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- All HBS Web
(3,868)
- People (6)
- News (870)
- Research (2,495)
- Events (20)
- Multimedia (11)
- Faculty Publications (838)
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- 23 Jul 2024
- Research & Ideas
Forgiving Medical Debt Won't Make Everyone Happier
and data on future debt sent to collections. In the first experiment, researchers compared more than 14,000 randomly selected patients for whom RIP Medical Debt relieved a total of about $19 million in debt with a View Details
- 06 Nov 2007
- First Look
First Look: November 6, 2007
Bower finds far too many companies are managed without leadership development as an objective; as a result, when the time comes to name a new chief executive, those firms turn to outsiders. Both insider and... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing View Details
Keywords: Martha Lagace
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
subjects.” Few workers have Sandra’s power to influence the strategic decisions that affect their working lives. Such lack of control is associated with job dissatisfaction, greater mental strain, and... View Details
Keywords: by Avery Forman
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
cross-functional coordination, and profitability management. Current product-tracking technology makes problem diagnosis much easier than the time of the original study. By and... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
The U.S. health care industry is unique in that despite the presence of significant competition, which usually drives increased value through decreased costs and improved quality, the nature of the... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
pressure? What do you think? Original Column Tube and train riders in Europe are well-aware of the term, “mind the gap.” They see it every time they step off a train or subway platform. In a sense, it’s also... View Details
- 02 Jan 2019
- What Do You Think?
SUMMING UP: Do We Need an Artificial Intelligence Czar?
iStock How Should We Organize AI Oversight? There is little question about the growing importance of artificial intelligence (AI) and the need for some kind of oversight. But the debate seems to center around whether, View Details
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
local retailers operate with low inventory and depend on LEGO for just-in-time delivery. The company could build molding factories in Asia to shorten lead times and improve... View Details
- 05 Feb 2013
- First Look
First Look: Feb. 5
the regulatory questions, many considered the reimbursement system archaic, dispersed, unpredictable, and unnecessarily time consuming. Many questioned whether the traditional models of reimbursement were... View Details
Keywords: Sean Silverthorne
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
students and their middle class and white counterparts, the gap persists. By age nine, African American and Latino students are on average three grade levels behind, View Details
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
Tony Domit, vice president of a network business unit, began developing a method that used off-the-shelf components to perform the Xerox networked printer-controller functions. Domit's solution used an IBM personal computer, some special chips, View Details
Keywords: by Henry Chesbrough
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
associate knowledge with editorials, professional and customer reviews, and ratings systems. Expanding fulfillment networks get products to customers in increasingly shorter View Details
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
and several other teams are expected to fire head coaches on Black Monday. Every team spends significant time and money on hiring the right coach, in the belief that who you... View Details
- 12 Oct 1999
- Research & Ideas
Media Metamorphosis: Advertising in the Technology Age
sales promotion. These substitutes compete directly with traditional media for advertisers' marketing dollars. Similarly, mergers between media providers and content suppliers such as news and entertainment... View Details
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
learned that residential construction projects typically take far longer than the estimated time and cost up to 20 to 50 percent more than originally projected (outsider view).... View Details
Keywords: by Max H. Bazerman
- 04 Sep 2001
- Lessons from the Classroom
Getting Back on Course
that the choice women make to leave and re-enter the workforce is just one of many gender-related issues that has long needed understanding. Though it's not unique to executives, it is a particularly compelling subject for MBA women who... View Details
Keywords: by Martha Lagace
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
retaining customers than programs that focus on retaining customers but add cost to the product or service." Others tended to regard Treacy's and Reichheld's views as complementary. "I don't see a... View Details
Keywords: by James Heskett
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
Erosion Of The Industrial Commons From, Producing Prosperity: Why America Needs a Manufacturing Renaissance By Gary P. Pisano and Willy C. Shih In times past, farmers and local... View Details