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Show Results For
-
All HBS Web
(3,027)
- People (2)
- News (475)
- Research (2,261)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
- 01 Dec 2010
- News
This Is What I Do
virtually carbon neutral, thus showcasing sustainable technologies adapted for the world’s tropical zones. That could add transformative value to the tourism industry — estimated to be 10 percent of global GDP — in many areas of the...
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- February 2023 (Revised May 2023)
- Case
Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive
By: Linda A. Hill, Emily Tedards and Lydia Begag
In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Organizational Design;
Organizational Structure;
Management;
Strategy;
Technology Adoption;
Information Infrastructure;
Financial Management;
Financial Strategy;
Technological Innovation;
Digital Marketing;
Digital Strategy;
Digital Transformation;
Global Strategy;
Globalized Markets and Industries;
Banks and Banking;
Corporate Finance;
Leadership;
Leadership Development;
Leadership Style;
Financial Services Industry;
Technology Industry;
Banking Industry;
Middle East;
Singapore;
London;
United Arab Emirates;
Dubai
Hill, Linda A., Emily Tedards, and Lydia Begag. "Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive." Harvard Business School Case 423-064, February 2023. (Revised May 2023.)
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
new job. In other words, is there a self-selection bias in studies of the effects of job on a person's chemical makeup? As Stephanie Smith put it, "Perhaps it's a case of either the hormones and natural adaptability of the person...
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Keywords:
by James Heskett
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
said, making businesses "glocal"—a combination of global and local. For example, "In Europe, soccer is big, so as a publisher if you decide to launch a magazine, you can distribute it throughout the continent. But you have to View Details
- 10 Jul 2000
- Research & Ideas
The State of the Markets
Predicting that 24-hour trading will become a reality in the next two to three years, Cochrane suggested three ways to deal with it: Home-market adaptation. "If a company is based in, say, Germany, the home exchange will adapt to...
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Keywords:
by James E. Aisner
- 11 Sep 2017
- Blog Post
7 Lessons from My Time at HBS
diverse environment requires lots of flexibility and patience to understand different points of view and adapt to various ways of thinking, interacting, and communicating. However, I cannot emphasize enough how much being in a diverse...
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- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
initiatives in information technology, international research and development, entrepreneurial management, and lifelong learning, Clark outlined the School's strategy for adapting its historic mission to the 21st century. "I welcome your...
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- 01 Feb 2000
- News
The Future Is Now: 21st-Century Business Pondered at HBS Forum
of the World Wide Web, closed out the conference. Acknowledging that "we haven't yet made an information sandbox," he said that the Internet is still at a primitive stage where information does not yet flow freely enough, due in part to software differences. He urged...
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- 01 Sep 2014
- News
Alumni and Faculty Books for September 2014
gain perspective; and reframe the question to open up new possibilities. Molly Waldo! A Young Man's First Voyage to the Grand Banks of Newfoundland, Adapted from the Stories of Marblehead Fishermen of the 1800s by Priscilla L. Moulton and...
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- February 2010 (Revised June 2011)
- Case
SEWA Trade Facilitation Center: Changing the Spool
By: Mukti Khaire and Kathleen L. McGinn
The case is about the decision to convert a not-for-profit organization into a for-profit company. SEWA Trade Facilitation Center (STFC), which is part of a larger non-profit organization—the Self-Employed Women's Association (SEWA)—works to improve the livelihoods of...
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Keywords:
Cooperative Ownership;
For-Profit Firms;
Gender;
Business Model;
Organizational Change and Adaptation;
Nonprofit Organizations;
Arts;
Entrepreneurship;
Economic Growth;
Growth and Development Strategy;
Consumer Products Industry;
India
Khaire, Mukti, and Kathleen L. McGinn. "SEWA Trade Facilitation Center: Changing the Spool." Harvard Business School Case 810-044, February 2010. (Revised June 2011.)
- July 2001 (Revised September 2005)
- Case
USA TODAY: Pursuing the Network Strategy (B)
By: Michael L. Tushman, Michael J. Roberts and David Kiron
Supplements the (A) case.
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Keywords:
Business Units;
Organizational Change and Adaptation;
Integration;
Internet and the Web;
Organizational Design;
Groups and Teams;
Newspapers;
Innovation and Invention;
Journalism and News Industry
Tushman, Michael L., Michael J. Roberts, and David Kiron. "USA TODAY: Pursuing the Network Strategy (B)." Harvard Business School Case 402-011, July 2001. (Revised September 2005.)
- 01 Apr 2008
- First Look
First Look: April 1, 2008
for PR firms and their holding-company media conglomerate parents to do so. The public relations industry in the broadest sense has undergone a tremendous amount of consolidation through acquisitions over the past 20 years. It is also being challenged to View Details
Keywords:
Martha Lagace
- Article
Fighting Bias on the Front Lines
By: Alexandra C. Feldberg and Tami Kim
Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral.
