Professional Service Firms - Publications - Faculty & Research

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

professionals in venture capital firms or who were cashed-out entrepreneurs acting as angels for small start ups. Both sets of people had certain expertise that they were trying to transmit to highly... View Details

Keywords: by Sean Silverthorne

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2 billion in 2016, the firm not only produced flour, vegetable oil, and packaged food products, it also... View Details

Keywords: Sean Silverthorne

29 Oct 2014
Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

by contrast, has been very careful about monetizing its site only gradually over time through the collection of customer data—all the while developing the idea by layering on new services such as messaging, photo sharing, and location... View Details

Keywords: by Michael Blanding; Technology

17 May 2004
Research & Ideas

Why We Don’t Study Corporate Responsibility

managers' social initiatives are akin to using a dishwasher to wash clothes. Corporations can contribute best to society if they do what they do best: employ a workforce to provide goods and services to the marketplace and, in so doing,... View Details

Keywords: by Manda Salls

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

based at HBS, Christensen's influence and legacy extend well beyond the banks of the Charles and transcend the study of business administration. When he received the School's Distinguished Service Award in 1993, Christensen was honored... View Details

Keywords: by Deborah Blagg; Education

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

firm owned a number of patents and was the inventor of the first portable welding machine. But it stood out in other ways, too. While Lincoln, a nonunion shop, offered no benefits, it provided guaranteed employment, had an employee... View Details

Keywords: by Garry Emmons

24 Jul 2013
Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

(and when proper oversight makes sure the "rules" are followed), cities can gain a competitive edge since businesses and citizens can benefit from services without their city having to put up the investment capital. The Carlsbad... View Details

Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto

19 Sep 2017
First Look

First Look at New Research and Ideas, September 19

state initiative from above, civil society mobilized from below, using the judiciary to hold the state legally responsible for policy implementation. Reforms exposed acute gaps in service delivery, propelling new civic demands for state... View Details

Keywords: Sean Silverthorne

18 Oct 2006
Research & Ideas

New at the Helm: A Talk with HBS Dean Light

with markets and investment. In addition, he worked half-time with a Boston-based management consulting firm on the strategy problems of several important corporate clients. He soon decided to focus his full attention on HBS. As the first... View Details

Keywords: by Roger Thompson; Education

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

receive ideas that are different." “You need to start engaging people from different cultures in a more intense way"—Roy Chua Chua confirmed that belief with a pair of studies that linked the cultural diversity of participants' View Details

Keywords: by Michael Blanding

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a hiring pipeline for technology... View Details

Keywords: by Kristen Senz

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

relative importance of public agencies such as the National Institutes of Health (NIH) and different types of private firms in developing precision medicines. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53560... View Details

Keywords: Carmen Nobel

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

challenges business leaders face is The Remains of the Day by Kazuo Ishiguro, which is about an English butler, Stevens, and the decisions he makes while in service to his master, Lord Darlington, between the First and the Second World... View Details

Keywords: by Sarah Jane Gilbert; Education

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