Publications

08 Aug 2016
Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

more about handling business-related adversity—unexpected obstacles, setbacks, failures, and disappointments, “situations that outstrip your immediately available set of resources, knowledge, and skills,” he said. Managers are faced with... View Details

Keywords: by Dina Gerdeman

October 2009 (Revised October 2010)
Supplement

Sara Campbell Ltd. (C)

By: Romana L. Autrey, V.G. Narayanan and Julia Rozovsky

Supplements the Sara Campbell Ltd. (A) and (B) cases by revealing the aftermath of issues presented in the (B) case. The students are given context to discuss how this situation could have been prevented. View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Outcome or Result; Situation or Environment; Conflict Management; Apparel and Accessories Industry

November 2007
Supplement

Differences at Work: Jason (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details

Keywords: Management Practices and Processes; Policy; Employees; Diversity

January 2008 (Revised October 2010)
Case

Sara Campbell Ltd. (A)

By: Romana Autrey, V.G. Narayanan and Julia Rozovsky

Describes a situation in which Sara Campbell, the CEO of a women's apparel company, must decide how to resolve the tense relationship with her Financial Controller and ex-brother-in-law, Stephen Holt. Holt was employed by Campbell for 10 years, took on the majority of... View Details

Keywords: Accounting; Judgments; Governance Controls; Employee Relationship Management; Behavior; Apparel and Accessories Industry

01 Dec 2007
News

Exhibit at Baker Library Marks HBS Centennial

School’s lead researcher at Hawthorne, Roethlisberger, through his summaries of the research conducted there (including the bestseller Management and the Worker), ensured that Mayo’s efforts enjoyed wide exposure. Barely out of its teens... View Details

Keywords: Elton Mayo; Fritz J. Roethlisberger; Telecommunications; Information

November 1993
Case

Thurgood Marshall High School

By: John J. Gabarro

Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details

Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry

Keywords: Garry Emmons; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

19 Sep 2018
Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

when their employees are naturally proactive. When a Competitor Abandons the Market, Should You Advance or Retreat? Companies pay close attention when a competitor drops out of the market. Too often, though, they come to the wrong... View Details

Keywords: by Sean Silverthorne

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

leaders should understand that an employee’s input can sometimes make the difference between failure and success in a task or project — and managers can and should encourage employees to candidly voice their... View Details

Keywords: by Michael Blanding; Health

30 Jan 2009
News

What’s It Worth to You?

lead. That’s why De Pree capped his compensation at twenty times what his company’s lowest-paid employee received. Kenneth Feinberg, the 9/11 special master, eventually came to understand that “all lives should be treated the same.”... View Details

19 Dec 2016
News

Harvard Students Help Mom-and-Pop Shops Get off the Ground

situation when you’re sitting and meeting with a small business owner and an employee walks out of the door and the owner has to go into the kitchen and work the grill.” Students from the class have worked with about a dozen small... View Details

Keywords: retail

01 Apr 2001
News

New Ventures New Gains

realities. “In recent years, the student appetite for entrepreneurial ventures has increased significantly,” says HBS professor of management practice Myra M. Hart, who has studied the career trends of HBS graduates. “The contest gives... View Details

Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

August 2010 (Revised August 2011)
Supplement

Erik Peterson at Biometra (D)

By: John J. Gabarro, Thomas J. DeLong and Jevan Soo

Implicitly raises the question of what Peterson should do to extricate himself from his difficulties. Should he resign, go directly to his division's executive vice-president to seek relief, or attempt to clarify the situation within the company? A redisguised and... View Details

Keywords: Employee Relationship Management; Resignation and Termination; Leadership; Management; Product Launch; Problems and Challenges

24 Apr 2014
News

Leaders must be strategists first

even its core competencies, its continued existence depends on finding and continuing to find a compelling reason for it to exist. “It’s the defining responsibility of a leader,” Montgomery says. “If the clarity isn’t there, employees at... View Details

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

employees are concerned, the problem in their organization had to do with the fundamentals of management and leadership, not the quality or commitment of the people nor the quality of View Details

Keywords: Judith A. Ross

September 1992 (Revised March 2007)
Case

Kaiser Steel Corporation, 1987

By: Timothy A. Luehrman

Kaiser Steel entered Chapter 11 bankruptcy proceedings in early 1987. Nine months later it still faces several difficult obstacles to reorganization, including litigation, environmental liabilities, and pension and medical benefits for retired employees. Students are... View Details

Keywords: Business Plan; Insolvency and Bankruptcy; Employee Relationship Management; Resource Allocation; Opportunities; Conflict and Resolution; Steel Industry; United States

Web

Questions for Evaluating Company Culture and Community - Alumni

students and alumni who are searching for organizations that are committed to these same principles. Below is a sample of questions to enable HBS students and alumni to have thoughtful conversations with hiring managers on this important... View Details

June 2020 (Revised February 2023)
Teaching Note

GitLab and the Future of All-Remote Work

By: Prithwiraj (Raj) Choudhury

Teaching Note for HBS Case Nos. 620-066 and 620-117. View Details

Keywords: Remote Work; Remote Operations; Business Offices; Value Creation; Organizational Culture; Business or Company Management; Employee Relationship Management; Communication Strategy; Organizational Structure