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  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

by themselves. They need contributions—actions and ideas—from everyone. Individuals far from corporate and regional headquarters create considerable value by finding new and improved ways of doing business.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

from their employees and shareholders, but also from advocacy groups, watchdog organizations, and an ever-savvier public. The news these days is filled with stories about... View Details
Keywords: by Martha Lagace
  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

remember that: It’s not a fire sale. Don’t let impulsiveness or exuberance get the best of you. We’ve witnessed unwise behavior, from both a legal and strategic perspective, when a NewCo becomes too eager to bring on a hot-ticket team.... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

technology is now also used for assigning children to New York City high schools and to Boston schools at all levels. And many professional organizations, and universities and business schools, try to help... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 04 Apr 2008
  • What Do You Think?

Who Owns Intellectual Property?

Summing Up Is intellectual property becoming community property? Is a new generation of users and consumers of intellectual property produced by new technologies bringing... View Details
Keywords: by Jim Heskett
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

It probably won't shock you that the most popular YouTube video in the past month was "Gentleman," the latest hit from South Korean rapper PSY, whose "Gangnam Style" is the most-watched video of all time. More surprising: among the other... View Details
Keywords: by Carmen Nobel; Advertising
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the job or delivery site. Spurred by... View Details
Keywords: by Ben Rand
  • 02 Oct 2000
  • Research & Ideas

The Dubious Logic of Global Megamergers

consolidation strategies are wrong. In an era that is witnessing technological discontinuities, managers must not focus so much on size as a goal but rather on the development of new business models that... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

problems from (in)convenience to price to congestion, he says. “Robust computer control is at the core of a successful PRT.” The concept is well known—you have likely encountered automated, driverless people movers in cities such as... View Details
Keywords: by Martha Lagace; Transportation
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

advantage in a world of impatient investors, restive employees, and demanding customers? Do they require leaders who have fewer answers, more questions, and a bias for testing and quick action? Are investors, employees, and customers willing to trade yesterday's... View Details
Keywords: by James Heskett
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

and to Tactics Published: November 24, 2009 Drivers such as globalization, deregulation, or technological change, just to mention a few, are profoundly changing the competitive game. Scholars and practitioners agree that the... View Details
Keywords: by Sean Silverthorne
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

case:http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806153 L. Londell McMillan 805-084 On the plane back to New York City, L. Londell McMillan focused on the music on his headphones, the latest offering... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

David Upton's Alumni Conference report on the state of information technology for business-to-business began with a lesson in technology history because, said the HBS professor, "understanding doesn't... View Details
Keywords: by Kenneth Liss
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

Xylem, which offers water technologies and services. "Sometimes it's one or the other, but we're trying to integrate the two. We don't want people to see it as turning away from higher ambition." On The... View Details
Keywords: by Dina Gerdeman
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

view," but to ask how, if at all, organizations can or should be defended against the response from Anonymous? Its actions, triggered by the attacks on Wikileaks, hinted at a future of everything from... View Details
Keywords: by James L. Heskett
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

The Supreme Court has spoken, and its ruling last Friday has evoked myriad responses from across the United States—from the far right to the far left, from small businesses to giant corporations, View Details
Keywords: Re: Multiple Faculty; Health
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

market, such as retail, health care, and construction—that is, jobs insulated from global competition. Those changes have broken the back of America’s middle class in two ways. First, both trends put pressure on wages. They combined to... View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

local managers’ recognition that a cardiac pacemaker from the US was simply too expensive. They imagined how far cheaper technology could accomplish the task. That was the basis for a decision to invest in... View Details
Keywords: by Martha Lagace
  • 03 Feb 2014
  • Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

advice to businesses using affiliate marketing programs. His new working paper, written with Wesley Brandi, is titled Information and Incentives in Online Affiliate Marketing. The paper offers ways to help companies make better choices... View Details
Keywords: by Kim Girard; Advertising; Publishing
  • 02 Mar 2010
  • First Look

First Look: March 2

accountable? Nonprofit leaders tend to pay attention to accountability once a problem of trust arises-a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their money is being well... View Details
Keywords: Martha Lagace
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