This article presents research... View Details
This article presents research... View Details
Keywords:
Customer Service;
Customer Focus and Relationships;
Service Delivery;
Diversity;
Prejudice and Bias;
Organizational Change and Adaptation
Feldberg, Alexandra C., and Tami Kim. "Fighting Bias on the Front Lines." Harvard Business Review 99, no. 6 (November–December 2021): 90–98.
- February 2020 (Revised August 2020)
- Case
San Francisco Ballet: On 'Pointe' for the Future
By: Rohit Deshpandé and Nicole Tempest Keller
The SF Ballet was regarded as one of the top ballet companies in the world. It had an enviable earned revenue percentage of almost 50% and had an internationally recognized ballet school. However, by 2019 the Ballet faced a number of challenges. Ballet was a European...
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Keywords:
Arts;
Business and Stakeholder Relations;
Demographics;
Organizational Change and Adaptation;
Strategic Planning;
Social Enterprise;
Cultural Entrepreneurship;
United States;
San Francisco
Deshpandé, Rohit, and Nicole Tempest Keller. "San Francisco Ballet: On 'Pointe' for the Future." Harvard Business School Case 520-054, February 2020. (Revised August 2020.)
- September 2015 (Revised June 2018)
- Case
Macy's: Evolution in the Sunshine State
In 2009, Lee O'Rourke was promoted to district vice president in charge of Macy's newly created North Florida district. This district consisted of 11 stores located in the greater Orlando area and in the east coast towns of Daytona, Melbourne, Merritt Island, and Vero...
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Keywords:
Human Capital;
Managing Performance;
Retail;
Organization;
Change Management;
Leadership;
Leadership Style;
Leading Change;
Marketing;
Marketing Strategy;
Management;
Organizational Change and Adaptation;
Performance Improvement;
Retail Industry;
United States
Groysberg, Boris, Das Narayandas, Benson P. Shapiro, and Sarah L. Abbott. "Macy's: Evolution in the Sunshine State." Harvard Business School Case 416-018, September 2015. (Revised June 2018.)
- August 2009
- Case
SK Telecom: Pursuing Happiness through Corporate Social Responsibility
By: Christopher Marquis, Kwang Y. Ryu, Philip H. Mirvis and Bobbi Thomason
Since 2006, SK Telecom has worked to develop strategic corporate social responsibility (CSR) programs that are aligned with its business operations and corporate mission. The case tracks the original assessment process the company went through and successive...
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Keywords:
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Organizational Design;
Organizational Structure;
Corporate Strategy;
Telecommunications Industry;
South Korea
Marquis, Christopher, Kwang Y. Ryu, Philip H. Mirvis, and Bobbi Thomason. "SK Telecom: Pursuing Happiness through Corporate Social Responsibility." Harvard Business School Case 410-042, August 2009.
- May 2009
- Case
Tokyo Electron Ltd.
By: Willy C. Shih and Andrew A. King
Tokyo Electron Ltd. operates in a constrained innovation environment, defined by modular boundaries that are long standing in the industry that it serves, the global semiconductor manufacturing industry. While the original motivation for these boundaries was division...
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Keywords:
Globalized Markets and Industries;
Governance Controls;
Technological Innovation;
Organizational Change and Adaptation;
Boundaries;
Manufacturing Industry;
Semiconductor Industry
Shih, Willy C., and Andrew A. King. "Tokyo Electron Ltd." Harvard Business School Case 609-096, May 2009.
- July 2002 (Revised March 2003)
- Case
Avon.com (A)
Avon has always sold its products through a large independent direct-selling organization. However, it is now considering whether it should sell directly to the consumer. The company's independent representatives number 500,000 in the United States alone. Yet, there...
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Keywords:
Organizational Change and Adaptation;
Marketing Strategy;
Internet and the Web;
Salesforce Management;
Marketing Channels;
Beauty and Cosmetics Industry
Godes, David B. "Avon.com (A)." Harvard Business School Case 503-016, July 2002. (Revised March 2003.)
- November 2001
- Case
IBM Network Technology (B)
Supplements the (A) case.
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Keywords:
Organizational Design;
Management Teams;
Leadership Style;
Organizational Change and Adaptation;
Change Management;
Growth Management;
Information Technology Industry
Tushman, Michael L. "IBM Network Technology (B)." Harvard Business School Case 402-013, November 2001.
- January 1999 (Revised February 2000)
- Case
GE...We bring good things to life. (A)
By: James L. Heskett
Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years.
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Keywords:
Change Management;
Leadership Style;
Six Sigma;
Quality;
Organizational Change and Adaptation
Heskett, James L. "GE...We bring good things to life. (A)." Harvard Business School Case 899-162, January 1999. (Revised February 2000.)