Professional Service Firm - Publications - Faculty & Research

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service firms themselves, are the... View Details

Keywords: by Staff

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

relative importance of public agencies such as the National Institutes of Health (NIH) and different types of private firms in developing precision medicines. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53560... View Details

Keywords: Carmen Nobel

18 Nov 2021
Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a hiring pipeline for technology... View Details

Keywords: by Kristen Senz

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

computer consulting firm specializing in e-commerce; Akal Security Company; and natural food enterprises such as the Yogi Tea Company), for which he serves as executive vice president. "Our goal is to provide products and View Details

Keywords: by Marguerite Rigoglioso

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

the New York City-based consulting firm Katzenbach Partners and author of Why Pride Matters More Than Money (Crown, 2003), likes the story of the Wilmington plant because it communicates what he calls "institution-building... View Details

Keywords: by Theodore Kinni

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they'd hire an MBA. According to several deans, that's no longer true. Financial services and consulting firms, which hire... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

challenges business leaders face is The Remains of the Day by Kazuo Ishiguro, which is about an English butler, Stevens, and the decisions he makes while in service to his master, Lord Darlington, between the First and the Second World... View Details

Keywords: by Sarah Jane Gilbert; Education

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

professionals in venture capital firms or who were cashed-out entrepreneurs acting as angels for small start ups. Both sets of people had certain expertise that they were trying to transmit to highly... View Details

Keywords: by Sean Silverthorne

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm.... View Details

Keywords: by Kathleen L. McGinn

22 Apr 2008
First Look

First Look: April 22, 2008

non-profit organizations, and for-profit firms including financial institutions. They embody a number of different assumptions about incentives, drawing from economics, psychology, and sociology. We describe examples of each program and... View Details

Keywords: Martha Lagace

07 Feb 2007
Research & Ideas

Dividends from Schumpeter’s Noble Failure

profusion of diverse topics into a single work, all in service to an untenable thesis. Schumpeter had grown up reading ponderous German treatises containing sentences hundreds of words long, and his verbosity in Business Cycles contrasts... View Details

Keywords: by Thomas K. McCraw

07 Nov 2006
First Look

First Look: November 7, 2006

they also aid in the diffusion of creative knowledge to other firms through personnel and knowledge transfer. The trick, then, is to manage innovation in ways that exploit the opportunities while minimizing the risks. Purchase article:... View Details

Keywords: Sean Silverthorne

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

Similarly, senior management in any type of firm can consciously or unconsciously fail to utilize the formal mechanisms that facilitate speaking up. In fact, much of our research has been conducted in settings that don't fit the... View Details

Keywords: by Sarah Jane Gilbert

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

was a vertically integrated food company with a management system that allowed it to innovate and grow systematically. With sales of $2 billion in 2016, the firm not only produced flour, vegetable oil, and packaged food products, it also... View Details