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Show Results For
- All HBS Web
(2,463)
- People (4)
- News (646)
- Research (1,565)
- Events (31)
- Multimedia (7)
- Faculty Publications (750)
- 01 Mar 2010
- News
Money Matters
rebate. While this practice is common in the financial services industry, it is illegal. iTrust hopes that, as a new generation financial services company, it can influence progress in the industry. In a blog post, Varma observes that it... View Details
- 01 Mar 2009
- News
Model Patient
combined with annual assessments on insurance providers, hospitals, and, indirectly, employers. Observes Pozen: “Any state thinking of following the Massachusetts model needs to have, as we did, a clear accounting system — remarkably,... View Details
- 28 Jan 2014
- First Look
First Look: January 28
potential design parameters that can explain observable variation in the "ERM mix" adopted by organizations. We also add a new contingent variable: the type of risk that a specific ERM practice addresses. We outline a... View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Business at the Summit
evolution,” he explained. “It is never good when the state intervenes to the point that it essentially controls a financial system and makes bankruptcy a near impossibility.” Citing Harvard economist Joseph Schumpeter, Ferguson observed... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
and observations from academics, practitioners, and practical thinkers from around the world, this book demystifies the economic, social, and cultural effects of globalism and globalization and presents a balanced explanation of what is... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
have to be rushed." In addition, this approach ensures a consistent level of student preparation. Bhide has also created an on-line bulletin board where students can post additional observations after class discussion. These comments are... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
including voter, state, and election fixed effects, and allowing movers’ behavior to be arbitrarily different, both in levels and average trend, from non-movers’. We find that state characteristics explain about 52% of the observed... View Details
Keywords: Dina Gerdeman
- 21 Feb 2017
- First Look
First Look at New Research: February 21
outs (LBOs) and greatly changed the structure of corporate America. By the late 1980s, though, Milken and junk bonds became more heavily scrutinized, and Milken was eventually implicated in a number of felonious acts. Even after his admission of guilt, however, View Details
Keywords: Carmen Nobel
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
reservation for a family vacation? In other words, it is difficult to make a loyalty program effective if the consumer does not believe that the rewards are achievable. This myth is partly true because most retailers agree with the View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations, the ability to work with the... View Details
- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
part of their research, they have interviewed more than fifty people in two cities and collected data on some 1,000 communities since the late 1980s. They observe that organizations in different cities seem to have different foci when it... View Details
Keywords: by Sean Silverthorne
- Web
2.4 Disciplinary Process | MBA
progress. Observation of a Possible Violation When a possible violation of Community Values , Honor Code , or another HBS policy is observed, it is not always easy to know what to do. However, all members of the community are encouraged... View Details
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
the insights and observations that you have from discussing it with students, but maybe you could start just by telling us what led you to write this case. George: Well, the Guardian last year broke the story on Facebook being invaded by... View Details
Keywords: Re: Mandi Nerenberg
- 25 Mar 2014
- First Look
First Look: March 25
that exchange. Hand-collected data show that 80% of cross-listed firms opt out of at least one exchange governance rule, instead committing to observe the rules of their home country. Relative to firms that comply, firms that opt out have... View Details
Keywords: Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
Ariely Publication:Health Affairs 31 (February 2012) Abstract Policies that mandate calorie labeling in fast-food and chain restaurants have had little or no observable impact on calorie consumption to date. In three field experiments, we... View Details
Keywords: Carmen Nobel
- 13 Sep 2011
- First Look
First Look: September 13
711-104 By the summer of 2009, many observers concluded that a catastrophic financial collapse-which seemed all but imminent the previous fall and winter-had been averted. Although the recession had still yet to be declared over, and the... View Details
Keywords: Sean Silverthorne
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
you to raise money, and that would be a big deal." In modern terms, you can observe the same phenomenon in the basement programmer who designs open-source software as a calling card or the blogger who wants to establish herself as an... View Details
Keywords: by Michael Blanding
- 29 Sep 2009
- First Look
First Look: September 29
distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank, we test whether changes in service consumption, cost-to-serve, and... View Details
Keywords: Martha Lagace
- 13 Sep 2019
- News
Hollywood Ending
people in the very beginning, before the content has been created,” observes Chief Product Officer Tom Conrad, a former executive at Snap and CTO at Pandora. “It’s something that a lot of people talk about, but there are a bunch of... View Details
- 02 Mar 2016
- News
The New Space Race
search for mineable asteroids. While their first few spacecraft will be used to test these capabilities, they will also observe Earth and collect data—ranging from oil and gas exploration to crop growth—to be sold to industry, academia,... View Details
Keywords: Robert S. Benchley