Social Effects - Publications - Faculty & Research

05 May 2003
Research & Ideas

Sharing the Responsibility of Corporate Governance

interests of the corporation. Contrary to popular belief, this does not mean maximizing shareholder value without regard for the effect on employees, customers, suppliers, the environment, or the communities in which the corporation does... View Details

Keywords: by Carla Tishler

29 Apr 2019
Research & Ideas

Is the Digital Age Making Us Petty?

in nature,” observe the authors of Pettiness in Social Exchange, a paper published last year in the Journal of Experimental Psychology. “That kind of precision can be very off-putting, and we wanted to find out why.” The coauthors, Tami... View Details

Keywords: by Kristen Senz

08 Apr 2011
News

Management Matters In Health Care, Too

The key finding is that improving hospital management practices is a highly effective way to increase quality and efficiency of care. Management improvements can come as relatively small innovations, like the “checklist system”... View Details

Keywords: Roger Thompson; Health, Social Assistance; Health, Social Assistance

01 Dec 2011
News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Harvard Business Review... View Details

Keywords: Deborah Blagg; customer service; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance

28 Apr 2010
Research & Ideas

Earth Day Reflections

What's more, since going green is now red hot, a growing number of companies—especially in Europe and Japan—are also starting to issue Corporate Social Responsibility (CSR) or Sustainability reports. Sometimes these are mailed with the... View Details

Keywords: by Staff

23 Aug 2010
Research & Ideas

The Drive to Acquire’s Impact on Globalization

driven To Lead: Good, Bad, And Misguided Leadership By Paul R. Lawrence To deal with the much-discussed but still poorly understood complex of economic affairs known as globalization, we must examine its several forms from a Renewed Darwinian Theory point of view. Some... View Details

Keywords: by Paul R. Lawrence

22 Jan 2019
Working Paper Summaries

Corporate Sustainability: A Strategy?

Keywords: by Ioannis Ioannou and George Serafeim

07 Jul 2020
Research & Ideas

Market Investors Pay More for Resilient Companies

25 percent of the companies within their global sample as “resilient.” The effect on stock returns was even greater among companies located in countries where customer service and satisfaction are major drivers of competitive advantage,... View Details

Keywords: by Kristen Senz; Financial Services

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

affected how people behave afterward." The study is related to previous experimental research in which Cuddy and colleagues prove the positive effects of adopting expansive body postures - hands on hips, feet on desk, and the like.... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

01 Oct 2001
Research & Ideas

Connecting With Nonprofits

organizational marketing. Understanding Cross-sector Collaboration My field-based research on collaborations between businesses and nonprofits, encompassing a wide range of industries and social sectors, revealed a distinctive pattern in... View Details

Keywords: by James Austin

09 Dec 2014
First Look

First Look: December 9

order to understand how socially imprinted WISEs may mitigate this negative relationship between social imprinting and economic productivity, we also conduct a comparative analysis of case studies. We find... View Details

Keywords: Sean Silverthorne

01 Aug 2019
News

Investing for Good

Tracy P. Palandjian (MBA 1997) is CEO and cofounder of Social Finance, a nonprofit dedicated to mobilizing capital to drive social progress, and a 2019 recipient of the HBS Alumni Achievement Award. In this... View Details

Keywords: Finance

19 Dec 2005
Research & Ideas

Public Education Goes to School

ranking 16th out of 20 in the number of students who complete high school. Just as importantly, public education is facing a social justice issue that has the potential to undermine our democracy. Even with a dramatic increase in targeted... View Details

Keywords: by Mallory Stark; Education

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a book on that subject: What To Ask The Person In The Mirror: Critical Questions For Becoming A... View Details

20 May 2016
Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

effective and nimble organization if it was half its current size, not double" But, instead of concluding that the WHO, as currently structured, led and governed, is unable to deliver emergency preparedness, the report merely... View Details

Keywords: by John Quelch; Health

May 2008
Article

Working in the Gray Zone

By: Michel Anteby

Supervisors often turn a blind eye when employees use company resources and time to work on personal projects. They realize that stamping out such behavior may do more harm than good. View Details

Keywords: Employee Relationship Management; Management Practices and Processes; Performance Effectiveness; Behavior

Citation

Find at Harvard

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

directly on the project with the team. We collected daily diaries in order to understand everyone's day-by-day subjective experiences. We analyzed the connection between the daily events that people reported, their reactions to those events, and the View Details

Keywords: Re: Teresa M. Amabile

01 Dec 2010
News

The Transformers

social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of data-driven strategy and... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services

26 May 2016
News

Thomas J. Tierney, MBA 1980

consultancy that would apply data-driven strategy to deepen social impact. Today Bridgespan employs about 200 people, and its free online library of articles, background reports, and tools designed to enhance philanthropic,... View Details

Keywords: Susan Young

25 Aug 2014
News

The First Five Years: Raymond Hwang (MBA 2010)

being a spine surgeon. And while I’ve probably been a little more business-minded than the average doctor, it was actually my time at HBS that helped me realize an interest in entrepreneurship. But in general, the MBA helps me be a more View Details

Keywords: Health, Social Assistance; Health, Social Assistance

Publications