991.)
- February 1987 (Revised November 1991)
- Supplement
Distillers Company plc (B)
By: W. Carl Kester and Richard P. Melnick
Keywords: Food and Beverage Industry
Kester, W. Carl, and Richard P. Melnick. "Distillers Company plc (B)." Harvard Business School Supplement 287-065, February 1987. (Revised November 1991.)
- April 2007
- Teaching Note
McDonald's Corporation: Managing a Sustainable Supply Chain (TN)
By: Ray A. Goldberg and Jessica Droste Yagan
Teaching Note to (907-414). View Details
Keywords: Food and Beverage Industry
- November 2005 (Revised November 2006)
- Supplement
Pine Ridge Winery, LLC Global Environment (B)
By: Joseph B. Lassiter III and Lauren Barley
Keywords: Food and Beverage Industry
Lassiter, Joseph B., III, and Lauren Barley. "Pine Ridge Winery, LLC Global Environment (B)." Harvard Business School Supplement 806-061, November 2005. (Revised November 2006.)
- May 2001
- Teaching Note
Campbell Soup Company: A Leader in Continuous Replenishment Innovations TN
By: Ananth Raman
Teaching Note for (9-195-124). View Details
- 01 Mar 2011
- News
Fast Casual
Cherng: Panda’s process designer. Peggy Cherng (OPM 25, 1997) and her husband, Andrew, share the titles of cochairman and co-CEO of Panda Restaurant Group (PRG), “one of the fastest-growing View Details
- November 2005
- Supplement
The Auction for Burger King (B)
By: Carliss Y. Baldwin and James Quinn
Keywords: Food and Beverage Industry
Baldwin, Carliss Y., and James Quinn. "The Auction for Burger King (B)." Harvard Business School Supplement 906-013, November 2005.
- May 1995 (Revised August 1999)
- Case
Internationalizing the Cola Wars (B): The Battle for India
By: David B. Yoffie and Richard Seet
Analyzes the tactical battle of the cola giants in India. View Details
Yoffie, David B., and Richard Seet. "Internationalizing the Cola Wars (B): The Battle for India." Harvard Business School Case 795-187, May 1995. (Revised August 1999.)
- April 2011
- Teaching Note
Todovino: Can Your Rival be Your Friend? (TN)
By: Francisco de Asis Martinez-Jerez
Teaching Note for 111071. View Details
- November 2008
- Teaching Note
Royal DSM N.V.: Information Technology Enabling Business Transformation (TN)
By: Lynda M. Applegate and Deborah Soule
Teaching Note for [807167]. View Details