Giving and Philanthropy - Publications - Faculty & Research

03 Oct 2018
What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

ideas, empowering team members to make decisions, taking advice and implementing feedback, giving actionable feedback, and sharing credit for team success.” "There are... View Details

Keywords: by James Heskett

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

content ... [with] aggregation and interpretation of knowledge [as] ... their core competency," all of which gives them significant competitive advantages in the educational market. However, this... View Details

Keywords: by James Heskett

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the buildings, machines, View Details

Keywords: by Carmen Nobel

11 Mar 2013
Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

organizational and not being left to individual families to work out on their own. It's now up to Mayer to show employees threatened by her new policy that belonging to "one Yahoo!", as she put it, will not mean that they have... View Details

Keywords: by Lakshmi Ramarajan; Publishing; Web Services

13 Jan 2016
Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

members and their superiors, they found the opposite effect. When ethnicity was different, it raised the fraction of completed visits by 14 percent and led to meetings that were 69 percent longer. “If you... View Details

Keywords: by Michael Blanding

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

changing, will Detroit adopt the stretch concept in the development of, say, 100-mile-per-gallon vehicles by 2012? There may be reasons why we will increasingly underestimate our capabilities, giving greater credence to stretch. We are... View Details

Keywords: by Jim Heskett

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

08 Aug 2016
Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

The sun was setting and a light snow falling, creating a thin white blanket that covered the winding two-lane country road stretching in front of Joshua Margolis, when he suddenly felt his 1992 Volvo give... View Details

Keywords: by Dina Gerdeman

18 Jun 2014
Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

(GFS), designed for Google web searches. One team, called Big Table, argued for adding systems on top of GFS; the other team, called Build from Scratch, wanted to replace GFS entirely. Coughran decided to give the two teams space to... View Details

Keywords: by Kim Girard

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

summer) to review and evaluate the advice. As a whole, the young advice recipients gave higher ratings to the advice from the experienced interns who had "rediscovered" their own summer diary accounts. Zhang was not surprised. "The people... View Details

Keywords: by Carmen Nobel; Education

02 Apr 2015
Research & Ideas

Digital Initiative Summit: Companies Must Forget—and Borrow

guarantee leadership in business in the future," he said. Meanwhile, HBX charges for its pre-MBA program, whereas other peer schools are giving away content for free. "The product is out there, but to create the experience for the... View Details

Keywords: by Dina Gerdeman; Education; Advertising

16 Feb 2021
Research & Ideas

To Fight Climate Change, Should Green Investors Reconsider Big Oil?

measure for sustainability and vary widely across different risk-assessing entities. “Everyone cares about [investing in renewable energy and other ESG goals], and yet we don't... View Details

Keywords: by Kristen Senz; Energy

14 May 2009
Sharpening Your Skills

Sharpening Your Skills: Managing Teams

research. Key concepts include: Employees' perceptions of team leader support are more positive when the leader gives timely feedback; supports team member's actions and decisions; recognizes good work... View Details

Keywords: Re: Multiple Faculty

29 Dec 2019
Research & Ideas

Read Our Most Popular Research Stories of 2019

2020. Forget Cash: There are Better Ways to Motivate EmployeesIn today's tight job market, employers must focus on how to attract and keep top talent. Giving away stacks of money may not always be the best... View Details

Keywords: by Sean Silverthorne

30 Sep 2013
Research & Ideas

Do Mergers Hurt Product Quality?

companies are actually taking action, and in general it tends to lead to better value for consumers," Sheen says. "I think it confirms a lot of the positive reasons companies give when they engage... View Details

Keywords: by Carmen Nobel; Consumer Products

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

need processes to facilitate this. Determining the tough problems a company has solved to be successful can give insight into its processes, its resultant skills, and its potential weaknesses. The selected... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

09 Mar 2020
Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may... View Details

Keywords: by Kristen Senz; Retail

12 Nov 2008
Research & Ideas

The Marketing of a President

Marketing of a President. Barack Obama's campaign is a case study in marketing excellence. True, it was always going to be a Democratic year. An unpopular war, an incumbent Republican president with rock bottom approval ratings, and many... View Details

Keywords: by John Quelch

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

experiments for second-year MBA students and in his 2020 book, The Power of Experiments: Decision-Making in a Data-Driven World, co-written with Max H. Bazerman, the Jesse Isidor Straus Professor of Business Administration at HBS. Five... View Details

Keywords: by Danielle Kost

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

Asia and South America), gender diversity has little or even negative correlation with firm performance. Granted, we cannot make a causal claim because we do not have an identification strategy, but this study View Details