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- All HBS Web
(3,935)
- People (4)
- News (724)
- Research (2,478)
- Events (22)
- Multimedia (40)
- Faculty Publications (1,556)
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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
retailers design their stores, product offerings, promotions, and services for the masses. They treat all shoppers alike even though customers' needs and wants differ and so do the volume and profitability of their purchases. Treating all... View Details
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
as Lyft, Postmates, Upwork, TaskRabbit, and scores of others like them—connect large numbers of independent contractors providing services with customers seeking those services. The companies profit by taking a cut of the revenue for... View Details
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
following three things: First, the CEO should spearhead the identification of three or four customer health metrics that are leading indicators of sales or profit performance. These metrics should not be off-the-shelf standbys such as... View Details
Keywords: by John Quelch
- 30 Jul 2008
- Op-Ed
Why the U.S. Should Encourage FDI
that may underpin the profitable experience of U.S. firms as they expand abroad are not there for foreign firms investing in the United States. More generally, the presence of highly competitive local firms in the United States undercuts... View Details
Keywords: by Mihir A. Desai
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
profitability, 4) relocation process, and 5) takeover by new management. At each stage, students must confront tensions in balancing profit, growth, and control. Difficulties encountered in the business are due to management's attempts to design and use formal control... View Details
Keywords: Carmen Nobel
- 08 Jul 2014
- First Look
First Look: July 8
goal. When you consider that your job-perhaps even your industry-may disappear, you have no choice but to take control. Filled with stories of professionals of all kinds who have profited from this proactive approach, Own Your Future... View Details
Keywords: Carmen Nobel
- 18 Feb 2014
- First Look
First Look: February 18
To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online discount... View Details
Keywords: Sean Silverthorne
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
seven Cs. Why Japanese Businesses Are So Good at Surviving Crises As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of investing in community over View Details
Keywords: by Dina Gerdeman
- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
shrink and profits implode, requiring major cash resources until its reputation can be restored. 5: Never waste a good crisis. For all the pain Toyota is experiencing, this crisis provides a unique opportunity to make fundamental changes... View Details
- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
computer manufacturers to steel mills and retailing, he has discovered consistent patterns in the way technological innovation affects both companies and industries. Health care, he declares, is no exception. According to Christensen's research, competition and the... View Details
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
societal responsibilities of business. "I think that the role of business is to make a profit. But profit is a means, not the end. The end is the difference you make in a society that you live in. One has to ask oneself if one has been... View Details
- 26 Jun 2007
- First Look
First Look: June 26, 2007
subsidies by permitting them to use Foreign Sales Corporations to exempt a fraction of export profits from taxation. Share prices of American exporters fell sharply on this news, and its implication that the WTO might force the United... View Details
Keywords: Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
managing director for its U.K. business, the core health insurance business was in a perilous state. BUPA was losing market share, and the company's profits had been dropping. Gooding suggested, with a bit of humor, that she might not... View Details
Keywords: by Martha Lagace
- 07 Nov 2016
- Research & Ideas
Corporate Tax Strategies Mirror Personal Returns of Top Execs
lot more visible.” Companies need to weigh the benefits of maximizing profits against the potential cost of looking like they’re not paying their fair share. “As a firm it can be reputationally damaging to act in that way because of... View Details
Keywords: by Roberta Holland
- 30 Sep 2013
- Research & Ideas
Do Mergers Hurt Product Quality?
consistently increase or decrease in quality level” Sheen decided to pursue the product perspective of mergers in order to help determine the cause of post-merger financial effects. "On average, the previous research has shown that merging is a good thing in that... View Details
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
period, the corporate venture capitalists received 15 percent of the profits they generated, as well as a bonus based on less-tangible benefits to the corporation, which could run as high as another 5 percent of the fund's capital gains.... View Details
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
(and law schools, medical schools, etc.) should attempt to teach students ways to reconcile their actions when ethics seemingly compete with profit or another targeted outcome." As Ken Coleman pointed out, "business students... View Details
Keywords: by James Heskett
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
AFC. However, a broader set of emerging market countries show weaker liquidity, solvency, and profitability indicators. More countries are also in the Altman Z-score's “grey zone,” that is, at risk for corporate distress. Regression... View Details
Keywords: Carmen Nobel
- 02 Oct 2007
- First Look
First Look: October 2, 2007
industry. In this article we explain why and how. We also show how management can shape the architecture of the industry in ways that have consequences for the distribution of profits amongst firms in an industry. Paper not available at... View Details
Keywords: Martha Lagace
- 2005
- Article
Increasing Exploration: Evidence from International Expansion
By: Juan Alcacer, Heather Berry and Wilbur Chung
While firms balance exploitation and exploration to maximize profits, specifics of how firms pursue this balance are scarce. We focus on how firms increase their exploration after obtaining greater capabilities and experience via sequential international expansion.... View Details
Keywords: Price Bubble; Growth and Development Strategy; Growth Management; Industry Growth; Research and Development; Profit; Organizational Change and Adaptation; Knowledge Use and Leverage; Disruptive Innovation; Five Forces Framework; SWOT Analysis; Duopoly and Oligopoly; Manufacturing Industry; Japan; United States
Alcacer, Juan, Heather Berry, and Wilbur Chung. "Increasing Exploration: Evidence from International Expansion." Academy of Management Best Paper Proceedings (2005): D1–D6.